Garantiefall wegen Undichtigkeit des Glasbehälters. Procedere war aus meiner Sicht wenig effizient und umständlich. Das hätte man (auch im Sinne des Anbieters) schneller klären können. Am Ende stand... もっと見る
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Froothie Italia : sig.na Lisa Madonne e messeri , pulzelle e cavalieri, in questo ottobreggiante e nuvoloso di , una vocale luce rischiarò i miei dubbi su quale potente macchina frullante dotare la... もっと見る
企業が回答しました
Leider DPD hat unsere Sendung verloren. Nachdem vielen E-Mails. Wir bekommen eine neue. Support hat mich geholfen. Tolle Produkte! Sehr wichtig für unsere Gesundheit! Liebe Grüße aus Stuttgart An... もっと見る
企業が回答しました
Ich wollte Ihnen von ganzem Herzen danken, dass Sie mir einen neuen Entsafter geschickt haben, um den defekten zu ersetzen, den ich vor zwei Jahren gekauft hatte. Der Kundendienst hat sehr schnell a... もっと見る
企業が回答しました
企業情報
Froothie International について
当該企業による記述
High quality kitchen appliances
"As the old saying goes: you pay for QUALITY and QUALITY stands the test of time" - Justin Chellis, Ayr, Queensland.
✓ Optimum high-performance blenders, juicers & other kitchen appliances from Froothie
✓ Free shipping over $200/200€
✓ 30-day money-back guarantee
✓ Top offers, low prices
✓ Secure payment methods - Payment in installments
✓ Lifetime warranty optional
✓ Top 5 ⭐ reviews
Froothie is one of the fastest-growing global brands focusing on health and wellness products. We are the exclusive distributor of Optimum – one of the most trusted kitchen appliances brands in the world.
Visit us @ https://www.froothie.eu
Froothie began from a small, simple idea to supply fruits, vegetables and equipment to local cafes and juice bars. As time progressed, we developed a deeper passion for healthy living and embarked on creating “Froothie” 🍎🌱🧡
Our goal is simple - we want to equip you with the best quality Optimum juicers, blenders and appliances in order to help you lead a healthier lifestyle. We love sharing our knowledge and tips on healthy living through our Real Food Revolution workshops, YouTube videos, blog, media outlets and partner influencers all around the globe 😄
Real Food Revolution: https://www.therealfoodrevolution.com.au/
Instagram: https://www.instagram.com/froothie/
Facebook: https://www.facebook.com/froothie/
Froothie Family Facebook Group: https://www.facebook.com/groups/177230346528016/
Real Food Revolution: https://www.therealfoodrevolution.com.au/
You know what they say....
""When life gives you lemons, make a juice with your Froothie"" 😚🍋"
連絡先
Unit 1/ 24 London Drive, VIC 3153, Bayswater , オーストラリア
- +61 3 8609 2210
- support@froothieinternational.com
- froothieinternational.com
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この企業のTrustpilot 利用方法
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I have used the Optimum 600XL Cold…
I have used the Optimum 600XL Cold Press Juicer for 2 weeks and can now place an honest review. To begin with the set up was a bit awkward,but typical kiwi style didnt read the manual,instead trying to be an instant “MacGyver”Upon following instructions the tricky part was clicking the lid to lock in the micro-switch for fear of breaking something as it took a bit of pressure.However all went well.The experience using the optimum is fantastic for a number of reasons and recommend this Juicer for the ultimate satisfaction.
Brilliant Recipe book,powerful machine,excellent juice and dry extraction/ seperation.So easy to clean good looking machine.10/10

Froothie International からの回答
I was very excited to get my Froothie
I was very excited to get my Froothie, as my daughter kept on at me how amazing they were, having had hers for 12yrs. After using a inferior product this was like hitting the jackpot. Smoothies on top of list at moment. Wow just love it !
I was very impressed with the service as well. Ordered it and was delivered within 2days.

Froothie International からの回答
I would strongly caution anyone…
I would strongly caution anyone considering buying from this company.
My experience has been extremely stressful and upsetting. I purchased a Thermocook appliance which turned out to be faulty, and instead of receiving straightforward support, I was met with poor communication and what felt like dismissive and inconsistent responses.
I followed all instructions given to me when returning the item, including carefully packaging it with padding and fragile tape.
This felt very unfair and, honestly, quite personal in the way it was handled.
At one point, I also felt verbally attacked during communication, which made the situation even more distressing and difficult to deal with.
The whole situation has had a real impact on my mental health. What should have been a simple warranty issue turned into a long, drawn-out process that left me feeling stressed, unheard, and frustrated.
Although I have now received a refund, the overall experience was exhausting and not something I would want anyone else to go through.
Please think carefully before purchasing, especially if you expect reliable after-sales support
Product delivery was fast
Product delivery was fast. I was able to receive the blender in just 3days. Love the commercial blender that we bought. So efficient and was able to blend the frozen fruits smoothly.

Froothie International からの回答

Froothie International からの回答
The service was great and fast.
The service was great and fast.
I got a replacement without asking for it!

Froothie International からの回答
This is a solid blender
This is a solid blender, sturdy blades and a powerful motor. Blends my frozen fruit and vegetables easily

Froothie International からの回答
Great service
Had an issue with a part I had ordered and they went the extra mile sorting it out and replacing the part with the correct one. Really helpful and easy to deal with

Froothie International からの回答

Froothie International からの回答
Too expensive, no warranty, bad support
Too expensive, warranty claims are rejected without justification, and spare parts are charged in a cheeky manner via PayPal. After I requested a statement, contact was simply terminated. Never Froothie again! For that price, you can buy three equally good blenders.

Froothie International からの回答
Spare parts easy to get when needed
I've been using the juicer for a while and when I needed new parts, I ordered and received them very quickly and easily.

Froothie International からの回答
Optimum G2.1 aankoop messen
Was op zoek naar nieuwe messen voor mijn blender Optimum G2.1 oud model. Daarbij hebben ze me uitstekend geholpen en een heel goede opvolging van mijn bestelling. Froothie is zeker een aan te bevelen leverancier en ook mijn Optimum G2.1 is een top product heb hem al meer dan 5 jaar met een redelijk intensief gebruik. 👍

Froothie International からの回答
Brilliant customer service.
First purchase made from this company and they didnt quite send me the right order.
I got online to their customer service and explained what was missing and it was sorted within 5 minutes.
I was genuinely shocked at how quick their team member managed to sort it and get the rest of the items shipped out to me.
Brilliant customer service made up for the human mistake.
I wouldn't hesitate to purchase from them again.
I absolutely love my Magic Cook!

Froothie International からの回答
Finally getting the butter infuser
Easy decarb, really easy plug in and forget
Alarm a bit quiet, didn't know it had ended.
Really good to have a butter infuser.

Froothie International からの回答

Froothie International からの回答
The customer service was fantastic!
The customer service was fantastic!
I ordered a Demo Model - and I have to admit it was during the crazy pre-xmas time, and while the appliance arrived well before Christmas in NZ, it was held in custom. A quick decision of Froothie was made, that I should receive a brand new model from the warehouse in NZ, should be shipped on the 24th. This unfortunately did not happen, which was disappointing. But the customer service updated me constantly and finally in the new year the appliance was shipped. Hooray! So now I just need to practive with my new Thermocook.

Froothie International からの回答

Froothie International からの回答
Great product and fast delivery
The product is great and delivery is fast especially close to Christmas time. Our staff love the blender, and it is so quiet.

Froothie International からの回答
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