GardenFurniture.co.uk レビュー 

148
•
TrustScore 5段階評価の3

2.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I ordered 2 covers for my outdoor furniture and only 1 was delivered. I rang to ask where and when my other would be delivered and I was advised that it would be a couple of days. Now after 7 weeks I... もっと見る

5つ星のうち5の評価

Slightly unplanned, my wonderful wife and I decided to impulse purchase new garden furniture. We heard good things about the Kettler range and found GardenFurnitureworld.co.uk online. Three da... もっと見る

5つ星のうち1の評価

EDIT: Following contact below from Andrew, went above and beyond to rectify my furniture was delivered by premium courier - very pleased. Outdoor Dining Set ordered, paid for but not received... もっと見る

企業が回答しました

5つ星のうち1の評価

Ordered 11th August. Emailed & rang 200 times no response. Website now not taking payments. I have notified my credit card company. All I want is a response if they have gone into liquidation plea... もっと見る

企業情報

  1. ガーデン家具

当該企業による記述

GardenFurniture.co.uk sells the UK's best Garden Furniture. Free nationwide delivery on everything.


連絡先

2.9

まあまあ

TrustScore 5段階評価の3

148件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.9

すべてのレビュー

(148)

過去12か月のレビュー数: 2件

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5つ星のうち5の評価

Super happy with the furniture I…

Super happy with the furniture I ordered from these guys. The delivery went smoothly without any issues and I was contacted prior to arrival and received a time slot. The table sets looks even better than it did online and fits my patio perfectly. There was a decent amount of packaging but there was no issues and the table was was very easy to build. Thanks again for the help by email prior to ordered. Just need some warm and sunny weather. Thank you . K

2025年3月19日
自発的なレビュー
5つ星のうち5の評価

I just wanted to express my sincere…

I just wanted to express my sincere thanks to Andrew Griffith for taking personal ownership of my order from start to finish.

We had issues with our delivery, the table did not arrive with the rest of the furniture. Unfortunately it took some time to get the complete order, however Andrew took full responsibility. He arranged for an express delivery plus pre-building the table, which pleased my Husband no end. I also received a beautiful plant and a free table cover as an apology.

Despite all the issues, your customer support was second to none.

The furniture is beautiful and we can't wait to start using it!!

2025年2月19日
5つ星のうち5の評価

Excellent customer service and product

Andrew was really helpful when we visited the nursery at Knaresborough. The Melbury set is of great quality and easy to put together. We are really pleased with our purchase and customer service is excellent. Will definitely use in future. Highly recommend this company.

2025年3月2日
自発的なレビュー
5つ星のうち5の評価

Excellent from start to finsh

Buying expensive garden furniture online, sight unseen, is always a bit of a nervy one.....however everything has exceed expectations. Great advice on furniture & accessories up front, & great communication throughout.
Most importantly the quality of the furniture / accessories looks fantastic, and the delivery guys were brilliant too in terms of timing & assembly. Highly recommended.

2025年1月13日
自発的なレビュー
5つ星のうち5の評価

Excellent Customer Service and Delivery

We preordered some beautiful conservatory furniture and expected delivery Jan/Feb 2025. Our new conservatory was nearing completion in December, I emailed the company and to my total surprise Andrew offered for it to be delivered intime for
Christmas. The delivery arrived within 2 days exactly when I was advised in perfect condition and superbly packed.
Excellent Customer Service and a very competitive price for the product.
Thank you Andrew and your colleagues

2024年12月19日
自発的なレビュー
5つ星のうち5の評価

Excellent service

Great service from placing my order to receiving my delivery, kept updated on the day of delivery by the delivery guys, would highly recommend this excellent company.

2024年12月22日
自発的なレビュー
5つ星のうち5の評価

Highly recommend

I bought a lovely sofa set from this company. Immaculate set, with a very fast delivery service. Customer service was also very easy and quick to deal with. Highly recommend them.

2024年12月19日
自発的なレビュー
5つ星のうち5の評価

Top service

Top service. Loved the chairs and sofa set. Delivery was fast and everything fine, thank you

2024年11月22日
自発的なレビュー
5つ星のうち5の評価

Outstanding service

The service from the delivery team and customer service was outstanding, came in the time slot that was given and even a pre call to advise they were coming.
Can’t wait to use my furniture for the new year.
Highly recommend this company

2024年12月18日
自発的なレビュー
5つ星のうち1の評価

Avoid this company

Purchased a corner sofa cover on 13th August, apart from the confirmation email heard nothing about delivery. Emailed them on 20th Aug as concerned why no further contact. Promised by customer services that delivery would be 22nd Aug, never arrived or any emails from courier. Terrible company, will be seeking refund.

2024年8月13日
自発的なレビュー
GardenFurniture.co.uk ロゴ

GardenFurniture.co.uk からの回答

Good afternoon, Mr Wasley,

I am very sorry for your cover not arriving on time and for the failed delivery on the promised delivery date.

Sadly our old warehouse company Jigsaw warehousing and distribution did not send out the cover on time, this is after chasing them on multiple occasions.

I can see the cover was finally received by Parcelforce on the 23rd August and delivered on the 27th August.

We are no longer using Jigsaw in any manner for any of our warehousing or deliveries. They were abysmal this year and have now gone out of business.

Once again please accept my apologies for the late delivery.

Kind regards,

Andrew



5つ星のうち5の評価

Great products, great, fast, efficient delivery service

I very nearly didn't buy from this company having read the negative reviews about the delivery problems. However, on reading that the products were of good quality I decided to take the risk as the table and chairs were exactly what I'd been looking for. I am so glad I did. The delivery service couldn't have been better. I was contacted immediately to make a date and kept up to date at all times including a text the night before to give me a precise time slot, then a phone call from the delivery men an hour before to confirm this. The delivery men were friendly and efficient. So it has been a great experience and I wouldn't hesitate to recommend. The table and chairs themselves are exactly as described and very comfortable. I did notice that the delivery company was called Panther so perhaps this is a new one?

2024年8月2日
自発的なレビュー
5つ星のうち5の評価

We purchased a garden sofa set and the service was outstanding

We purchased a garden sofa set and the team at Garden Furniture we very friendly and helpful (thank you Sally and Andrea) they pulled the items from various locations, we had set them a very tight deadline as we had an event planned. They ensured it was delivered one day before we needed it, amazing!
Great company great people.

2024年7月25日
自発的なレビュー

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