Ordered a watch strap - 18 days later heard nothing. Garmstraps (Garmin) is a pile of ..... and do not deserve customers. I'm going to have a refund as I'd rather go without their product than have... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ik heb in maart '26 2 bandjes besteld voor mijn horloge. Het is nu Augustus en nog niets ontvangen. Geen enkele communicatie initiatief van hun kant. Ik heb telkens om een update moeten vragen e... もっと見る
Unfortunately, very poor quality product arrived direct from China. As other reviewers have stated, this is of a quality expected from a £3 strap direct from AliExpress and I won't risk attaching it... もっと見る
Ordered 2 straps on 25th April and received them on May 5th. the straps seem like reasonable quality and match the images on the website, however the website and tracking provided are extremely dising... もっと見る
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Forerunner 30/35 strap
I ordered a strap for the forerunner 30/35. The order said 5-9 business days and at the end of that time I had heard nothing about delivery. I then looked at the reviews and wished I had done that before ordering. However, the strap arrived next day and is fine. Now fitted without too much problem. More information would have been reassuring and it was delivered by Evri, not royal mail.
DO NOT USE!
DO NOT USE!
Ordered replacement strap on 12th February, still no delivery date. It's been in transit for a month.
No idea it was coming from China or I wouldn't have ordered it. Very frustrating.
Stay away!
Like a few others, wish I'd done my research!
Ordered on 18th Feb, it's been stuck in Belgium and now looks like it's back in China.
Will be seeking a refund somehow and buying elsewhere!
Fancy, misleading website, subpair product
Fancy, misleading website, subpair product.
Strap shipped directly from China, although no reference done on the site, being that the only address is from UK. Without replacement instructions and with two useless T5 drivers, instead of the special grapples to remove the original strap on my FR745 that should have been sent with. Strap is a bit more rigid than the original, durability still to be seen.
Too expensive for the product sent. Garmin original straps are not that much more expensive. Just buy cheaper from AliExpress
DO NOT USE
DO NOT USE! I ordered a strap with 4-9 day delivery, and a month later it was still in China. There was no indication these were being individually shipped from China and I wouldn't have ordered if I had known. The only upside was that I cancelled my order using the online form, and I did indeed receive a refund a few days later. In the end I ordered an offical Garmin strap (for the same price which arrived the following day from another supplier.
Shocking delivery time
Ordered a replacement strap on 30th January. It’s now 3rd March and still no sign!! Complained to garmin and got a full refund but it’s the strap I want.
Obviously they don’t check the tracking facility cause it was stuck in china for weeks and now stuck in Belgium.
Ordered one from Amazon and came the next day. How come they can do it and Garmin can’t?
Definitely don’t use the Garm strap’s website!!!
Dreadful
Dreadful. Don't be fooled by a fancy website promising delivery in 5 to 10 working days. The items ship from China which is not clear on the website.
My order has been stuck in Belgium for days now.
Just pay a bit more and buy a replacement strap from a UK supplier.
Bad Experience
Ordered strap in January chased last week given tracking link this is now blocked no update or response to my last email an utter joke over 3 weeks no sign of strap.
Please do not order from them.
Cheap Chinese strap with high price.
Decided to buy a better strap than the cheap Chinese ones from Ebay and Amazon.
Turns out these are the cheap Chinese straps you can buy in Ebay and Amazon at an increased prices.
Edit: The strap kept failing and falling of my wife's wrist. One day she came home without her watch as it had come off without her noticing. £250 watch gone.
Customer services not interested.
Do not purchase from this company
Do not purchase from this company! No notification when placed order, and have heard nothing back from them whatsoever. Credit card company contacted to file a complaint. Don't bother with these.
Inexcusable shipping time
Unfortunately I didn't do any research or read the reviews before ordering.... My watch strap order was placed on 27/12/23 and didn't arrive until 27/1/24. The order confirmation stated "FREE - Royal Mail Tracked® (4 - 9 Business Days)". Completely misleading as it was shipped by a company called Cainiao and came from China via Belgium. The strap fits the watch ok and the quality seems alright, though I've only been wearing it 3 days!
Beware!
Ordered strap on 26/12/23 and it never turned up as of today (over a month). The company answered initial email saying it is delayed in transit (didn't know it was from China). Subsequent email to them and no reply.
Also, didn't realise they are being fulfilled in China -- maybe it's in the small print but I can't see it.
Order: 47846
Avoid This Company
Placed order then cancelled. Prompt response and refund.
Then over 7 weeks later the strap arrived (from China).
Tried to do the honest thing and posted the strap to the address in London given on their website.
Was returned a week later, unopened with their address crossed out!
Sent email telling them to arrange collection, still no reply.
Item not received
I ordered my strap on 8th January and it still hasn't arrived and apparently is in Belgium and has been for days. I wish I'd read all these reviews before ordering.
Do not order from this company
Do not order from this company!
I ordered vivoactive 4 strap over 1 month ago and still no delivery
This company is in China. stay closer to your home location. Zero customer service STAY AWAY
Not fit for purpose
Don't be fooled into thinking these are genuine Garmin straps like I was. When I finally received the strap it just doesn't stay attached to my watch. I definitely ordered the correct strap. It looked ok quality but just doesn't work. I mailed immediately asking for a refund but have had no reply. I won't hold my breath. Unfortunately I didn't use PayPal or a credit card on this occasion. Lesson learned
Not sure if this is a scam page or…
Not sure if this is a scam page or what? Please avoid at all costs. I ordered a strap from these guys twice and the item was shipped back to China twice and not notified.
Never got the strap in the end
DO NOT BUY ANYTHING FROM THIS COMPANY!!!
I bought a watch strap from these jokers, and ultimately this was cheap crap which is incompatible with a Garmin watch. Simple movements such as walking / taking off a t-shirt would cause the strap to detach and the watch would fall from my wrist. I contacted the seller to raise the issue only to be told by a chap called Luke:-
"The deadline for reporting a faulty product is 24 hours after delivery, after which time we cannot respond to your complaint.
Beyond this time, it is impossible to distinguish whether it is a quality problem or misuse, I'm sorry but we can not provide more help."
Incredible! This item took weeks to arrive, and as i didn't report within 24H (I was away working) they will not even engage you to discuss their substandard and incompatible product.
If you were considering using this seller, i would urge you to instead donate a small sum of your hard earned money to a homeless person or some other charitable cause instead - you will feel way more satisfaction.
I think the saying goes "Buy cheap, buy twice"
DO NOT USE
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