Needed help with the sizing for my partner on the Cargos as we struggle with most fitting him especially his thighs. I reached out to them and the team helped straight away. The cargos are amazing... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
So…I bought my normal size but felt like the next size up would be better and I was a bit stressed as I needed the item for an airport trip…however… the customer service was way above what I expected... もっと見る
Paid for next-day delivery but didn’t get my order. Told items were “pre-order” after purchase, though nothing indicated this at checkout. Later told the rest of the order was pre-order too, yet one o... もっと見る
企業が回答しました
Poor quality and non existent customer service. Bought my so a baby blue tracksuit for Christmas. Its been work twice, and washed once.. followed full care instructions and hung dry but all the emblem... もっと見る
企業が回答しました
ネガティブなレビューの 60%に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Came in clutch for my brother’s…
Came in clutch for my brother’s birthday exceeded his and mine expectations and everyone was happy. Definitely buying from here again.
Good
I ordered and I delivered well, good company together good materials I really like
Quality is outstanding
Quality is outstanding, will definitely be buying more in the future and the delivery came a day early which was great
Amazing clothing company
Amazing clothing company! Quick delivery! Customer service was great, they got back to me very quick when unsure about sizing.
Quality of my tracksuit is perfect going to be very comfortable for my long flight!! Very happy !
10/10 I received a call notifying me that my…
I received a call notifying me that my body warmer was out of stock. However, the issue was resolved by offering me the same body warmer in a different color, along with a £20 store credit.
Having shopped with them previously, I can attest to the exceptional quality and comfort of their clothing. As a customer service manager, I am particularly impressed with the level of customer service I received. They have truly gone above and beyond, ensuring that I will continue to be a loyal customer.
While I acknowledge the presence of negative reviews, my own experiences have been very positive, and I have no complaints.
I would like to express my gratitude to Jake for his exceptional handling of the situation.
What a nightmare of a company to anyone…
What a nightmare of a company to anyone that is thinking of buying anything from this place please stay away no respect for customers who have spent there hard earned money on there site no one answers your emails and there’s no contact number for anyone within the company this site is a scam you would be better to give your money to a homeless person instead
Absolutely useless and horrible company
Absolutely useless! I have obviously given up on getting my money back, but I’m so shocked over the fact that a company can be so unprofessional and horrible
SCAM
SCAM! Avoid at all cost. Ordered tracksuit bottoms over 2 months ago which still hasn’t arrived. I’ve sent multiple emails and DM’s and haven’t received a response. Finally resorted to leaving a comment asking for a response to the multiple DM’s on Instagram which resulted in a block within minutes!
Awful
Awful waited 2 weeks for a pair of shorts and a t shirt that didn’t even turn up awful customer service aswell wasn’t given a choice of a refund or for them to actually do there job and send me the items I paid for. Awful place wouldn’t recommend buying anything from them at all.
Honestly the worst customer service…
Honestly the worst customer service I’ve ever come across. I ordered a tracksuit for my son for his birthday which was a whole week later to the time of ordering it and 3 weeks had gone by and it still did not arrive. I also tried to contact them regularly and was getting no response. There was no phone number either to contact them on. Very unhappy with this level of customer service and would not recommend. Will never be ordering from this brand again.
WORST CUSTOMER SERVICE EVER!
Only rated as 1 because there's no option for 0
Terrible customer service. They seem to have a blag going where they say no tags attached on return to get out of refunding. Pathetic way to run a business, terrible customer service!
Slow Customer Service
T shirt came and it was too big which is not a big issue, however the customer service was unprofessional and slow. Love the brands designs but they need to work on their backend
Stopped answering
Hi! Terrible service. You send us wrong package. Then you said that you can send another sweater and refund sending cost for package you send wrong. The cost of shipping was 35 euro. And you have not send us new sweater. Instead you stopped answering
terrible service
terrible service, orderd a tracksuit and waited over 2 weeks in the end it didnt even come, lost the order number so wasn’t even able to track it. never again
Awful low quality clothes
Awful low quality clothes. Ordered a tracksuit, very expensive may I add, so was expecting good quality. Bobbled, cracked and discoloured after one wash. Customer service is terrible and have now gone ghost mode on me. Spent a lot of money on this. Never again. Be careful
Amazing but took way to long to come
Don’t get me wrong everything fits perfectly and looks good but it should come in February it didn’t come till march the 18 should of been at my house for 5 February
I ordered a tracksuit about a week and…
I ordered a tracksuit about a week and a half ago for my sons birthday said it will take 2 to 4 days to come to me I’m still waiting now DPD was supposed to deliver it now they’re saying my parcel is missing I have contacted the website to tell them I’ve got no response since Saturday don’t think this is fair on customer services are on customers as this is my sons birthday present
Cozy
The products are cozy, comfy, beautiful and really well made
meaningful designs and a great vision for streetwear
I appreciate you
Thank you
🖤❤️
Great quality hoodies and joggers
the quality is amazing in love with it…
the quality is amazing in love with it thank you so much will be wearing this everyday
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