Everything was handled so smoothly - we felt well taken care of throughout our trip. The communication was also very good, especially the booklet of info that was sent right before we left. I was ab... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Katie’s selection of places to stay and things to do in and about Quito was excellent, accommodations were great, and sequencing was perfect. Our guide Fabrizio was amazing, and the fact that he was w... もっと見る
Our trip planned by the Galapagos travel center was one of the best trips we have ever taken! Every detail went perfectly and all of the guides and drivers did an excellent job. Hats off to our travel... もっと見る
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Galapagos Travel Centre were excellent. Everything was clearly communicated and all my questions were answered quickly. Diana was knowledgeable and efficient. The person who met us at the airport... もっと見る
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企業情報
当該企業による記述
At Galapagos Travel Center we guarantee our travelers expert customer service and perfectly personalized travel experiences to the Galapagos Islands and Ecuador. Traveling with us means having a relaxed and hassle-free experience, knowing that you will have a 24/7 backup service from our travel experts, always eager to help and assist you throughout the duration of the services acquired with us.
連絡先
265 Foch Street and 6 de Diciembre, 170143, Quito, エクアドル
- 1-877-260-5552
- socialmedia@galapagosislands.com
- galapagosislands.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100%に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A great help in making our trip wonderful
Working with Diana, we chose the Infinity and are glad we did. Having two guides for the 18 passengers (capacity 20) was a luxury that really paid off. Diana was always available and responsive

Galapagos Travel Center からの回答
Assisting booking our Galapagos travel experience
We were interested in traveling in the Galapagos but unsure about which tours would best fit our needs. Sebastian was extremely helpful, inquired about our travel desires and gave us some recommendations. When we decided on a tour he was very accommodating and assisted us with the booking process and very available answering questions about our upcoming tour.

Galapagos Travel Center からの回答
Excellent service Galapagos Travel…
We highly recommend Galapagos Travel Centre .
From our first enquiry we had fantastic service.
Gabriel, our main contact, gave us great advice, answered all our questions efficiently and promptly.
Our guide in Quito, Rocco, was exceptional and really appreciated his knowledge, making sure we had as good an experience as we could. Our only regret is that we didn’t have more time in Quito.
Our Galapagos adventure on the Natural Paradise was also excellent and can highly recommend this boat.

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Provided Numerous Options
Was responsive in offering various combinations of options regarding yachts and jungle lodges.

Galapagos Travel Center からの回答
Fantastic experience in a special place
Fantastic experience!! The boat we were on “Infinity” was faultless..,from expedition guides, all on-board staff to the rooms, activities and food!
However, I would like to comment that we were disappointed with the airport transfers- both from Quito and Guayaquil airports. The first time we had to wait for 30 mins and the 2nd, the driver didn’t turn up at all (ended taking an uber to the hotel). In my opinion, that part of the service reflects on the quality of the company. After long travels and language barrier, timely and efficiency of airport transfers are not to be underestimated.
I have decided to give 5* anyway because we had such a fabulous time and the positives greatly outweighed the negatives.
Wendy Australia
We dealt with Gabriela the whole way through the information and booking process
She was very efficient and answered all our queries quickly I cannot recommend her and the Company highly enough
We had a fantastic time from our Airport meeting, transportation to and from Ocean Spray and everything in between
Thank-you Gabriela! We have some wonderful family memories to share

Galapagos Travel Center からの回答

Galapagos Travel Center からの回答
Lorena was a super star
Lorena was a super star. Super communicative and went more than the extra mile to be helpful. An amazing experience from start to finish!

Galapagos Travel Center からの回答
Excellent organisation & a great tour…
Excellent organisation & a great tour put together by Fatia.

Galapagos Travel Center からの回答
The professional approach of this company
The exceptional attention to detail and organisation and support shown by thtis company made my holiday an experience to remember.

Galapagos Travel Center からの回答
Our trip to the Galapagos
Our trip to the Galapagos: Gabriela worked hard to give us a fully prepared trip and made great reccomendations. From arrival at the airport, being met and driven with a very friendly driver to the hotel, and then back again with an even friendlier driver to the airport for the flight to the Galapagos, everything was made as easy as possible. And the Eco Galaxy ship and crew were fabulous! A wonderful trip and made easy through the great planning by Gabriela.

Galapagos Travel Center からの回答
Great planning and communication
Galapagos Travel did an extremely good job of helping us plan a bucket list adventure. They were great communicators with quick responses and made sure we had everything completed and ready for our trip. Our thorough itinerary had us set for what was to occur that day. Other travelers on our ship were envious of all the detail provided to us.

Galapagos Travel Center からの回答
Well organized tour
Well organized tour. All information and bookings are accurate as described.

Galapagos Travel Center からの回答
On overall positive experience
Generally speaking, we had a positive experience with Galapagos Travel Center and our agent Sebastian. The cruise operator, Galagents, their staff and vessel, Galaxy Sirius, were excellent. My slight disappointment was when we tried to upgrade our flights, communication seemed to break down with Galapagos Travel Center, and we were unable to get the flight upgrades we had hoped for. The cruise operator successfully managed to upgrade our return flights and sadly I heard nothing via Galapagos Travel Center regarding the upgrades.

Galapagos Travel Center からの回答
An amazing trip
Our itinerary of 6 nights and 7 days in the Galápagos Islands worked like clockwork. The hotels were excellent, the drivers and guides showed up when the schedule said they would. The excursions were interesting, educational, and did an excellent job of giving us an extensive view of the Galápagos Islands. We could not have been any happier with the trip and the service of Galapagos Travel.

Galapagos Travel Center からの回答
Highly recommend!
We traveled on Nemo III on an 8 day cruise in the Galapagos and had an unbelievable experience. Our guide, Jairo, was so knowledgeable, engaging and fun! The accommodations, food, and the boat in general were all 5 stars. Highly recommend!

Galapagos Travel Center からの回答

Galapagos Travel Center からの回答
Perfection
The catamaran tour on Cormorant II was the highlight, of course. A fantastic boat with superb lodging, food, and amenities through spectacular attractions. Nature guide Malena was a walking encyclopedia; and chef Javier was a human cookbook. Bravo to all of the 14 crew members. Before that, however, GTC provided everything it promised, with smooth airport pickups, excellent guided tours (kudos to Franklin!) in the Quito area, and seamless airline connections within Ecuador. Pricey, but worth every penny. Thanks Lorena and GTC.

Galapagos Travel Center からの回答

Galapagos Travel Center からの回答
Most of the travel arrangements worked…
Most of the travel arrangements worked out well with one exception. On the way back Quito after visiting the Galapagos, there was no one to pick us up at the airport in Quito. We made a number of calls and finally got through to someone who sent someone to get us and bring us to the hotel.

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