Get Tools Direct ロゎ
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Get Tools Direct レビュヌ 

89
•
TrustScore 5段階評䟡の1.5

1.7

工具店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Be careful with this company. I ordered an item, they said I didn't put a number for my house of the address but delivered it anyway to another address. I still haven't had a refund due to them say... もっず芋る

5぀星のうち5の評䟡

while a very busy shop, all staff welcome you in & rest assure, all were doing there best to come serve you. informative, highly recommended advise. purchased what i was looking for, from a very young... もっず芋る

5぀星のうち1の評䟡

I ordered two Festool systainers on 26 August. They arrive 17 days later, both systainers were damaged. I notified GTD on the 11 September (the same day they were delivered) that the systainers were... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Poor communication and poor service. Brought the wrong tool spoken to customer service we received email explaining how to send it back - sent tool back three months ago still waiting for a reply... もっず芋る

䌁業情報

  1. 工具店
  2. ・
  3. 家具店
  4. 金物店
  5. 建蚭機械販売業者
  6. 䟿利屋
  7. 保管斜蚭

さたざたな倖郚゜ヌスから提䟛された情報

We have been supplying and repairing tools for all sectors of the trade on the Sunshine Coast for over 20 years. With an experienced team of staff that have had years of experience in store and between them decades of knowledge. Our main focus is on Customer Service, Supplying Quality Tools at the best prices. We are distributors of all the major brands of Hand, Cordless Tools, Power Tools, Pneumatic Tools and Welding Equipment. Brands such as Makita, Hitachi, Milwaukee, Festool, Aeg, Dewalt, Metabo, Bosch, Panasonic, Maktec, Stanley, Sidchrome, Irwin, K C Tools, Bessy, Stabila, Lufkin, Cooper, Cigweld, Shinnano and many more.

連絡先

1.7

ひどい

TrustScore 5段階評䟡の1.5

89件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

1.7

すべおのレビュヌ

(89)

過去12か月のレビュヌ数: 0件

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Really good experience

Really good experience, easy. Good prices, delivery was good. I would buy from you again.
Cheers

2020幎10月12日
自発的なレビュヌ
Get Tools Direct ロゎ

Get Tools Direct からの回答

Thank you Steve! We appreciate your feedback! We look forward to seeing you back soon!

5぀星のうち5の評䟡

I was impressed with your service and


I was impressed with your service and how quick u have it out to me. Not many business move products quickly. And it’s good to see u have very good service to your clients.

2020幎10月12日
自発的なレビュヌ
Get Tools Direct ロゎ

Get Tools Direct からの回答

Wow Stephen thanks for the great review! This is exactly what we strive for and are stoked to hear it, we very much look forward to seeing you back soon!

5぀星のうち5の評䟡

First purchase from Get Tools Direct

First purchase from Get Tools Direct. Great experience, I don't buy lots of tools these days but when I do, it's fantastic to deal with a company as focussed as this.

2020幎10月12日
自発的なレビュヌ
Get Tools Direct ロゎ

Get Tools Direct からの回答

Thanks for the awesome feedback, Gavin! We are really pleased to hear about your experience and we hope that when you require tools again, we can help you out!

5぀星のうち1の評䟡

Will NEVER buy from this place ever


Will NEVER buy from this place ever again.

2020幎10月12日
自発的なレビュヌ
Get Tools Direct ロゎ

Get Tools Direct からの回答

Hi Michael

I am really sorry to hear that you won't be returning as a customer and very disappointed that we haven't been able to provide you the great service that we strive to offer! Please flick an email through to jenna@gettoolsdirect.com.au and let us know what went wrong so we can look in to this, thank you.

5぀星のうち5の評䟡

I couldn't fine my favorite tools kit


I couldn't find my favorite tools kit in whole victoria. It was out of stick but get tools did really great. And I bought it during the Covid time. My purchase delivered on time and it was really a good experience for me.

2020幎10月12日
自発的なレビュヌ
Get Tools Direct ロゎ

Get Tools Direct からの回答

This is awesome to hear, Moein! I'm really happy we could help you out and get your order to you quickly, despite all the craziness! :)

5぀星のうち2の評䟡

I ordered because i seen on the website


I ordered because i seen on the website "fast delivery". It took 4 weeks to get delivered to Brisbane, and even that was only after I called twice for updates.

2020幎10月12日
自発的なレビュヌ
Get Tools Direct ロゎ

Get Tools Direct からの回答

Hi Jamie

I am sorry to see that you haven't had the best experience, we have really struggled throughout COVID with delivery times and keeping up with updates. Our usual standard is to call our customers along the way to let them know of further delay's. We appreciate the feedback so we can use this to improve, thank you.

5぀星のうち5の評䟡

Awesome communication

Awesome communication. Didn't have the kit in stock but managed to assemble the same tools for me anyway. Great tool shop

2020幎10月12日
自発的なレビュヌ
Get Tools Direct ロゎ

Get Tools Direct からの回答

Thanks for the awesome review, Nick! :-)

5぀星のうち2の評䟡

SHOCKING

Tools themselves where as per the description.

Massive lack of communication. Tools where ordered 2-3 months ago and have only received them today. Not acceptable. Don’t care how cheap the tools where I shall not be using this company again.

I’ve been ordering many many things during covid abs for the most part everything was a few days late if late at all. This is beyond a joke and then to not receive an email back when I asked what was happening just tops it all off really.

2020幎10月12日
自発的なレビュヌ
Get Tools Direct ロゎ

Get Tools Direct からの回答

Hi Kris, this is definitely not how we like to operate. I am sorry your experience hasn't been great, we make an effort to keep our customer's informed and make sure we get back to our customer's as soon as possible so I would to look into this further, if you could email us at jenna@gettoolsdirect.com.au so we can find out more information. Thank you.

5぀星のうち5の評䟡

Correct items arrived in good


Correct items arrived in good condition. Delivery time was horrendous (due to COVID) but the process was smooth and I had no trouble. Thank you.

2020幎10月12日
自発的なレビュヌ
Get Tools Direct ロゎ

Get Tools Direct からの回答

Hi Mahmoud, thank you for your honesty and more so your understanding during these unprecedented times, it really means a lot though even though there were some major delays due to covid, you have still been fair with your feedback. Very much appreciated and we hope to have the pleasure of dealing with you again soon!

5぀星のうち5の評䟡

Andrews Happy Friday

My Aldi drill packed it in on thursday and I urgently needed a functioning cordless drill. So I had had enough of dodgy ones and decided to invest in a milwaukee combo.The best deal I saw locally was at total tools nambour and they had the combo available. However I thought I would give the local boys at Maroochydore a go. Matt was great I must say. Even though you weren't offering the same combo he matched it. As I am in a wheelchair I asked my wife to pick it up for me on Friday and she was looked after very well. Thanks Matt and Get Tools. Andrew Perren

2020幎10月11日
自発的なレビュヌ
Get Tools Direct ロゎ

Get Tools Direct からの回答

What an awesome review, thank you Andrew! We are so stoked that we could help you out with this one and Matt will be over the moon to hear this! We hope to have you as a life long customer Andrew!

5぀星のうち5の評䟡

Fantastic and friendly service and


Fantastic and friendly service and great rates. After a number of wrong turns with repairs to my mower resulting in $500 wasted with people who didnt know what they were doing the guys at Get Tools Direct picked up, fixed and returned my zero turn mower promptly and effectively.
They are my go to now!

Thanks guys!

Jan (Cooroibah)

2020幎10月7日
自発的なレビュヌ
Get Tools Direct ロゎ

Get Tools Direct からの回答

Hi Jan, we are really glad to hear that after all your trouble we could help you out efficiently! We do have a Husqvarna specialist in store so I will be sure to pass on this praise, and we look forward to seeing you back soon!

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