Love this company. They fulfill orders rather quickly. But their customer service is wonderful. So compassionate and efficient. With much common sense and not just to upsell something. They stand by t... ãã£ãšèŠã
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Emma was the person who answered my phone call. She was extremely nice about asking my name, etc. She helped me so much with my order and was very efficient. Emma was fantastic and made me laugh an... ãã£ãšèŠã
Shipping of Heat sensitive items is not at all good! They use DHL for shipping and then that company transfers the package to USPS. So, it sits for a couple days not going anywhere. I have complaine... ãã£ãšèŠã
I had the pleasure of working with Rachel T. and I couldn't be happier with her! She was professional, attentive and genuinely went above and beyond to help me. She made everything feel easy and str... ãã£ãšèŠã
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Fullscript is a leading platform that empowers whole person care by bringing providers and patients closer together. We provide access to the best, most clinically-effective supplement brands, industry-leading diagnostic tests, and advanced digital toolsâall in one place. All so itâs easier for providers to personalize plans, and easier for patients to follow them.
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360 Albert St., K1R 7X7, Ottawa, ã«ãã
- 1 866 807 3828
- practitioner-support@fullscript.com
- fullscript.com
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I had come to dread signing in to myâŠ
I had come to dread signing in to my practitioner account as there was always a password problem that required 15-20 minutes to solve. Jade G got me signed in and more importantly identified and helped me resolve the source of the problem. I really appreciated her help.

Fullscript ããã®åç
Always a good experience
I have been using Emerson and Fullscript for years and they are always super responsive. Recently I talked to Hailey on chat and she resolved my issue in under 10 minutes which is unheard of with most companies.

Fullscript ããã®åç
Fullscript Exceeds My Expectations
My experience with Fullscript has been exceptional! Their customer service has exceeded my expectations!

Fullscript ããã®åç
Customer service was very quick andâŠ
Customer service was very quick and helpful! I missed a few items in my order and it was too late to update it, so they gave me free shipping so I could order the missing items. Thank you so much!

Fullscript ããã®åç
Bron was most helpful with a problem IâŠ
Bron was most helpful with a problem I was having with registering my updated reseller permit. He quickly got the situation fixed and followed up with both a phone call and an email. It was a win-win for all. He was kind and professional and prompt. I appreciate his service and competence.

Fullscript ããã®åç
Wonderful customer service experience
Wonderful customer service experience! Jade G. was prompt, professional, and very helpful!

Fullscript ããã®åç
Fantastic customer service
Fantastic customer service! Jade G. was very efficient and helpful!

Fullscript ããã®åç
Amazing customer service and largeâŠ
Amazing customer service and large inventory of top notch clinician-approved supplements for my patients. So thankful for this one stop shop (better than Amazon for quality control and vetted formulas).

Fullscript ããã®åç
From what I see they have no customer service
From what I see they have no customer service. Just some stupid Ada chatbot. I was going to place a big order today. Thankfully Amazon has it all. It's a little more expensive, but Fullscript doesn't deserve my business.

Fullscript ããã®åç
Customer service with this company isâŠ
Customer service with this company is impeccable. They have accommodated me in so many ways making my life so much more productive. Thank you Jade G for being so supportive and helpful.

Fullscript ããã®åç
Account recovery
I had an account with Fullscript and I tried to get back on it. Unfortunately I tried to start a new one which did not work. I first tried to work through with the automated help which suggested dealing with an agent. The person I got to deal with was very helpful and discovered that I had a email address change. Jewel Z. helped solve this issue and got me back in my account. Great work. Thank you very much,Curtis

Fullscript ããã®åç
My ordering mistake
I was helped by Hailey and I give her 5 stars. She figured out what to do right away. However, not being able to find a phone number or a way to contact someone about my mistake was crazy! I looked everywhere on the website and finally googled how to call Fullscript or how to reach customer service . That is nuts!

Fullscript ããã®åç
Awesome Service
Awesome, super quick + supportive response from Jade G! Super helpful and understanding in supporting me and my client. Thanks!!

Fullscript ããã®åç
I needed to make a return
I needed to make a return, and Jade was very prompt and detailed in giving me the information as to how to go about returning the product. I appreciated the time she took to make sure that I understood the process.

Fullscript ããã®åç
Appreciation
A shoutout to Ms. Jade!
Thank you for your professionalism, for owning the issue and promptly addressing my concern!
We just received the replacement product.

Fullscript ããã®åç
Always eager to help
Always a pleasure to speak with representatives, they are friendly, warm and very knowlegable, always eager to help. Bron listened to my concerns, responded with immediate help and took care of the problem. I felt listened to and very confident that the issue was taken care of. Thank you for your great support team.

Fullscript ããã®åç
great service from Jade
great service from Jade, she found the solution to my problem pretty quickly, and I received the follow up email with the confirmation that all was good the day after.
Love Fullscript. made such a difference to help my clients get their supplements on time

Fullscript ããã®åç
I have been with Emerson & NaturalâŠ
I have been with Emerson & Natural Partners for over 20 years. They have merged together to become Fullscript. The only reason they only got 4 stars is there was a product they didn't have that I needed. AND the person who helped me, walked me through how to get a "new product request" They will for sure get 5 stars if we can make this happen. I really love only having to go to one place to order all that I need. Thank you!

Fullscript ããã®åç
Efficient, helpful patient work-flows
My call in earlier to Fullscript this morning was so helpful! My time was short, needing to identify details from a client's last order. Pia was so-o efficient in helping me see a 'drop-down' I needed to proceed for that client.

Fullscript ããã®åç
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