Incredibly dissapointed with my experience with this company. Especially because I used them before and had a great experience. The work was initially so bad I thought it was a joke. I underst... もっと見る
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same as previous review paid for item sent emails and messages with no answer
Paid for my copies, it's been a month and haven't received them. Sent emails no reply. Anxious customer wanting photo of my parents. There is no phone number to contact them. Please just want what I... もっと見る
Thank you Lewis for the tremendous job you did restoring a very old photo of my next door neighbour Marie who recently passed away. Her husband was absolutely thrilled with what you were able to ac... もっと見る
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企業情報
さまざまな外部ソースから提供された情報
Futura Photo provides old or damaged photo restoration and colourisation services. Quick, professional and personalised team. Get a free quote within 24h.
連絡先
59 Wilcox Street, 3072, Preston, オーストラリア
- hello@futuraphoto.com
- futuraphoto.com
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Incredibly dissapointed
Incredibly dissapointed with my experience with this company. Especially because I used them before and had a great experience.
The work was initially so bad I thought it was a joke. I understand the initial quality probably meant restoration wasnt possible but they should have communicated this.
After some very very slow back and forth I finally got a refund for one of the pictures. (Not the other)
Worst of all the company completely ghosted me. If they'd been honest at the start I could have gone with another company but they messed me around for 2 months.
goods not received no contact number
same as previous review paid for item sent emails and messages with no answer
Paid for my copies
Paid for my copies, it's been a month and haven't received them. Sent emails no reply. Anxious customer wanting photo of my parents. There is no phone number to contact them. Please just want what I paid for.😔
Honest and anxious to please.
Was very happy with the work performed and the length they went to with to adjust anything to bring it up to my satisfaction, if that was necessary. Have already repeated work wsith them.

Futura Photo からの回答
We had only one blurry photograph of my…
We had only one blurry photograph of my father-in-law who passed away years ago.
Futura Photo are the best others turned me away they couldn’t restore the photo.
Thank you so so much Lewis you have brought back memories for my partner and a clear photo for my baby son who will know what his grandfather looked like.

Futura Photo からの回答
Mission accomplished (well in part at least)
I needed advice about getting a publication quality enhancement of a friend's photo and threw in a couple of our own pictures to see what could be done with them.
I chose Futura Photo primarily because of their location as I would have to physically take the friend's emotionally valuable photo album to Futura.
Lewis and Marco were very helpful and prompt in their communication with me
As it turned out the scan done on the friend's photo was no better than the existing one so that job and one of our photo jobs did not proceed for that reason. However the scans for these photos were done free of charge and they could be used at another time.
BUT FOR THE JOB THAT DID PROCEED WE WERE VERY HAPPY WITH BOTH THE TECHNICAL RESULTS ACHIEVED AND THE QUALITY OF CUSTOMER SERVICE THAT WE RECEIVED.
Price.was a bit higher than some other restoration specialists but in our opinion was worth it for what we got and how we were treated. .

Futura Photo からの回答
Very happy with the service we got and…
Very happy with the service we got and also the end product was very good.photo were delivered in the time frame we were given with the quote. Thank you so much

Futura Photo からの回答
Thank you Lewis for the tremendous job…
Thank you Lewis for the tremendous job you did restoring a very old photo of my next door neighbour Marie who recently passed away. Her husband was absolutely thrilled with what you were able to achieve.
Your website and promptness was first class.
I have not hesitation recommending Futura Photo to anyone. Thanks again. Margaret Fewings

Futura Photo からの回答
Futura provided excellent service in…
Futura provided excellent service in restoring an old photo for me;prompt,helpful, friendly service and I was delighted with the final product.

Futura Photo からの回答
Still happy.
Once again, very happy with the restoration of my photos. One photo was over 100 years old and Lewis has done an amazing job with this one.
Best in the business.

Futura Photo からの回答
Excellent Job
A damaged photo originally developed more than 55 years back, recreated perfectly, as if shot recently - unbelievable.

Futura Photo からの回答

Futura Photo からの回答
So very pleased with the work done
So very pleased with the work done by Lewis I would not hesitate to recommend this site very quick and very easy to deal with Thank you Lewis received the photos today two days from placing my order, very happy
Sheryl

Futura Photo からの回答
Highly recommended
Lewis was great, restored an old scratched and quite blurry photo to pristine condition. I would highly recommend this business.

Futura Photo からの回答
Super quick service and so happy with…
Super quick service and so happy with the result. 10/10!

Futura Photo からの回答
The team at Future Photo were super…
The team at Future Photo were super quick in replying to my emails. They delivered the photo on time as promised and they went above and beyond with the quality and outcome of the picture.

Futura Photo からの回答
The process was effortless as explained…
The process was effortless as explained and the results were amazing making my mum ecstatic about pictures of her and dad renewed.

Futura Photo からの回答
Fantastic photo restoration
I’m really happy with my restored photo. It’s great quality and even has some missing details added in. Highly recommended.

Futura Photo からの回答
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