I had experienced an issue in which I didn’t receive the information to my account. The keysender containing the information was blank. I was then emailed by the support team in regards to the order.... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Im here to say im highly satisfied by the help I was able to receive from genshin impact regarding my troubles with an account. Thank you for helping me with fixing my issue and I hope to continue doi... もっと見る
give this purchase a rating of 1/5 because there was false information about the account I bought. The description was not accurate. I do not recommend this website. When I send an email with a simp... もっと見る
企業が回答しました
To start with I had a bad experience with Genshin Account, as I purchased a Pokémon TCGP account that I could t access. Upon getting in touch with costumer service, I got an email from the owner him... もっと見る
ネガティブなレビューの 2%に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I had experienced an issue in which I…
I had experienced an issue in which I didn’t receive the information to my account. The keysender containing the information was blank. I was then emailed by the support team in regards to the order. They expressed that they were sorry for the inconvenience and have given me the choice of a full refund or another account. Overall, great customer service, I hope the account is amazing!
Mauvika Account
Account came as expected. Didn’t have the account I ordered for a dual 5 star (Mauvika & Lauma), but instead compensated with a C1 Mauvika with Citlali.
Got the Help I needed!
Im here to say im highly satisfied by the help I was able to receive from genshin impact regarding my troubles with an account. Thank you for helping me with fixing my issue and I hope to continue doing business with you!
Highly positive resolution
I am pleased to update my rating to 5 stars following a very professional and successful resolution to my case.
After some initial communication hurdles, the management reached out personally to ensure everything was made right. I truly appreciate the cordial and dedicated manner in which they handled the situation. I am very satisfied with the final outcome and the commitment shown to customer satisfaction.
It is rare to see this level of personal attention, and I now feel confident in recommending their services to the community.
Matter successfully resolved.
I’ve bought from them multiple times…
I’ve enjoyed using this website for a few years now and though there can be some hiccups, they tend to always try to make it right, would use again if the need arose.
give this purchase a rating of 1/5…
give this purchase a rating of 1/5 because there was false information about the account I bought. The description was not accurate.
I do not recommend this website. When I send an email with a simple question, they reply within one minute, but when I contact them to report that the product is not as described, they suddenly stop responding.
This behavior is unacceptable. In my opinion, this is dishonest. Do not buy from this site. I strongly advise against it.

Genshin Account からの回答
TrustPilot
I bought an account 5 days ago
I bought an account 5 days ago, it was delivered within the said time yet the details sent were incorrect. So, I obviously sent an email for help and for correct details to which, after 3 seperate emails, on seperate days i did not get a single response to. I will change the review if i get a response but i doubt i will. I spent 20 euros for something i didn't even receive.

Genshin Account からの回答
They give you what you ask for
i got everything that was promised
i got everything that was promised, and even got the pass, i have it for like 20 days, thanks genshin account!
I have bought from here multiple times
I have bought from here multiple times. i bought a acc with chisa and kumokori and it says acc not registerd i emailed them and they still havent gotten back and the acc wast $19.
Waited 2 days for my item, no reply
I have used this website a view times and they have all been usually really good, however a recent purchase of mine from 2 days ago is yet to be delivered to me still. I've reached out on the website and in emails to support about the order and had no reply.
I guess unless something is instant you might have a hard time getting a product.
Great service fast delivery!
Purchased a bunch of accounts
Purchased a bunch of accounts, one of the accounts was just a blank account entirely. Sent email, sent a message on discord, multiple attempts to contact the provider. They don't allow bad reviews on the website as the reviews have to be approved. Used to be legit, think they are going the scam route now.

Genshin Account からの回答
Bought multiple accounts in Etheria…
Bought multiple accounts in Etheria restart, after few days all of them got banned and I've tried to contact them for a refund but there was no response at all and they have never tried to compensate. I wouldn't recommend them at all, stay away!! their customer service does not exist and ignore any emails.
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