Get Tools Direct レビュー 

My last transaction was a warranty claim with some minor complications.The problem was solved and I am more than happy with the result and especially grateful to Bradley who is a credit to the place!

Brendan was extremely helpful and very knowledgeable salesman

Make sure you ask for Matty!

We have shopped with Get Tools Direct for quite a few years now. Whilst have always been looked after, we have recently had Matty serve us on a couple of our most recent transactions and he went above and beyond. Thanks for all your help mate, If get tools tools stock it they'll always be our number one tool supplier.

Excellent communication. A lady called me to let me know that my item the day it was being shipped.

Friendly & efficient service & amazingly fast delivery. Very pleased.

I'm really surprised and very happy. Since the my process was started I've received informations per SMS and including calls.

Thanks!

Love this tool (Metabo 18V 60Nm Drill/Screwdriver with Quick-change Chuck). Would like to complement the tool with the Quick-change attachments. Have got the Angle attachment (which works great) but am finding it hard to get hold of the Off-Set attachment. It would be an excellent tool with all the additions.

I ordered a part
You sent it as soon as you got it
You call out of the blue to let me know there would be a delay
I received the part about 2 weeks later
In all I waited less the a month.
The item was not urgent so very happy with the service

I was sent the wrong product. I sent it back to you and then was told I would receive the level I ordered in less than 2 weeks as you didn't have the level I ordered in stock to begin with. After 2 weeks I still hadn't receive my level so I contacted you again only to be told it will still be another month. My order was placed on the 2/9/20 and I still haven't received it.

Good stuff guys!
Looked at the product that I wanted, description was on the dot, the delivery was on time, product had no defects, simply put—— great experience.

There was a delay on the shipping time, but hard to manage in these times

Very pleased with the service, delivery and price of the items I purchased. Would highly recommend this business. The nails I bought were difficult to obtain and extremely expensive, but not at Get tools direct!!!

After several years, numerous job sites and loaning tools when required the old GearWrench combination wrench set had 4 items missing.
As I was an existing customer on the Get Tools Direct web site, I searched the site finding only full sets not individual items. I then went to the Gear Wrench web site and located the individual part numbers for the missing items. I sent the description and part numbers to Get Tools Direct via a quote request on their web site.
Liam from Get Tools Direct got back to me with pricing. The items were ordered. I paid credit card over the phone. The goods were shipped to my house. The 4 empty pockets in the tool pouch are now full again. Function has been restored.

Best price available for 2 pack of Milwaukee batteries

I ordered two Festool systainers on 26 August. They arrive 17 days later, both systainers were damaged. I notified GTD on the 11 September (the same day they were delivered) that the systainers were damaged and sent them photos . It is now 13 October (33 days later) and GTD have done nothing.

What sort of company thinks it OK to ship damaged goods then not reply to a dissatisfied customers email? If I owned GTD, I would be embarrassed that my company shipped damaged goods and do my best to resolve the issue. However, GTD choose to do nothing.

Ordered a great White tool cabinet combo and was certainly not disappointed. Very good quality tool cabinet and would recommend to anyone and would recommend Get Tools Direct who not only had fabulous service, but great price and communication

Easy online process, quick and thorough communication

A company that offers insurance to make sure you receive your order is not good. Defeats the purpose of ordering on line! Did Not receive my order and was told that because I opted out of insurance and gave permission to leave order if no one home was out of their hands. I never received a tracking number as per their confirmation email order, never ever had a problem with many parcels delivered before without insurance!