レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち4の評䟡

Their communication with client isint the best. I ordered a wuwa account off of them, the person sending me the account gave me the @gmail.com part but like nothing else. The passwords were there ye... もっず芋る

5぀星のうち5の評䟡

To start with I had a bad experience with Genshin Account, as I purchased a Pokémon TCGP account that I could t access. Upon getting in touch with costumer service, I got an email from the owner him... もっず芋る

5぀星のうち3の評䟡

I’ve been purchasing from this website for a while, I like it. However i feel like you should post and let others know when things get sold out, although you gave me a really good deal by offering mor... もっず芋る

5぀星のうち5の評䟡

I was a little worried because I didn't get any notification after 10 hours but I got the account a few hours later, and it's a very good account honestly, rich in resources. And the characters I've g... もっず芋る

3.6

たあたあ

TrustScore 5段階評䟡の3.5

1001件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 60に回答しおいたす

通垞1カ月以䞊経っおから回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.6

すべおのレビュヌ

(1,001)

過去12か月のレビュヌ数: 392ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

thought I was buying from the right


thought I was buying from the right store it turns out I was terribly wrong
They gave me account with an active players and not responding to emails until they respond to one of my emails that are not related to the issue dont recommend this store

2025幎10月27日
Genshin Account ロゎ

Genshin Account からの回答

Hello Leon, thank you for your review. All support is handled by email and every message sent to the correct address receives a reply within 24 hours. Messages sent through other channels, to other addresses, or without an order number cannot be matched to an order and may not be answered.

Please make sure you have written to the correct support address, help@genshinaccount.com, from the same email you used to place the order, and that your message includes the order number. Without those two things we cannot locate an order. Our replies are sent within 24 hours, so please also check your spam and trash folders for anything undelivered.

Rest assured, we strive to make every customer satisfied. If you are not happy with the outcome, email us and we will arrange a replacement account of similar value from our shop.

GenshinAccount Support

5぀星のうち1の評䟡

horrible account and service

I was told that the account I wanted was out of sale after I bought it? This was something they could have put on their website which left me with no choice but to pick a different unwanted account since I couldn’t get a refund. The account has an extremely high adventure rank with horribly weak characters so its completely unplayable. Not only did I not get what I want, but I got something else that was even worse. They also took forever to respond which I somewhat understand but is still really irritating.

2025幎11月10日
自発的なレビュヌ
Genshin Account ロゎ

Genshin Account からの回答

Hello Nevada, thank you for your review. Each listing states the server, platform and contents of the account, and an account that does not match the listing that was ordered is corrected or replaced. Please note that reviews are sometimes posted on a different product page than the one that was actually ordered, which is why we can only work from the order number.

Please make sure you have written to the correct support address, help@genshinaccount.com, from the same email you used to place the order, and that your message includes the order number. Without those two things we cannot locate an order. Our replies are sent within 24 hours, so please also check your spam and trash folders for anything undelivered.

Rest assured, we strive to make every customer satisfied. If you are not happy with the outcome, email us and we will arrange a replacement account of similar value from our shop.

GenshinAccount Support

5぀星のうち1の評䟡

THEY GAVE ME THE WRONG ACCOUNT AND


THEY GAVE ME THE WRONG ACCOUNT AND SUPPORT NEVER CONTACTED ME

2025幎10月12日
Genshin Account ロゎ

Genshin Account からの回答

Hello kalel, thank you for your review. Each listing states the server, platform and contents of the account, and an account that does not match the listing that was ordered is corrected or replaced. Please note that reviews are sometimes posted on a different product page than the one that was actually ordered, which is why we can only work from the order number.

Please make sure you have written to the correct support address, help@genshinaccount.com, from the same email you used to place the order, and that your message includes the order number. Without those two things we cannot locate an order. Our replies are sent within 24 hours, so please also check your spam and trash folders for anything undelivered.

Rest assured, we strive to make every customer satisfied. If you are not happy with the outcome, email us and we will arrange a replacement account of similar value from our shop.

GenshinAccount Support

5぀星のうち1の評䟡

For first time here I have been scamed


For first time here I have been scamed and nobody answer on chat or mail, what changed in this web? You are not serious anymore? They don’t even answer Money lost

2025幎10月31日
Genshin Account ロゎ

Genshin Account からの回答

Hello Oscar, thank you for your review. All support is handled by email and every message sent to the correct address receives a reply within 24 hours. Messages sent through other channels, to other addresses, or without an order number cannot be matched to an order and may not be answered.

Please make sure you have written to the correct support address, help@genshinaccount.com, from the same email you used to place the order, and that your message includes the order number. Without those two things we cannot locate an order. Our replies are sent within 24 hours, so please also check your spam and trash folders for anything undelivered.

Rest assured, we strive to make every customer satisfied. If you are not happy with the outcome, email us and we will arrange a replacement account of similar value from our shop.

GenshinAccount Support

5぀星のうち5の評䟡

89/70

If I could rate this 89 out of 70, I would—because that’s exactly how much this account exceeds expectations. Flawless, ready, and utterly satisfying. Honestly, it feels like someone’s been taking care of it just for me.

2025幎10月28日

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レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

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