A girl named unique had great customer service, always smilling and wants to talk and greet you. Always willing to help and go the extra mile. What I need right now! Beautiful girl x(Birmingham resor... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå 容ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ã確èªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
ãã©ããããŒã ã®å¥å šæ§ãç¶æãããããåœç€Ÿã®ãã©ãããã©ãŒã äžã®ãã¹ãŠã®ã¬ãã¥ãŒã¯ã確èªæžã¿ãåŠãã«ãããããã幎äžç¡äŒã§çšŒåããèªåãœãããŠã§ã¢ã«ãã£ãŠå¯©æ»ãããŠããŸãããã®ãã¯ãããžãŒã¯ãæ¬åœã®çµéšã«åºã¥ããŠããªãã¬ãã¥ãŒãªã©ãã¬ã€ãã©ã€ã³ã«éåããã³ã³ãã³ããç¹å®ããåé€ããããèšèšãããŠããŸãããã ãããã¹ãŠãæ€ç¥ã§ããããã§ã¯ãããŸããã®ã§ããæ°ã¥ãã®ç¹ãããããŸããããã©ãããç¥ãããã ããã詳现ã¯ãã¡ã
ã¬ãã¥ã¢ãŒã®ã³ã¡ã³ããèŠãŠã¿ãŸããã
Upon joining I won a little but since then itâs been dead spins and hardly no scatters and payouts very small, if the scatters do come in you get nothing for the first 6 spins then little for the last... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
New customer was nearly 120 down but i was lucky enough to get my final 40 deposit back by going enough is enough. 60 quid not 2 scatters on big bass nevermind 3. Had better wins on 50 free spins as... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
Deposited £30 won £380+ was not allowed to withdraw it, because i had an active bonus, literally had to play the entire £380 to even attempt to withdraw it and lost it all. They was 1 person i... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
äŒæ¥æ å ±
Genting Casino ã«ã€ããŠ
åœè©²äŒæ¥ã«ããèšè¿°
Premium Online Casino Experience at Genting Casino
Genting Casino Online brings a premium online casino experience to players. Enjoy live roulette and blackjack tables, thousands of slots, mobile play and selected promotions, all supported by the trusted Genting brand.
Join NowSee our latest offers and promotions
ð Discover Genting Casino offers, including welcome bonuses, free spins and selected campaigns for eligible players.
Play Now
Play Genting Live and Live Casino Games
Step into the Genting Live service and enjoy live-streamed roulette from Genting venues such as Resorts World Birmingham, Palm Beach and Manchester. This part of the Genting experience brings real-time casino action online, giving players easy access to live tables with the polished feel and atmosphere the brand is known for.
Play Live CasinoPlay Slots, Jackpot Games and New Monthly Releases
Choose from over 7,000 online slots at Genting Casino, including exciting progressive jackpot games with the chance to win big. With new titles added regularly each month, the collection features everything from classic favourites to the latest releases, offering a wide variety of themes, features, and jackpot opportunities to enjoy.
Play Slots OnlinePlay Safer at Genting Casino
Genting Casino promotes a safer way to play with tools and support designed to help customers stay in control. Safer Play sits at the heart of a balanced casino experience, encouraging players to set limits, take breaks and keep gambling fun and within their means.
Learn MorePay & Withdraw Safely
åœè©²äŒæ¥ã«ããèšè¿°
- Trusted Payments and Fast Withdrawals
- Genting Casino supports trusted payment options to provide smooth and reliable deposits and withdrawals. Transactions are processed through secure methods, allowing players to manage their account with confidence as part of a safe and well-supported online casino experience
Play Genting Casino on the App
Your Casino, Ready on Mobile
é£çµ¡å
See our latest offers and promotions
éèŠãªãç¥ãã
3.0
ãŸããŸã
4629件ã®ã¬ãã¥ãŒ
顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããŸã
ãã®äŒæ¥ã¯ãããžãã£ãããã¬ãã£ãããåããã顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããŸãã
Trustpilot ã§ã¯ãæ¬ç©ã®äººéã«ããã³ã³ãã³ãã«éãã眮ããŠããŸãããã ãããã®äŒæ¥ã¯è¿ä¿¡åçš¿ã®äœæã«åœ¹ç«ã€ AI æ¯æŽããŒã«ã«ãã¢ã¯ã»ã¹ããããšãã§ããŸãã
ãã®äŒæ¥ã®Trustpilot å©çšæ¹æ³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
Genting Casino ããã®åç
Hi Hampson,
Weâre sorry to hear youâve been having trouble logging in.
Weâve checked your account and can confirm that there are currently no restrictions preventing you from accessing it. The password reset option should allow you to regain access, and you are given two options to reset your password â via your registered email address or phone number.
If one option isnât working, please try the alternative method. If youâre still unable to log in, please contact our Live Chat or email (contact@gentingcasino.com), support team so we can assist you further.
The Genting Casino Team
Excellent site
2026幎8æ30æ¥
Genting Casino ããã®åç
Hi june, thanks for the kind words â glad to hear youâre enjoying the site.
The GentingCasino Team
Genting Casino ããã®åç
Hi razwan nawaz,
Happy to hear that youâre pleased with the site. We really appreciate your review.
The GentingCasino Team
Site runs pretty smoothly
Site runs pretty smoothly, personally not had any decent wins.. wether itâs bad luck or not Iâm unsure. Not personally a huge fan of the site but I will praise the variety of games and smoothness.
2025幎9æ13æ¥
Genting Casino ããã®åç
Hey Megan,
Thank you for taking the time to share your feedback. Weâre pleased to hear that youâve found the site running smoothly and that you appreciate the variety of games available.
Weâre sorry that you havenât had the wins you were hoping for. Slot outcomes are determined by independently tested Random Number Generators (RNG), with every spin being independent, so results can naturally vary and unfortunately there is no guarantee of a win. Sometimes it simply comes down to luck.
We appreciate your honest feedback and are glad there are still aspects of the site you enjoy.
The Genting Casino Team
WOW REALLY
WOW I play several on line casino slots and I am afraid Genting has to be one of the worst.
We all know how difficult it is to get a bonus but I've never experienced anything so poor. Some bonuses paid absolutely NOTHING yep NOTHING then a few paid under £10. We can't win all the time we all know that but this site is absolutely terrible. Was lucky enough to get a £120 win one night but then it took over 12hrs to get paid plenty of other sites like MrQ and happytiger who seem to have more bonuses and better wins. I've closed my account with Genting as far better sites as I said.
2026幎9æ4æ¥
èªçºçãªã¬ãã¥ãŒ
Genting Casino ããã®åç
Hey Ian,
Weâre sorry to hear that your experience was disappointing, and we understand that a run of low or unsuccessful results can be frustrating.
Slot outcomes are determined by the gamesâ independently tested Random Number Generators (RNG), meaning each spin is independent and results cannot be guaranteed or influenced by the casino. Unfortunately, bonuses and free spins can also result in no winnings, just as they can produce larger wins.
Regarding your £120 win, weâre sorry that the withdrawal took longer than expected. Withdrawals can sometimes require additional processing and checks, although we always aim to process them as quickly as possible.
We respect your decision to close your account and appreciate you taking the time to share your feedback. We wish you all the best.
The Genting Casino Team
Everything I had won was lost becauseâŠ
Everything I had won was lost because of the £5 bonus and they wouldn't let me withdraw it, the rules are ridiculous.
2026幎9æ3æ¥
Genting Casino ããã®åç
Hey David,
Weâre sorry to hear youâre unhappy with the outcome. We understand it can be frustrating to see winnings removed when a bonus is involved.
In this case, the winnings you refer to were generated from the bonus funds. Bonus funds themselves cannot be withdrawn as cash; the applicable wagering requirements must first be completed before any eligible winnings can become withdrawable.
From our records, your real-money balance had reached £0, after which the remaining bonus balance was used for play. Although this resulted in winnings being generated, the required wagering conditions had not been completed. The bonus was then cancelled, which also meant that the associated bonus winnings were removed.
We appreciate that bonus terms can sometimes be confusing, but they are displayed with the promotion and apply to the bonus and any winnings generated from it.
The Genting Casino Team
Genting Casino ããã®åç
Hi penwnd,
Glad to hear our customer service made a good impression.
The GentingCasino Team
No wins and withdrawals with thisâŠ
No wins and withdrawals with this casino and they badger me for a review. Well here it is.
Your glasgow in person casino has terrible service. You play blackjack wrong. Dealer should be taking 2 cards before the game starts not one.
Your slots dont pay out.
You spam me all the time and I get no wins in return.
Response to their response: "bullshit"
I tried to check and it wont let me check historical records,
please do tell me how much i have had withdrawn
2026幎8æ28æ¥
Genting Casino ããã®åç
Hey Fraser,
Weâre sorry to hear that youâve been disappointed with your experience and that you feel you have not received the service you expected.
Weâve reviewed your account and we can confirm that your overall account activity indicates that your total withdrawal amounts exceed your deposits. However, your experience and expectations may differ, and we take your feedback seriously.
As for the promotional communications, weâre sorry if these have felt excessive. Your feedback regarding the frequency of these communications is appreciated.
Finally, please note that our retail casino locations operate separately from our online casino. For concerns specifically relating to our Glasgow retail casino, we recommend contacting them through their official Trustpilot page so the appropriate team can assist you. Their official page: https://www.trustpilot.com/review/www.gentingcasinos.co.uk
The Genting Casino Team
Won money but very slow withdrawalâŠ
Won money but very slow withdrawal havenât received it yet and the chat system is all AI and hard to use. Still no update with my money despite being over 24 hours.
2026幎9æ3æ¥
èªçºçãªã¬ãã¥ãŒ
Genting Casino ããã®åç
Hi Elliott,
Weâre sorry to hear that your withdrawal is taking longer than expected and that you found the chat experience difficult.
Please note that although our chat initially uses AI assistance, you can finish the automated conversation and request to be connected with a member of our support team. You can also contact us directly by email (contact@gentingcasino.com), where you can speak with our team without using the chatbot. Weâre also available via Facebook, Instagram and X.
Weâd be happy to check the status of your withdrawal for you. Please reply to this review with your username or the email address registered to your account, so we can locate your account and investigate this for you.
The Genting Casino Team
Easy to navigate round the app
2026幎9æ2æ¥
Genting Casino ããã®åç
Hi Teri,
Glad to hear the app feels easy to use â that makes a big difference.
The GentingCasino Team
Genting Casino ããã®åç
Hi Robert,
Weâre sorry to hear that you feel this way about your experience with our site. We understand that losing streaks can be frustrating, especially when it feels like youâre not getting the results you expect.
Our games use certified Random Number Generators (RNGs), which determine the outcome of each individual spin independently and cannot be influenced or adjusted based on previous results. As with any game of chance, wins and losses are unpredictable, and there is no guarantee of a winning outcome.
We appreciate your feedback and hope your future experience is more positive.
The Genting Casino Team
Genting Casino ããã®åç
Hi Miss Birdi,
Glad to hear you're enjoying the big wins and speedy withdrawals. Thanks for the kind words.
The GentingCasino Team
Very friendly and gelpful
2026幎8æ24æ¥
Genting Casino ããã®åç
Hi Katie,
Thanks for the kind words â lovely to hear you found us friendly and helpful.
The GentingCasino Team
This cadino is sister site to play ojoâŠ
This cadino is sister site to play ojo they both are total scammeres stay away from these scammeres I write this revew just to let oeople know and don't get scammered by these scammeres they are so gready they will robbe all your money and they don't care . Casino like these scammeres play ojo and genting casino they sane under different name but they operate by same scammer they shoul not alwed to operate in uk beacouse they are a SCAM
2026幎8æ31æ¥
èªçºçãªã¬ãã¥ãŒ
Genting Casino ããã®åç
Hey Hidayat,
Weâre sorry to hear that youâve had such a negative experience and appreciate you taking the time to share your concerns. We understand that losing money while playing can be frustrating, and we take comments regarding game fairness very seriously.
Our games use independently tested Random Number Generators (RNGs), designed to provide fair and random outcomes. We would never want a player to feel that games are being manipulated or that their experience is anything other than fair.
The Genting Casino Team
Genting Casino ããã®åç
Hey Marvin,
Thank you for the 3-star review! ð Weâre glad youâre enjoying our free spins and game selection.
Weâd love to make your experience even betterâwhat could we do to turn those 3 stars into 5? âââââ Your feedback means a lot to us!
The Genting Casino Team
Fantastic site
Fantastic site, Iâve played a lot on this site and won a lot! Iâve played a lot of other sites but this is the site and specifically big circus! Pays out a lot, well it certainly has for me ð
2026幎7æ2æ¥
Genting Casino ããã®åç
Hi MC,
Really nice to hear Big Circus has been treating you well and that you've had some solid wins. Cheers for sharing your experience.
The GentingCasino Team
Genting Casino ããã®åç
Hi khakha_ak, weâre glad to hear youâre enjoying the casino. The GentingCasino Team
Brilliant site
2026幎8æ23æ¥
Genting Casino ããã®åç
Hi Bernard,
Thanks for the kind words â glad you think the site is brilliant.
The GentingCasino Team
Donât play spent 750 on and didnât evenâŠ
Donât play spent 750 on and didnât even win over 10 pound
2026幎8æ22æ¥
Genting Casino ããã®åç
Hey Andrea,
Weâre sorry to hear that you had such a disappointing experience and understand how frustrating it must have been to spend £750 without achieving the results you hoped for.
Our games use RNG technology, meaning each spin is random and independent. Losing streaks and low-value wins can occur due to chance, and a specific level of winnings cannot be guaranteed from any individual session. RNGs and games are also subject to testing requirements to ensure they meet the applicable standards for randomness and fairness.
We appreciate you sharing your feedback and understand that the results you experienced were frustrating.
The Genting Casino Team
All ways fun to play
2026幎8æ29æ¥
Genting Casino ããã®åç
Hi Mr Royston Tyler, glad to hear you're having fun playing with us. Best, The GentingCasino Team
Trustpilot ãšã¯ã¹ããªãšã³ã¹
Trsutpilot ã®ã¬ãã¥ãŒã¯èª°ã§ãæžãããšãã§ããŸããã¬ãã¥ãŒãæžãã人ã«ã¯èªåã®æžããã¬ãã¥ãŒããã€ã§ãç·šéãããåé€ãããããæš©éãããããããã®ã¬ãã¥ãŒã¯ã¢ã«ãŠã³ããã¢ã¯ãã£ãã§ããéã衚瀺ãããŸãã
ãã©ãããã©ãŒã ä¿è·ã®ãããå°éããŒã ãšé«åºŠãªãã¯ãããžãŒãé§äœ¿ããŠããŸããåœã¬ãã¥ãŒãšã®éãã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
Trustpilot ã«ãããã¬ãã¥ãŒ ããã»ã¹ã®è©³çŽ°ã«ã€ããŠã¯ãã¡ããã芧ãã ããã
ããã¬ãã¥ãŒãæžãããã®8ã€ã®ãã³ããã芧ãã ããã
確èªãè¡ãããšã§ãTrustpilot ã«æçš¿ãããã¬ãã¥ãŒã [LINK-BEGIN-PEOPLE]å®åšã®äººç©[LINK-END-PEOPLE] ã«ãã£ãŠæžããããã®ã§ããããšã®ä¿èšŒã«ã€ãªãããŸãã
ã¬ãã¥ãŒã«å¯ŸããŠã€ã³ã»ã³ãã£ããæäŸããããéžæçã«ã¬ãã¥ãŒãäŸé Œãããããããšã¯ãTrustScore ã«ãã€ã¢ã¹ãçãå¯èœæ§ããããŸãããã㯠åœç€Ÿã®ã¬ã€ãã©ã€ã³ã«åããŸãã