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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

We placed an order for an item. We recieved another variant of that item and they swear that we place the order wrong yet they never sent a confirmation order like they claim they did. They refused to... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I am in charge of managing the remote control system for the garage doors in my midrise building. Whenever I need to obtain remotes for people in my building Gatehouse Supplies is there for me. I si... もっず芋る

5぀星のうち5の評䟡

Customer service was always responsive and honest. The order took six months to fill, but that was due to the manufacturer. Customer service did not give me any empty promises or try to keep me from... もっず芋る

5぀星のうち5の評䟡

The gate code worked immediately and hooks to the visors in our car. This is the second set so have bought and the price had escalated significantly but with all the inflation and tariffs, etc it was... もっず芋る

䌁業情報

  1. ガレヌゞ装眮卞売業者
  2. ・
  3. ホヌム オヌトメヌション
  4. 業務甚ドア提䟛業者

圓該䌁業による蚘述

The Gatehouse has been in business since 2003 selling remote controls, gate operators, and replacement parts at wholesale prices. We specialize in manufacturers like Liftmaster, Chamberlain, Linear, Nortek, Nice, Doorking, and Miller Edge. If you do not see what you are looking for please email us and we will be happy to get you information and pricing. Our website is open 24 hours a day 7 days a week for garage door, gate, and commercial door parts.


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3.9

ほが満足

TrustScore 5段階評䟡の4

742件のレビュヌ

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顧客にレビュヌを䟝頌しおいたす

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ネガティブなレビュヌの 71に回答しおいたす

通垞24時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.9

すべおのレビュヌ

(742)

過去12か月のレビュヌ数: 17ä»¶

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5぀星のうち1の評䟡

still nothing received

It's been 2 weeks and I still have not received my product.

2024幎11月25日
Gatehouse Supplies ロゎ

Gatehouse Supplies からの回答

Hi Mark, that shipped out last week via USPS Mail the tracking number is 9405511105502579323133

5぀星のうち5の評䟡

Ordering the smallest of Items

In the on-line ordering world, the hardest choice for a consumer is the selecting of small items. I mean really small. But your handling of even the smallest of items (a small battery) was so professionally done. You took all the appropriate steps towards ensuring the product would arrive to me on time. I deeply appreciate your attention to detail and service.

2024幎11月25日
5぀星のうち1の評䟡

Placed and order showed in stock then


Placed and order showed in stock then receive email late in day that item was backordered and would be a few extra days for an overnight order. A few days go by get an email stating they priced the item wrong and increased it almost 1000.00 dollars and was cancelling my order. No apologies just we screwed up so we are going to cancel your order still awaiting the refund of the original purchase amount.

2024幎9月6日
自発的なレビュヌ
5぀星のうち1の評䟡

Worst warranty service

Worst warranty service. Liftmaster says they send parts and return lables within 2-3 days and this company says pay for the parts, pay for all returns and we will credit you in 1-2 months after we get everything back. Total scam!!!! They will take 1-2 months unless you pay for your warrantied parts first. Client is disputing purchase with AMEX. Diffective out of box, crappy warranty and lift master doesnt care! Best to go through a local dealer you can physically visit.

2024幎8月1日
自発的なレビュヌ
Gatehouse Supplies ロゎ

Gatehouse Supplies からの回答

Hi KT, If you can provide your order number I would be happy to look into this for you.

5぀星のうち1の評䟡

Nothing is "in stock" and they do not answer their phone

The items they claim are in stock are not. If you call them, you are put on hold. Even after several hours (ask me how I know), nobody will pick up. Once I starting looking at their reviews, this is standard. And they now will not take AMEX, probably because they will make you wait for weeks or months to get a refund. Just find another good online supplier that will be honest.

2024幎5月29日
自発的なレビュヌ
Gatehouse Supplies ロゎ

Gatehouse Supplies からの回答

Hi Dante, We have support people on the phones Monday-Friday from 6am pst to 3pm pst. We also have chat and email options available.

PS We changed processors and Amex was down for a week it is working now.
Please feel free to email me directly at parts@gatehousesupplies.com if I can help.

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