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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

We placed an order for an item. We recieved another variant of that item and they swear that we place the order wrong yet they never sent a confirmation order like they claim they did. They refused to... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I am in charge of managing the remote control system for the garage doors in my midrise building. Whenever I need to obtain remotes for people in my building Gatehouse Supplies is there for me. I si... もっず芋る

5぀星のうち5の評䟡

Customer service was always responsive and honest. The order took six months to fill, but that was due to the manufacturer. Customer service did not give me any empty promises or try to keep me from... もっず芋る

5぀星のうち5の評䟡

The gate code worked immediately and hooks to the visors in our car. This is the second set so have bought and the price had escalated significantly but with all the inflation and tariffs, etc it was... もっず芋る

䌁業情報

  1. ガレヌゞ装眮卞売業者
  2. ・
  3. ホヌム オヌトメヌション
  4. 業務甚ドア提䟛業者

圓該䌁業による蚘述

The Gatehouse has been in business since 2003 selling remote controls, gate operators, and replacement parts at wholesale prices. We specialize in manufacturers like Liftmaster, Chamberlain, Linear, Nortek, Nice, Doorking, and Miller Edge. If you do not see what you are looking for please email us and we will be happy to get you information and pricing. Our website is open 24 hours a day 7 days a week for garage door, gate, and commercial door parts.


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3.9

ほが満足

TrustScore 5段階評䟡の4

742件のレビュヌ

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ネガティブなレビュヌの 71に回答しおいたす

通垞24時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.9

すべおのレビュヌ

(742)

過去12か月のレビュヌ数: 17ä»¶

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5぀星のうち1の評䟡

"Delivery was not on time

"Delivery was not on time, and there was no notification that the item was out of stock. I had to call to find out

2025幎6月26日
Gatehouse Supplies ロゎ

Gatehouse Supplies からの回答

Hi Daniel, I apologize for the delay in processing your order. The Block Coded remotes you ordered take a few days longer to process.

I see you checked out as a guest. If you created an account, you could have logged in to check the order status.

Again, I apologize for the delay.

5぀星のうち3の評䟡

Order hasn't shipped.

Order shipped. I can't review the product, because I don't have it yet.

2025幎6月24日
Gatehouse Supplies ロゎ

Gatehouse Supplies からの回答

Hi Clayton, Your order shipped today via UPS here is the tracking number 1Z66636YYW08850433

5぀星のうち1の評䟡

Sears opener replace by 878MAX


My old Sears opener is obsolete and replaced by 878MAX. The description on units that it does not work on was not clear. In addition the instructional video mentions the white color programing button my unit has but programing does not work. Now I have to pay 20% restocking fee. Rep and I disagree on what web site indicates

2025幎6月18日
自発的なレビュヌ
Gatehouse Supplies ロゎ

Gatehouse Supplies からの回答

Hi Ken, sorry you're having issues. Can you see a date on the Sears opener to indicate when it was built?

5぀星のうち4の評䟡

Good and not so good

This is the 4th trolley nut kit I've ordered. The nut has fit well but a little tight not allowing the gate to be opened by hand. Also, I hate ordering the entire kit (expensive) when only the plastic nut is needed which can't be ordered alone; the rest is discarded or recycled.

2025幎5月27日
5぀星のうち1の評䟡

Company is a joke

Company is a joke. They state you can return items and then hide behind most items not being returnable. Complete waste, don’t use them. Find a better alternative company who will actually work with their customers

UPDATE: My order was on 5/11/25, but this fits with my experience. I don’t know where you got my “3 year old order”

The company hides behind a bogus “return policy” as you can see below. They can send defective parts, but you can’t return a part if it was not necessary because you “may have damaged it”. Except they could test it when returned. Also, instead of stating when ordering the unit, it isn’t returnable they state you should read their refunds/exchanges page after the fact.

2025幎6月7日
自発的なレビュヌ
Gatehouse Supplies ロゎ

Gatehouse Supplies からの回答

Dear Kevin Maier,

Unfortunately, we do not accept returns for credit on operators or circuit boards.

We do that for the protection of our customers. If a customer thinks they have an issue with a component, they may order it, connect it to their system, only to find out that wasn't the problem, then try to return it.

We would have no way of knowing if it was damaged when doing so, and we do not want to accept a return and then send it out to another customer and have there be an issue with a new product.

We do offer exchanges if the products are defective. I believe you told our representative that you wanted a different system, and we offered credit for an exchange. However, you stated that you had already obtained a new system elsewhere.

I am sorry that it worked out this way for you, but we do have policies like this in place for a reason.

5぀星のうち4の評䟡

customer service was great!

I buy these as extra- I lose one or two per year from
lightning storms. I wont know if they work until i hook em up but I have never had any issues with quality and I have ordered a few of them in the past.
It does take a long time to get them but when i called customer service they were 5 stars with their honest status reports

2025幎5月29日

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