Gateway Accountancy Services Ltd レビュヌ 

17
•
TrustScore 5段階評䟡の3

3.1

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䌁業情報

  1. 䌚蚈士事務所

圓該䌁業による蚘述

With our help, you can stay on top of your financial affairs, and enjoy the maximum return from your income by using our optimised accounting services, that are designed to keep pace with current UK tax laws. We can help both companies and individuals manage their finance needs within the UK.


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3.1

たあたあ

TrustScore 5段階評䟡の3

17件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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3.1

すべおのレビュヌ

(17)

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5぀星のうち1の評䟡

How disappointing

How disappointing
We’ve used this firm for 16 years to do our annual accounts.
This year we were sent an email in February confirming our expected costs of this year’s returns. Since nothing had changed it was reasonable to expect that the cost would be similar to last year as per the email.
Imaging how stunned we were to find an 80% increase in fees. Only to be told AFTER the accounts had been completed that the email sent earlier in the year was sent “In error” and that the price we had previously paid had “never been a price point”. Despite evidence being sent to support oir claim, no apology, just an offer of a £90 discount.
Terminated our 16 year relationship because of it.
Shocking way to treat loyal customers.

2026幎8月27日
自発的なレビュヌ
Gateway Accountancy Services Ltd ロゎ

Gateway Accountancy Services Ltd からの回答

Hi Keith,

We’re sorry that we’ve failed to meet your expectations however couple of points to note. Our normal policy would be to communicate with clients before any fee increases so that we’re open and transparent about fees so they may assess their options. We understand that this can be a sensitive issue given cost of living and rising costs. We accept that in your case we did fall short on that communication and have since been through our client comms to ensure this does not reoccur however we do have to ensure that our rising costs are met, in particular staff, to ensure that we continue to provide our clients with a quality service, especially during times of significant changes in government legislation.

We thank you for your business, trust and support over the years, and we wish you well for the future.

5぀星のうち5の評䟡

I really only have good things to say


I really only have good things to say about Gateway Accountancy Services. I am a self employed Executive Assistant, accounting is not my strength but Gateway have made the process of submitting my annual accounts so simple. When I do have a query my contact Jay comes back quickly and with a comprehensive explanation which I find really helpful. Punctual responses are everything when you're a busy professional.

2025幎1月10日
自発的なレビュヌ
Gateway Accountancy Services Ltd ロゎ

Gateway Accountancy Services Ltd からの回答

Hi Karen, thank you so much for your feedback. We are very happy to have been able to assist you.

5぀星のうち5の評䟡

Excellent service

Very thorough, easy to communicate with.

2024幎11月20日
自発的なレビュヌ
Gateway Accountancy Services Ltd ロゎ

Gateway Accountancy Services Ltd からの回答

Happy to have been able to help Linda and thank you for your review.

5぀星のうち5の評䟡

My experience was fantastic

My experience was fantastic, my tax return was done straight away so instead of having to pay my next instalment I got my payment credited. Communication was great, friendly but professional at all times. One very happy client!

2024幎7月1日
自発的なレビュヌ
5぀星のうち5の評䟡

accounts service

Jay was very helpful polite pleasant and had a great telephone manor he seems to be a good asset for the team at gateway accountancy nothing was a bother for him sorted my query out straight away as gate way was new to me he put my mind at rest with all the scams going on he reassured me that this was genuine. I cannot thank him enough for all his help .
I would highly recommend gateway accountancy for anyone looking for an accountant Thanks jay great job

2024幎6月25日
自発的なレビュヌ
5぀星のうち5の評䟡

The best of the best! After having an awful experience with a


After having an awful experience with a previous accountants, i was recommended Gateway accountancy service by a friend.
I can honestly say they staff at gateway are the best at what they do, helpful, reliable, honest and explain everything that needs to be explained.
I can’t thank the guys enough.
Special thanks to Jay, Taherul and Chloe.
I can’t thank you all enough.
X

2024幎6月19日
自発的なレビュヌ
5぀星のうち5の評䟡

Jay Dixon

Jay Dixon, my accountant was absolutely fabulous, very professional, prompt, friendly and nothing was a bother.
Thank you so much Jay for all of your help. ☺
Fantastic service⭐

2024幎5月16日
自発的なレビュヌ
5぀星のうち5の評䟡

Jay and the team were very helpful and


Jay and the team were very helpful and explained things to me so I would know what was happening or going to happen. They fit me in last minute bit still did their absolute best to help me even to the point of redoing my previously done tax return and I am getting a considerable amount of money back as I had done it wrong. Theu have been life savers and Jay Dixon is an credit to the company as he has been my main point of contact and has answered any question or worry I have had! He's been a pleasure to work with and I will be going back to him every year now.

2024幎3月15日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent Service Clear & Concise

Wonderful service I experienced from Gateway Accounting Service from beginning to end. Their instructions were clear to a novice like myself who finds Tax & Accounting language like double dutch & Jay Dixon was patient and professional all the way through.
Thank you

2024幎3月11日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent, simply excellent

After previously spending 6 months chasing an accountant who had done absolutely nothing to help me out, Gateway were an absolute breath of fresh air. They were informative and kept me up to date with every step of the process as they were going through it. They were prompt and efficient with putting the return together for me and communicated themselves excellently while they told me what was actually going on. Massively appreciate the help I've received.

2024幎1月31日
自発的なレビュヌ
5぀星のうち5の評䟡

client review

Very well organised and helpful with everything we needed. Staff have a great liaison with clients and very professional. Would definitely recommend this company.

2024幎1月19日
自発的なレビュヌ
5぀星のうち5の評䟡

Fantastic experience

Jay and Rebecca are outstanding. They helped me with any query I had and explained everything thoroughly. The service was effortless and I was dealt with quickly and efficiently. Thanks again guys, you’s were amazing!

2024幎1月29日
自発的なレビュヌ
5぀星のうち5の評䟡

Best accountants in 40 years of trading

Darren and his team give us a 1st class service all year round. Always deal with vat/tax issues, payroll weekly, and all submissions to relevant agencies on time every time. Also always available to give us, as a small company, the best advice we could ask for.Highly recommended by us.
Thank you.

2023幎10月19日
自発的なレビュヌ

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