Furniturewave レビュー 29

Never will I be ordering with u lot again no number to call cancelling my order. If u have product in store dont show it . I think u should update ur website and take ur number off

Ordered a shed through shop no comunication no delivery time missed so called selivery date no answer on emails or phone svoid do not use

Terrible company no communication no response no item. Will be getting a refund through klarna would give 0 stars if I could

Made an order for 3 sofas, haven’t received it nor got an update (order #5169). The company’s number doesn’t work and haven’t got a reply to my email. Don’t recommend.

Obviously a scam site !!
Ordered some tables was supposed to be here days ago . Contact number doesn’t work I’ve emailed no replies. Ordered thru SHOP !! Thinking it would offer some guarantee . Waste of time won’t be ordering thru them again

Can't give less than 1 star ... avoid avoid avoid

They were a little slow on dispatch but item was delivered fast once it was , good price and they replied to my email , happy with my product , thank you

Very bad, we have placed an order on February 24, still not a single update. Chat never responds, phone number doesn’t ring. Emails unanswered. Will be filing legal complaints.

Placed an order with them last week for 2 grey solar lights. Said delivery between 2nd and 5th February but I have not even had a dispatched email. Have emailed and messaged on Facebook but had no reply, tried calling but the phone line doesn’t work.

After seeing all these reviews I am now worried I won’t receive the lights and how I go about getting a refund as I can’t even call them:

ordered a wardrobe through Amazon spent £400 and not received the item , the order was marked as delivered but told it was shipped , then told it was out of stock , asked for refund being ignored . have now reported to fraud team

Placed a order aftrr seeing item in stock, had email comfirming order, emailed asking for delivery date, no response. Few days later asked the question through sites messenger service, 2 hrs later i get a email saying order cancelled, refund provided. No explination given, customer service is no existant, very poor run business, extreamlly poor comunication. Avoid this company unless you want to waste your own time

Obviously a fake site. Ordered on the 16th December and other than an initial confirmation email there has been no contact from them. Used the on site customer service messenger and the site said there would be an email sent when it had been read. Still nothing and no furniture. No contact methods they supply are useable yet they have taken the money. Stay clear!

Came quicker than expected and product was the cheapest at the time of ordering that I could find.

A shame you can't put minus star my fault I should have read reviews but I didn't stay away from this company you buy things within 1 min you get confirmation email .looks great then you hear nothing no date of delivery no updates so you email them .... Nothing no reply . So you call the mobile number on the web page oh guess what invalid number so.in my opinion its a scam this is not a legit company a legit company would respond and put a proper contact number on there luckily for me the payment was still pending and my bank stopped it and changed my card I hate people like these they will reply to this with a generated bull**** excuse but the truth is they can't be trusted and just scammers so beware and stay away

Reliable service. Product came on time and was first class.

Shocking please avoid got a time frame on the site before I ordered, once ordered I got a email 2 days later saying confirmed and I haven’t heard nothing else on when it will arrive and it’s gone past the delivery date by 3 days I’ve tried emailing 4 times tried ringing but phone number doesn’t work absolute joke

I stupidly placed an order from this company without checking on here 1st. It's been over a week and I've heard nothing. I've sent an email (no reply), so it's seem like they are still up to their old trick and it been no improvement. To say I'm disappointed is an understatement.

Outstanding Service & Quality Furniture

Review:
Excellent service from start to finish. The team were professional, knowledgeable, and very helpful in answering my questions. The furniture is of outstanding quality, exactly as described, and looks perfect in my home. Delivery was prompt, well-organised, and the items were handled with great care. I’m very happy with both the product and the service, and I wouldn’t hesitate to recommend this company to others.

Extremely disappointed with the service. I placed an order and heard nothing back - my phone calls and emails chasing it were ignored. Much later, I finally received an email saying the item was out of production and my order had been cancelled.

They advertise products they don’t actually have and fail to respond to customer queries.

Very poor customer experience and a complete waste of time. Definitely would not recommend.

Ordered an item last Sunday and apart from brief acknowledgement of order heard nothing since re delivery. Have emailed them twice asking for clarification of delivery date as I am away on holiday shortly, but had no response from them at all. Extremely poor customer service.