レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち4の評䟡

Their communication with client isint the best. I ordered a wuwa account off of them, the person sending me the account gave me the @gmail.com part but like nothing else. The passwords were there ye... もっず芋る

5぀星のうち5の評䟡

To start with I had a bad experience with Genshin Account, as I purchased a Pokémon TCGP account that I could t access. Upon getting in touch with costumer service, I got an email from the owner him... もっず芋る

5぀星のうち3の評䟡

I’ve been purchasing from this website for a while, I like it. However i feel like you should post and let others know when things get sold out, although you gave me a really good deal by offering mor... もっず芋る

5぀星のうち5の評䟡

I was a little worried because I didn't get any notification after 10 hours but I got the account a few hours later, and it's a very good account honestly, rich in resources. And the characters I've g... もっず芋る

3.6

たあたあ

TrustScore 5段階評䟡の3.5

1001件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 60に回答しおいたす

通垞1カ月以䞊経っおから回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.6

すべおのレビュヌ

(1,001)

過去12か月のレビュヌ数: 392ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

Can’t even get the code to get on my


Can’t even get the code to get on my account, try to contact support a week ago and haven’t get a reply, so I don’t recommend

2026幎1月31日
Genshin Account ロゎ

Genshin Account からの回答

Hello Ronald, thank you for your review. Every account is checked before it is delivered. Login and email verification steps are a normal part of taking over an account, and when one cannot be completed, our support team resolves it or replaces the account. Please do not change the account's email, password or recovery details in the meantime, as that can make access impossible to restore.

Please make sure you have written to the correct support address, help@genshinaccount.com, from the same email you used to place the order, and that your message includes the order number. Without those two things we cannot locate an order. Our replies are sent within 24 hours, so please also check your spam and trash folders for anything undelivered.

Rest assured, we strive to make every customer satisfied. If you are not happy with the outcome, email us and we will arrange a replacement account of similar value from our shop.

GenshinAccount Support

5぀星のうち1の評䟡

man these scammer sell me an account


man these scammer sell me an account $40 then they pull back account without 1 day. I have evidence and everything please do not buy from this site. They are scammer. Can not submit screenshot on this review. Man not even one day and lose the account.

2026幎1月12日
自発的なレビュヌ
Genshin Account ロゎ

Genshin Account からの回答

Hello Tom, thank you for your review. Every account is checked before it is delivered. Login and email verification steps are a normal part of taking over an account, and when one cannot be completed, our support team resolves it or replaces the account. Please do not change the account's email, password or recovery details in the meantime, as that can make access impossible to restore.

Please make sure you have written to the correct support address, help@genshinaccount.com, from the same email you used to place the order, and that your message includes the order number. Without those two things we cannot locate an order. Our replies are sent within 24 hours, so please also check your spam and trash folders for anything undelivered.

Rest assured, we strive to make every customer satisfied. If you are not happy with the outcome, email us and we will arrange a replacement account of similar value from our shop.

GenshinAccount Support

5぀星のうち5の評䟡

amazing website!!

i got my order after waiting for a few hrs, and it was exactly what i wanted!!! i've purchased from this site over 7 times and i havent had any issues ! if ur looking to buy a reroll then this is absolutely the website 4 u

2025幎12月31日
5぀星のうち1の評䟡

Absolutely a waste of money

Absolutely a waste of money! I received the email but the account didn’t exist. Then when I went to sent them an email to complain they never responded! So I basically wasted my money on an account that doesn’t exist. I’m completely upset and disappointed!

2025幎12月31日
Genshin Account ロゎ

Genshin Account からの回答

Hello Emma, thank you for your review. Every account is checked before it is delivered. Login and email verification steps are a normal part of taking over an account, and when one cannot be completed, our support team resolves it or replaces the account. Please do not change the account's email, password or recovery details in the meantime, as that can make access impossible to restore.

Please make sure you have written to the correct support address, help@genshinaccount.com, from the same email you used to place the order, and that your message includes the order number. Without those two things we cannot locate an order. Our replies are sent within 24 hours, so please also check your spam and trash folders for anything undelivered.

Rest assured, we strive to make every customer satisfied. If you are not happy with the outcome, email us and we will arrange a replacement account of similar value from our shop.

GenshinAccount Support

5぀星のうち5の評䟡

Trustworthy

I was a little worried because I didn't get any notification after 10 hours but I got the account a few hours later, and it's a very good account honestly, rich in resources. And the characters I've got beside Xiao are good as well

2025幎12月31日
5぀星のうち5の評䟡

Account issue

My overall experience with this game account website was very positive. The account details were clearly described and fully matched what I received, with no discrepancies. The transaction process was smooth, and delivery was very fast. Customer service also responded promptly and helped resolve any questions quickly.

The account quality has been stable, with no login issues or unusual activity. For players who want to save time and jump straight into the game, this is definitely a convenient option.

Overall, it was a satisfying purchase experience, and I would consider using this service again in the future.

2025幎12月30日
5぀星のうち1の評䟡

Scam

Already used mail and account inexistent

2025幎12月31日
Genshin Account ロゎ

Genshin Account からの回答

Hello Am, thank you for your review. Every account is checked before it is delivered. Login and email verification steps are a normal part of taking over an account, and when one cannot be completed, our support team resolves it or replaces the account. Please do not change the account's email, password or recovery details in the meantime, as that can make access impossible to restore.

Please make sure you have written to the correct support address, help@genshinaccount.com, from the same email you used to place the order, and that your message includes the order number. Without those two things we cannot locate an order. Our replies are sent within 24 hours, so please also check your spam and trash folders for anything undelivered.

Rest assured, we strive to make every customer satisfied. If you are not happy with the outcome, email us and we will arrange a replacement account of similar value from our shop.

GenshinAccount Support

5぀星のうち1の評䟡

I bought the 2$ account and I didn’t


I bought the 2$ account and I didn’t even get the transfer code what a scam

2025幎12月31日
Genshin Account ロゎ

Genshin Account からの回答

Hello Lachlan, thank you for your review. Orders are delivered to the email address entered at checkout, most within minutes and all within 24 hours of payment confirmation. The delivery email comes from a different address than your order confirmation, so it is sometimes filtered into spam or promotions. Your order page shows the status: Fulfilled means the account has been sent, Unfulfilled means it is still in the queue.

Please make sure you have written to the correct support address, help@genshinaccount.com, from the same email you used to place the order, and that your message includes the order number. Without those two things we cannot locate an order. Our replies are sent within 24 hours, so please also check your spam and trash folders for anything undelivered.

Rest assured, we strive to make every customer satisfied. If you are not happy with the outcome, email us and we will arrange a replacement account of similar value from our shop.

GenshinAccount Support

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プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

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よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

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