GardenLine レビュヌ 

132
•
TrustScore 5段階評䟡の4.5

4.5

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Chris and his Team remodeled our small front garden, taking out and replacing the walls and crazy paving at the front with lovely new brick walls , main path and gravel infill. The team were excellen... もっず芋る

5぀星のうち5の評䟡

Fantastic service and lovely result. Had masses of concrete removed, old fence removed and new one put in. Listened to our concerns as the job was progressing - which were unnecessary. The best thing... もっず芋る

5぀星のうち5の評䟡

Excellent service from Chris and his team. Engaged Gardenline to rotivate and level a very sloping garden lawn and to then re-turf. Very straightforward to deal with - professional and responsive thro... もっず芋る

5぀星のうち5の評䟡

Excellent team, professional and hardworking. We are very pleased with our new lawn. Chris looked into every detail and Kristof did a perfect job along with his team. Highly recommend. Neat & tidy. Th... もっず芋る

䌁業情報

  1. 怍朚屋

圓該䌁業による蚘述

Outdoor Solutions made easy. Highly individual quality landscaping solutions from full makeovers to garden maintenance and clearance. GardenLine offers a complete range of products and services for all hard landscaping projects, from consultation and survey through to project completion. A family run, landscape gardening business based in Barnet, covering the Greater London area. FREE, no obligation quote and advice on ☎ 020 3005 2550


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4.5

優良

TrustScore 5段階評䟡の4.5

132件のレビュヌ

5぀星
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この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌに回答しおいたせん

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.5

すべおのレビュヌ

(132)

過去12か月のレビュヌ数: 4ä»¶

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5぀星のうち5の評䟡

Great advice

Chris, thanks for coming over and taking time out to discuss different options for my garden. You gave me some good pointers and great advice which was much appreciated.

2024幎9月5日
自発的なレビュヌ
GardenLine ロゎ

GardenLine からの回答

Thank you Christine, our pleasure

5぀星のうち5の評䟡

Everything went well

Everything went well. The gardener arrived on time and worked without a break for 4 hours. He tidied up the garden and made it look much better. It was a big improvement. I was very pleased with his work. This is the second time he has worked on my garden and I have been very satisfied on both occasions. I wouldn’t hesitate to call him out again.

2024幎8月5日
自発的なレビュヌ
5぀星のうち5の評䟡

Highly recommend! Super service

Chris booked us in and his manner was excellent and he really went the extra mile to ensure we understood everything and explained the service well. Niall arrived on time and did a fabulous job! He worked very hard and did a super job. My garden was in a state and in four hours he really turned it around. Thanks so much

2024幎7月26日
自発的なレビュヌ
5぀星のうち1の評䟡

An unauthorised payment (with no


An unauthorised payment (with no invoice, no work requested or done) of over £400 was taken from my bank account by this firm a few days after I paid a genuine invoice. They subsequently repaid me, 2 1/2 months later after several phone calls and emails to them. I can prove all of this. It has caused a lot of distress and taken up a great deal of time to get it resolved.

2024幎4月3日
自発的なレビュヌ
GardenLine ロゎ

GardenLine からの回答

Thank you for your feedback. We appreciate the opportunity to clarify the situation.

Our estimator did visit your property, and you paid a £35 site survey fee for this service. Following the survey, you decided not to proceed with the landscape work but requested a one-day clearance service at a cost of £438, including VAT. We booked this service for you, but you later chose to cancel it. We issued a refund promptly upon your cancellation.

Refunds can take up to 5 working days to process and reach your account, and we understand that this can be frustrating. We strive to ensure that our refund process is as smooth as possible and regret any distress or inconvenience this may have caused.

We believe there may be some discrepancies in the timeline you’ve mentioned. We’re more than happy to discuss this further with you. Please feel free to call us or email us, and we’ll gladly provide you with the details and the online transaction refund dated progress for your refund.

Thank you for your understanding, and we look forward to resolving this matter to your satisfaction.

5぀星のうち5の評䟡

Excellent service from Chris and his team.

Excellent service from Chris and his team. Engaged Gardenline to rotivate and level a very sloping garden lawn and to then re-turf. Very straightforward to deal with - professional and responsive throughout the planning and during their time on site. So very pleased with the end result, quality of the turf that Chris used is obvious as the new lawn looks amazing. Huge thanks to Chris, Chris and Dominic. Will definitely use again.

2024幎6月3日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent job, highly recommend

Excellent team, professional and hardworking. We are very pleased with our new lawn. Chris looked into every detail and Kristof did a perfect job along with his team. Highly recommend. Neat & tidy. They even cleared the mess left behind by our previous builders and did more than what they agreed to do! Very helpful and reliable. Big thank you to Chris and his wonderful team.

2023幎9月5日
自発的なレビュヌ
5぀星のうち5の評䟡

Truly impressed

I initially submitted a less favourable review which was based on a misunderstanding. Chris contacted me and explained the situation and as a gesture offered a complimentary hour. I was particularly taken aback by the professional approach Chris took on the phone, which as a sales person myself
I greatly value and appreciate. I absolutely will going forward use the services of Garden Line in the future. I deeply value loyalty, professionalism and punctuality, which I truly received from this business. Thanks👩‍🌟

2023幎6月16日
自発的なレビュヌ
GardenLine ロゎ

GardenLine からの回答

Hello Solvig,,

Firstly we apologise if we have caused you any inconvenience. We have been calling back our clients within a 2 hour time frame since we started the business back in 1997. Indeed we have changed our telephone number from the freephone number 0800 587 2449 back in November last year. It seems that you have picked up an old marketing card. The reason for this was because it became unviable to maintain the Freephone number due to the heavy amount of calls that the company receives. Our new telephone number is 020 3005 2550. We have noticed that you did call on a Saturday and we do operate a skeleton staff both in the office and the warehouse at weekends. Please do directly email our team at info@garden-line.co.uk for the attention of Mike Penina and he will call you back to see if we can help you. Again,, this must have been frustrating for you and hope to make it right by giving you a good service as we do all our customers.

Kind regards
The Gardenline Team

5぀星のうち5の評䟡

First rate service !

Chris and the Gardenline team came to our rescue to prepare an unruly and overgrown garden, drive and patio for estate agent photos. Throughout the process, Gardenline were flexible and accomodating as well as remaining competitively priced. Their communication throughout was great and we are very pleased with the results.

2023幎6月1日
自発的なレビュヌ
5぀星のうち5の評䟡

Garden clearance

We paid for four hours of garden clearance. Due the the weather which was out of our control, we only received three hours of work. Chris happily offered to send his team round at a later date to complete the remaining time. Very helpful and easily contactable.

2022幎8月31日
自発的なレビュヌ
5぀星のうち5の評䟡

A brilliant Team

What a wonderful, local company! They were professional, polite and punctual. The team were hard working and in the end did 3 jobs for me instead of one! They cleared the garden, repaired a wall and repointed the patio. All done efficiently and with updates during the work.

2022幎9月5日
自発的なレビュヌ

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