Ggmgastro レビュー 

assistenza zero, continua presa in giro
Ho acquistato delle vetrine bibite. In una abbiamo riscontrato subito un difetto alla consegna, difetto che abbiamo fotografato e fatto video e mandati all'azienda. Da febbraio 2026 ci dicono ogni quindici giorni la stessa cosa: MANDATE FOTO E VIDEO. Una presa in giro. Ci hanno affidato un numero
Case Number: 05792845 ma a cosa serve? siamo a luglio! Serietà zero. Tutto ok sino a quando non nasce un problema, troppo facile
Case Number: 05506866
Customer Reference Number:
Invoice Number: 102936246
Item: GKS908N-B

Not a trustworthy or serious business. Poor customer service, slow response times, inaccurate shipping times posted. An item with 4-7 days delivery time takes a month to arrive, and was still shipped even after cancelling the order. The item that arrives is of low quality and has obviously been returned by someone else. Full of broken glass shards and crumbs from the previous user... like they didn't even bother to check it first. The other purchase we have made from here was a commercial refridgerator - our technicians have warned us that equipment from GGM is of the lowest possible quality and is unlikely to last more than a year.

We will not deal with them again and advise other businesses to steer clear.

Efter lang leveringstid modtog vi 1 ud af 3 varer. Vi har betalt for hele ordren. Skriftlig dialog fungerer ikke, så vi har forsøgt pr telefon, hvor man betjenes af en svensktalende kundeservice der kunne lyde som ai svar. GGM påstår at have rykket leveringsfirma UPS, idet de påstår at varer er leveret. Vi har ikke set noget dokumentation på levering og har stadig ikke modtaget 2/3 af vores ordre. Elendig service.

Vårt firma kjøpte en isbitmaskin som det ble feil på. Dialog har vært lang, med stor treghet i oppfølging og et responssystem i mail som gjør at man ikke legger dialog i tråd/sammenheng, og til slutt mister «tråden». Lite hjelp å få, og vi overlates i stor grad til oss selv med tekniske undersøkelser/forsøk. Bestilling av deler i primo februar-26 er enda ikke på plass, og maskin har vært ute av drift i et halvt år. Kundesenter lover å sjekke/følge opp når man ringer, ingen tilbakemeldinger kommer. Oppleves som arroganse, kundeopplevelse blir svært dårlig. Selv innsendt formell klage besvares ikke. Delelager i Tyskland, håpløst lang leveringstid. Oppleves som om de kutter enhver tanke om kunde så snart salg er gjennomført. Anbefales ikke å bruke herfra.

Kjøpte en manuell juicepresse fra denne butikken. Da den endelig ankom, flere uker etter forventet levering, viser det seg at den er elendig kvalitet.

- Håndtaket kan bare skrus delvis inn, da de innvendige gjengene er så dårlig / skitten at det ikke er mulig å skru det helt inn, også etter rengjøring.

- Nederste settskrue er kun delvis skrudd inn, men gjengene er så ødelagt at den ikke kan skrus verken inn eller ut. Samtlige bolter på selve mekanismen har flere millimeter slark, men er ikke mulig å stramme opp.

- Det medfølger ingen dokumentasjon på hvor den er produsert, eller med hvilke materialer, men det er åpenbart at det rustfrie stålet overhodet ikke holder den kvalitet som kreves for bruk i matlaging.

Det blir spennende å se hvordan det går når jeg nå har krevd å få heve kjøpet.

Styr unna! Her får man bedre kvalitet på temu!

Delivery date postponed multiple times. Latest delivery is currently 6 weeks and they took my money right away for approx. 4 weeks ago and before they actually was able to ship my item. I finally got my stuff today. I wrote many emails to them but newer got any answers. Finally then i asked for my money back i suddenly got emails that the product was on it's way,

Dårlig kvalitet på varene. Har kjøpt frityr, softismaskin, 2 kjølebenker, 1 frysebenk, donut maskin og diverse annet. Kjølebenker holder ikke rett temperatur, i tillegg har den ene sluttet å virke etter et år. Frysebenken har sluttet å virke etter 1 år og 14 dager, null hjelp fra leverandør. Frityr har også slutter å virke. Sofis og donut maskin er kjørt på søppel for de også fungerte ikke som de skulle. Ekstremt lav kvalitet, advarsel!!!

*Honest Review*
Absolute Joke of a company!!

Order goods online over a month ago and still have not received them and no updates whatsoever.

They are cheap for a reason.

Tatt 4 måneder frem og tilbake med en sjokoladefontene som jeg kjøpte. Den funket ikke fra start. Har enda ikke fått pengene tilbake eller blitt møtt med en løsning. 5 uker siden sist jeg fikk en mail. Purret opp igjen og igjen. Dårlig service.

Vi kjøpte en oppvaskmaskin til restauranten våren 2025. Etter bare noen få måneder (oktober) ble den ødelagt. Siden oktober har jeg gjentatte ganger kontaktet deres kundeservice. De ba meg finne reparatør og betale selv, og selv etter reparasjon ble den ødelagt igjen. Til slutt skulle de hente maskinen via transport i mars, men ingen har dukket opp. Jeg har fulgt alle instruksjoner. Nå ønsker jeg refusjon, ikke bare reparasjon, da dette har pågått i nesten 5 måneder uten løsning.

Jeg anbefaler ikke andre å kjøpe fra GGM Gastro. Jeg er svært misfornøyd med denne opplevelsen, som har kostet meg mye tid, energi og penger.

Nöjd med produkterna och kundservicen.

I gave 1 star only because I cannot give less!!! GGM Gastro is the worst company I’ve dealt with in years.
They are so bad at customer service once you have paid for your products!! They tell you it's in stock and ready for delivery in days, and it ends up being months of waiting and endless calls where nobody is saying or doing anything!! It is appalling how they are dealing with their customers!! Stay away from this company!!! Spend your money somewhere else!!

GGM Gastro is the worst company I’ve dealt with in years. They publish false product specifications on their website, lure you into buying, and then refuse to take any responsibility when you receive something that doesn’t match the description.

I bought based on the specs they listed. When I found out the information was wrong and incomplete, I gave them every chance to make it right: return for a full refund, partial refund, or even store credit. They refused all of it. Instead, their “customer service” blamed me for trusting their own website!

This is misleading advertising and, in my opinion, a fraudulent business practice. They know how to be transparent—they have other products where they clearly list both gross and net specifications—but they deliberately left it out in my case.

If you value your money, time, and sanity, do not buy from GGM Gastro. They sell on wrong product specs, hide critical information, and their customer support is unhelpful, dismissive, and downright insulting.

I order in September 2025 a 1300€ coffeemaker...after receiving it .....it stop working after 3 weeks...
I call/send emails to costumer service..the send me you tube videos how to repair it by myself..., didn't work..they send more videos after waiting for a response from them for weeks....after 30 e mails and 10 calls..they finally agree to take it back for repair.THAT NEEDS ANOTHER 2 WEEKS. After FURTHER 2 weeks they told me it is repaired and on the way back to me it needs 2-4 business days...that was on the 17 th of December ...now it is the 10th of January and I still don't haven't received the machine:-(((...NEVER AGAIN ..BUYING AT THIS COMPANY AGAIN!!!!

I gave 1 star only because I cannot give less!!! GGM Gastro is the worst company I’ve dealt with in years.
They are so bad at customer service once you have paid for your products!! They tell you it's in stock and ready for delivery in days, and it ends up being months of waiting and endless calls where nobody is saying or doing anything!! It is appalling how they are dealing with their customers!! Stay away from this company!!! Spend your money somewhere else!!

Ordered the package on November 28th and was only told after I had paid that the product wasn’t in stock. It has now been three weeks with no update, very disappointing as I was hoping to order a fun Christmas gift. Would not recommend using GGM Gastro, or Shop.

Good value, fast efficient and prepaid VAT (VOEC) all went without hitch.

But their "discounts" are total nonsense. Items are never sold at full price and the listed price continues to increase regardless of how big the discount is!

GGM Gastro is the worst company I’ve dealt with in years. They publish false product specifications on their website, lure you into buying, and then refuse to take any responsibility when you receive something that doesn’t match the description.

I bought based on the specs they listed. When I found out the information was wrong and incomplete, I gave them every chance to make it right: return for a full refund, partial refund, or even store credit. They refused all of it. Instead, their “customer service” blamed me for trusting their own website!

This is misleading advertising and, in my opinion, a fraudulent business practice. They know how to be transparent—they have other products where they clearly list both gross and net specifications—but they deliberately left it out in my case.

If you value your money, time, and sanity, do not buy from GGM Gastro. They sell on wrong product specs, hide critical information, and their customer support is unhelpful, dismissive, and downright insulting.

Veldig fornøyd! Produktet ble sendt fra Tyskland og kom kjapt! God kundeservice også. :)