Futura Photo レビュー 

62
•
TrustScore 5段階評価の2

1.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Incredibly dissapointed with my experience with this company. Especially because I used them before and had a great experience. The work was initially so bad I thought it was a joke. I underst... もっと見る

5つ星のうち1の評価

Paid for my copies, it's been a month and haven't received them. Sent emails no reply. Anxious customer wanting photo of my parents. There is no phone number to contact them. Please just want what I... もっと見る

5つ星のうち5の評価

Thank you Lewis for the tremendous job you did restoring a very old photo of my next door neighbour Marie who recently passed away. Her husband was absolutely thrilled with what you were able to ac... もっと見る

企業が回答しました

企業情報

  1. 写真撮影サービス

さまざまな外部ソースから提供された情報

Futura Photo provides old or damaged photo restoration and colourisation services. Quick, professional and personalised team. Get a free quote within 24h.


連絡先

1.9

期待以下

TrustScore 5段階評価の2

62件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

1.9

すべてのレビュー

(62)

過去12か月のレビュー数: 2件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great service and great restoration

Fast service and a wonderful restoration of a special old photo. Communication is exceptional.

2020年10月7日
自発的なレビュー
Futura Photo ロゴ

Futura Photo からの回答

Hi C Biggs, thank you so much for your review, it has been a pleasure assisting you.

5つ星のうち5の評価

very quick reply to my original inquiry…

very quick reply to my original inquiry and better than expected repair of the damaged photograph. The result more than justified the acceptable cost.
Kind Regards,
George

2020年10月6日
自発的なレビュー
Futura Photo ロゴ

Futura Photo からの回答

Hi George, thanks for sharing your experience with Futura Photo. I am glad to hear wee have exceeded your expectations!
Best regards,
Lewis

5つ星のうち5の評価

The process of ordering and payment was…

The process of ordering and payment was easy, the opportunity to stipulate colours was welcome and the speed with which the job was done was impressive. The cost was reasonable and I was pleased with the result as were family members here and overseas.

2020年9月21日
自発的なレビュー
Futura Photo ロゴ

Futura Photo からの回答

Hi Ashley, thanks for making time to give your feedback - in a couple of lines you've summed up everything we are focused on! We are pleased to hear that not only you, but the rest of your family is happy with the outcome.
Kind regards,
Lewis

5つ星のうち5の評価

I highly recommend Futura Photo

I highly recommend Futura Photo. The whole process was seamless and very professional. The result of the photos restoration and colourisation I requested was beyond expectations. Amazing result and beautiful gift. Thank you!

2020年9月18日
自発的なレビュー
Futura Photo ロゴ

Futura Photo からの回答

Thank you Angela for leaving a positive review, we are thrilled to hear we exceeded your expectations and liked the outcome.

5つ星のうち5の評価

If I could give Futura Photo 10 stars I…

If I could give Futura Photo 10 stars I would. From my first enquiry until the project was completed I had 100% confidence I was dealing with a professional company. Every detail of the final photo restoration and colourization was completed to my expectations.
I highly recommend the company and will use their services again,

Catherine

2020年9月15日
自発的なレビュー
Futura Photo ロゴ

Futura Photo からの回答

Hi Catherine, thank you so much for your wonderful review! It's really nice to hear we fulfilled your expectations. We look forward to helping you soon.
Kind regards,
Lewis

5つ星のうち5の評価

An exceptional job

An exceptional job. I am so happy with the results of my photos. Would definitely recommend and use again.

2020年9月14日
自発的なレビュー
Futura Photo ロゴ

Futura Photo からの回答

Hi Diane, we are delighted with such a positive note. Thank l you for making time to leave it here. We look forward to assisting you in the future.
Best,
Lewis

5つ星のうち5の評価

Their service was quick and efficient

Their service was quick and efficient, offering me suggestions to get the best out of the photos I wanted restored. I would highly recommend Futura Photo and will use them again.

2020年9月9日
自発的なレビュー
Futura Photo ロゴ

Futura Photo からの回答

Hi Lesley, very happy to hear you had a positive experience and our recommendations were useful. We hope to help you in the future!

5つ星のうち5の評価

Great service with results beyond…

Great service with results beyond expectations, good communication and fair pricing, highly recommended.

2020年9月7日
自発的なレビュー
Futura Photo ロゴ

Futura Photo からの回答

Hi Natalia, we appreciate your kind words and review. We look forward to assisting you in the future.
Best regards,
Lewis

5つ星のうち5の評価

Excellent service

Excellent service. The faded photo of my beloved grandmother was restored perfectly. I am beyond pleased. Thank you for your wonderful work and fast service.

2020年9月7日
自発的なレビュー
Futura Photo ロゴ

Futura Photo からの回答

Hi, thank you for leaving us such a great review. We are glad to hear you liked our service and are happy with the outcome. We look forward to hearing from you again.

5つ星のうち5の評価

Super happy

I was impressed with the ease of organising for my treasured photo to be repaired, and the promptness to completion. I am very happy with the restoration and have no hesitation in recommending Futura.

2020年8月30日
自発的なレビュー
Futura Photo ロゴ

Futura Photo からの回答

Hi Liz, thank you for taking the time to share your experience and the great review. We look forward to assisting you in the future.

5つ星のうち5の評価

Excellent communication

Excellent communication. I knew exactly what I was receiving when I opened the envelope. Fast and prompt!

2020年8月28日
自発的なレビュー
Futura Photo ロゴ

Futura Photo からの回答

Hi, thanks for your 5 stars! We're pleased that you found the photos printed to your liking. While our service is for digital restoration, printing on high-quality photo paper is an option we offer.

5つ星のうち5の評価

Wonderful service!!!

Wonderful service!!!! I’ll be back

2020年8月22日
自発的なレビュー
Futura Photo ロゴ

Futura Photo からの回答

Hi, thank you for your 5-star review!
We look forward to hearing from you soon. Note we offer discounts for customers who have used our services in the last 12 months, applicable to all new orders.

5つ星のうち5の評価

Fantastic service

They did an amazing job restoring my highly damaged photo and were able to meet my urgent deadline.

2020年8月19日
自発的なレビュー
Futura Photo ロゴ

Futura Photo からの回答

Hello Mr J, thank you very much for your kind words. While we guarantee to complete the work within a week, to the best of our ability, we are pleased to accommodate requests for urgent restorations. These are often well-received surprises and gifts, and we are delighted to be of help.

5つ星のうち5の評価

I couldn't dream of a better job

I couldn't dream of a better job! Memory land gave me a beautiful smile. Thank you for bringing my family memories back to life!

2020年8月7日
自発的なレビュー
Futura Photo ロゴ

Futura Photo からの回答

Thank you for your review Adoracion, we're glad we can contribute to keep your memories alive.

5つ星のうち4の評価

Very good result

Very good result — they take a lot of care.
Excellent, prompt service

2020年8月6日
自発的なレビュー
Futura Photo ロゴ

Futura Photo からの回答

Hi, thank you for your review, we really appreciate your feedback.
We look forward to hearing back from you soon.

5つ星のうち5の評価

A wonderful experience

I had a fantastic experience using Futura Photo, I received a reasonably priced quote with 24 hours and the following photo restoration and colourisation was completely within a week. I was pleased to be consulted throughout out the process ensuring that the end result was exactly what I wanted. I will be using Futura Photo again for future restorations. Seeing old memories made new again is magical.

2020年8月1日
自発的なレビュー
Futura Photo ロゴ

Futura Photo からの回答

Hi Jo, thank you for making time to share your experience with us. I must say you have highlighted the three guarantees with every job we do!
Quick Quote within 24 hours, Order Completion in less than a week and Happiness with the restoration, our work is not complete until we have met your expectations.
Looking forward to helping you soon.
Cheers,

5つ星のうち5の評価

I recently had a 1990's wedding photo…

I recently had a 1990's wedding photo restored by Futura Photo. It had been exposed to the sunlight and had the colours had deteriorated. In less than a week i received the restored photo and was delighted with the result.

2020年7月25日
自発的なレビュー
Futura Photo ロゴ

Futura Photo からの回答

Hi, thank you so much for your great review, we really appreciate your taking the time to share your
experience. We hope the photo will now be kept with your most cherished mementos.
Looking forward to helping you again in the future.
Kind regards,
Lewis

5つ星のうち5の評価

A Master at Restoring Photos

From the time I sent my first email to Lewis to the time I received my finished product I was super impressed with the communication and customer focus from Lewis. His work is second to none and produced amazing results. I would definitely go back to Lewis for any restoration work 100%!

2020年7月23日
自発的なレビュー
Futura Photo ロゴ

Futura Photo からの回答

Hi Chris, thank you for leaving such a nice review. I was pleased to read you appreciated the customer focus; we take pride in giving personalised service to every client!
Kind regards,
Lewis

5つ星のうち5の評価

30 years old photos brought to life!

30 years old photos brought to life!

We gave Futura Photo some old low resolution pictures and we thought they couldn't do much to these photos. But OMG! Most of these photos were scanned after more than 30 years fadding in photo albums or boxes.

Futura Photo did a great job bringing these photos back to life. Brighter colours, clear picture,... I wonder if they have ever looked as good as they look now. Not only the colours were fantastic, they managed to restore details that I couldn't see in the original photos like the fabrics or backgrounds.

The whole process from sending the photos to complete restoration in digital format was prompt and beyond expectations. I will truly recommend their service to any friends looking to get photos restored.

Great work Futura Photo! A+👍

2020年7月15日
自発的なレビュー
Futura Photo ロゴ

Futura Photo からの回答

Thank you very much for sharing your experience.

As you mentioned, the original pictures did not have a high resolution. If these are the only files you have, it's worth a try because there is always room for improvement.

Also, you can still print them in good quality; you have to consider the appropriate dimensions. Here you can see our recommended print sizes based on pixel resolution: futuraphoto.com/frequently-asked-questions/#panel-10

Kind regards,

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