Order placed 5 June. Now 23 June. Order untrackable on Royal Mail website using reference given by GB Mobile. Had to email GB Mobile for 2nd time this evening to chase delivery as they didn’t reply to... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I ordered 2 phone charger cables from this company, at first everything went well, the goods were dispatched quickly and delivered as promised. However the company sent the wrong items, I received 2... もっと見る
Ordered Pixel watch charging cable but ordered for watch 1 and should have ordered for watch 3, that part obviously my fault. They state in the returns rules that goods are returned to the correct... もっと見る
Not sure why I'm giving so many stars except that I eventually got my order. After a week waiting for the email saying my order had been dispatched I emailed the company. When I hadn't received a resp... もっと見る
企業情報
当該企業による記述
We aims are to offer customers good quality of products at the lowest price possible, We feel that all customers should be able to buy in more then one way, so we have setup this online shop so customers from all over the UK and around the world can benefit from our services and our products
連絡先
London, 英国
- info@gbmobile.co.uk
- gbmobile.co.uk
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ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
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Great Service
GB Mobile was one of the few places I could get the item I wanted at a reasonable price. The service was excellent and the item arrived before the date given.
Good price & great service.
My order was dispatched without fuss…
My order was dispatched without fuss and arrived when it was supposed to. Very happy with service.
Sent the wrong length wires then…
Sent the wrong length wires then stopped replying to my emails for replacements
DO NOT BUY FROM THEM - YOU HAVE BEEN WARNED!
I bought a an official 30w Google charger on the 8th August 2025. The price was good and delivery was fast.
On the 8th September I informed the company, buy email that the charger has stopped working. They advised to send the charger back for testing. It took several more emails before I got a returns form and then several more before I was sent a pre-paid label. The pre-paid label was just first class with no tracking. I sent it that night and waited.
After 2 weeks with no email I contacted them again. They were slow to reply with a message asking if I had sent it by recorded delivery, intimating that the charger has not arrived and they would check with their manager. I have sent a few further emails to wick I have had no reply. It's now 27th October and am without a charger or a refund.
I don't expect I will get a working charger or a refund. This is one of the worst companies I have every delt with. I wish I had paid a few pounds more and ordered it from a high street retailer. Very poor customer service. You have been warned!
Bad customer service
Ordered a 2m phone charger cable but received a 1m. Asked to send a photo so I did, then waited several days to get a reply. Send it back to us? Rude with no apology or explanation of who to send it to. Told them I was going to write a bad review due to their appalling customer service. Their reply was Thanks. Vile company
I ordered the wrong cable so emailed my…
I ordered the wrong cable so emailed my request to send the one I needed. Sara from customer services emailed me back quite quickly and told me she would tell the warehouse to amend the order. I received the correct cable, so Sara thnx so much for your speedy response and action. Very happy with service and delivery time.
What made the experience great is…
What made the experience great is that,the product was delivered on time.
Excellent experience
Very good experience. Product arrived very quickly and is exactly as described. I would definitely recommend GB mobile to anyone. Top marks
At first
At first, customer service responded to my email, but once I explained that the package was still unopened and I wanted to exchange it, they completely stopped replying. This left me very disappointed and feeling that customers are not valued. I expected a more professional service.
Brilliant company to deal with
Brilliant company to deal with, I wanted a genuine Apple connection for my mobile phone. Unfortunately It had been discontinued at Apple, spent ages searching and reading reviews, until I found it at GB Mobile. It arrived quickly and is the genuine article. I would definitely order from here again.
Couldn't find this charger elsewhere.
Couldn't find this charger elsewhere.
Came fast and was just the right one.
Excellent servicew
Terrible!!
Terrible!!!
I received a faulty plug, they asked me to send it back for “testing” didn’t apologise or offer a replacement!
I had paid for express shipping as my daughter was without a charger.
They were just very short, rude and unprofessional.
Do not buy from this company!!
Small order, but happy customer.
I was initially weary about ordering from here. I didn't check reviews until after I bought a Google Pixel charger for £20 (£21.50 for fast delivery). The Google website shop was selling it for £25 (£30 for fast delivery), so I thought this was a better deal. After I placed my order, I read reviews here and was doubtful of GB Mobile's legitimacy, especially since some reviews looked fake. I'm happy to say that I received my item on time, and was kept up-to-date with online tracking. I know it was only a small order, but I am a happy customer.
Havent received cable...
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