Excellent service. Slightly longer delay than the pre order date. When contacted customer service were quick and efficient in getting back to me with an update. Received sunglasses and really happy wi... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I am wary of buying online but the reviews of Genuine Style were so good that I took the risk. I found their service to be as superb as the reviews had said. Kind people to talk to on the phone, my... もっと見る
Excellent service from a UK based company. Called Genuine Style to ask a few questions regarding Smith ski helmets and goggles, lady on the phone was extremely helpful. Placed my order online and arri... もっと見る
I had a delayed order with Genuine Style, but what really stood out was not the issue itself, it was how it was handled. Delays can happen, especially when suppliers are involved. What matter... もっと見る
企業情報
Genuine Style について
当該企業による記述
Genuine Style has over a decade of experience in the sunglasses industry and has worked hard to ensure we get the most premium shades for our customers.
We made it our mission to create a place where fashion-lovers could find authentic, luxury designer sunglasses under one roof.
The company has grown in popularity both nationally and globally, resulting in us expanding our our team, offering international shipping, and increasing our offering to include hundreds of high-end designer sunglasses.
We understand our customers and want to make it as easy as possible to match them to their perfect pair of sunglasses. To help with this, we have added a useful try-on feature to our website, offer fast and free delivery next day for UK orders before 2pm, and provide quick and secure payments.
連絡先
384 Linthorpe Road, TS5 6HA, Middlesbrough, 英国
- customerservice@genuinestyle.com
- genuinestyle.com
4.8
優良
730件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Really great experience
Really great experience, Arrived promptly (within 2 days) perfectly in time for my ski trip which was a life saver. The product was correct and of good quality, including the packaging. I will most definitely be purchasing my ski gear from here from now on. Thank you guys!
2026年3月23日
The sunglasses were exactly as…
The sunglasses were exactly as described, it was the price I was looking at paying for them. They turned up in the timescale they said they would so had no waiting around for the delivery which was brilliant. Highly recommend buying from them.
2026年3月24日
Quick delivery and happy with purchase
Super speedy delivery and sunglasses as expected. Great.
2026年3月24日
Excellent service from a UK based…
Excellent service from a UK based company. Called Genuine Style to ask a few questions regarding Smith ski helmets and goggles, lady on the phone was extremely helpful. Placed my order online and arrived next day. Helmet and goggles were well packaged and as described in mint original packaging. Offering free returns too if required. 5* service and goods.
2026年3月26日
自発的なレビュー
Bit of a delay in delivery,but kept…
Bit of a delay in delivery,but kept informed and updated throughout,which is all you could of asked for,and items delivered were spot on what I wanted.
Thanks.
2026年3月23日
I am really happy with the service I…
I am really happy with the service I have received from Genuine I ordered something I really want it came quickly am I am really happy with the product I will definitely use Genuine again
2026年3月18日
Didnt know it had received my item,only…
Didnt know it had received my item,only to email them to find it had been delivered, sent me a picture of it underneath the builders bucket who had previously done work at the house and had left apile of rubbish for the waste removal men to take by the time I knew it had been put under the bucket it was to late the rubbish had already been taken. Emailed them again had no response.
2026年3月11日
Genuine Style からの回答
Hi Stephen,
Apologies that your follow up email was missed. Obviously we didn't deliver this ourselves so are unaware as to whether it was underneath the bucket pictured, but we would be very happy to raise the issue with Royal Mail for you, as is the process for any item GPS tracked as delivered.
You absolutely should have had a further response and we will look into why this was missed, and we will ask Royal Mail to investigate.
Kind regards, Genuine Style
Could not fault anything
Could not fault anything. I ordered and I received, what's not to love
2026年3月16日
Millie was extremely helpful and helped…
Millie was extremely helpful and helped me navigate my way through an exchange and new order very quickly.
2026年3月9日
Fast response and fast shipping Good…
Fast response and fast shipping Good price. The sunglasses are great quality.
2026年3月16日
Good product at a good price with very…
Good product at a good price with very quick delivery. Would buy from again.
2026年3月16日
Sunglasses
Their ability to correspond is brillant. From the moment of making my purchase I was kept up to date with regard to delivery and time of arrival. This is something that I appreciate so much . Many thanks and my intention is to use your company again.
2026年3月6日
Good experience!
Bought few pairs of sunglasses and I did always had a good experience!
Recommended!
2026年3月12日
The glasses were delayed however once I…
The glasses were delayed however once I called the office they sorted everything out very quickly. I will definitely use them again. Customer service very good and the glasses are excellent.
2026年3月11日
Excellent Service
Customer service was great. Phoned up and had a chat with a real person who was extremely professional and helpful.
2026年3月10日
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