I purchased what I thought was physical gift cards but in error purchased e-gift cards . Sent email asking to exchange but no reply received . Phoned customer services very difficult call as rep app... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Good price when discount, convenient to use. Still, something hope to improve, beside the GBP 1 process fee newly added this year, the limit price of a card is too low (Not even able to make up a G... もっと見る
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Terrible service. Was issued an ecard instead of a gift card as ordered. Still waiting after approximately two weeks for either a refund or the correct card issued. Card was for an 94 year old la... もっと見る
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Relatively straightforward process to purchase gift cards (I tend to buy One4all, which I then add to my Apple Wallet so that I can spend them in store). Follow the purchase procedures, receive your “... もっと見る
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企業情報
当該企業による記述
At Gift Card Store, our mission is to make gifting great. Whether you're gifting a loved one on a special occasion, treating a friend with a surprise gift or even saying 'thank you' to a colleague, we offer a wide range of physical and eGift cards to suit every age, interest and occasion. Choose one of our multi-store gift cards and let them browse a range of stores to spend it in, or pick a branded gift card or eGift so they can treat themselves to some of their favourite products. The choice is yours!
連絡先
アイルランド
- giftcardstore.co.uk
3.1
まあまあ
278件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easy to order
Easy to order. Provides purchasing choices. Perfect gift for younger people who can then choose what they went to buy. Ideal for an older person who doesn’t know what gift to buy and does not want to spend the season trawling through the busy shops.
2024年12月18日
Gift Card Store からの回答
Hello,
Thank you for taking the time to leave a review.
We are really happy to hear of your positive experience with us.
Kind regards
Gift Card Store Team
Did not receive them
2024年12月25日
Gift Card Store からの回答
Hello Bernadette,
Thank you for taking time to leave a review and very sorry to hear that your vouchers haven't arrived.
We have taken a look at the account and can see this is on the way to you, however due to the busy Christmas period it can take just a little longer.
We would expect you to receive your card no later than 5 to 7 working days from purchase date.
If you haven't received your card by this point, please do get in touch directly on phone number 0344 381 5065 and we will happily look into it further for you.
Kind regards
Gift Card Store Team
Be aware no cashback from Topcashback
So far alright with The gift card store but there is always pending cash back from topcashback because of the pending from Gift card store even I did everything right. I have waited more than 4 months already...
2024年9月1日
Gift Card Store からの回答
Hello DD,
Thank you for taking the time to leave a review.
In this case you would need to speak to Topcashback for further information regarding cash back.
Kind regards
Gift Card Store Team
I still not yet received my gift card
I still not yet received my gift card , hope someone can follow up
2024年12月8日
Gift Card Store からの回答
Hello Mei,
Thank you for taking the time to leave a review and very sorry to hear your gift card hasn't arrived.
Please could you contact our support team directly so this can be raised and an investigation performed.
You can get hold of our team via email on info@giftcardstore.co.uk or via phone on number 0344 381 5065
Very sorry for any inconvenience.
Kind regards
Gift Card Store Team
Difficult to load the evouchers
Difficult to load the evouchers. Customer service didn’t want to know. Kept sending me to another site. Would never buy from here again!
2024年12月17日
Gift Card Store からの回答
Hello Marian,
Thank you for taking the time to leave a review and very sorry for the issue that you have had.
Unfortunately, as the gift cards are sent from the respective company and not Gift Card Store - this is the reason you're asked to contact them directly.
We assure you if we could resolve, it would be done in a heartbeat.
Again very sorry for the inconvenience.
Kind regards
Gift Card Store Team
Gift Card Store からの回答
Hello Tessa,
Thank you for taking the time to leave a review.
We are really happy to hear of your positive experience with us.
Kind regards
Gift Card Store Team
Decent discount on One4All gift ecards
Decent discount on One4All gift ecards. No issues with purchase.
2024年12月20日
Gift Card Store からの回答
Hello Paul,
Thank you for taking the time to leave a review.
We are really happy to hear of your positive experience with us.
Kind regards
Gift Card Store Team
Ordered a £50 voucher a week ago and…
Ordered a £50 voucher a week ago and still haven’t received the gift card. No response either from the email I sent requesting tracking details. Very disappointed.
2024年12月22日
Gift Card Store からの回答
Hello Deborah,
Thank you for taking the time to leave a review and very sorry to hear you have still not received your voucher.
We have taken a look at the account and can see this is on the way to you, however due to the busy Christmas period it can take just a little longer.
We would expect you to receive your card no later than 5 to 7 working days from purchase date.
If you haven't received your card by this point, please do get in touch directly on phone number 0344 381 5065 and we will happily look into it further for you.
Kind regards
Gift Card Store Team
Terrible orders a week ago promised 3…
Terrible orders a week ago promised 3 delivery not arrived 8 days later.
2024年12月15日
Gift Card Store からの回答
Hello Gary,
Thank you for taking the time to leave a review and very sorry to hear you have still not received your voucher.
We have taken a look at the account and can see this is on the way to you, however due to the busy Christmas period it can take just a little longer.
We would expect you to receive your card no later than 5 to 7 working days from purchase date.
If you haven't received your card by this point, please do get in touch directly on phone number 0344 381 5065 and we will happily look into it further for you.
Kind regards
Gift Card Store Team
DONT TRUST
We purchased a £100 gift voucher. The offer stated (and I have a screen shot) special bonus of £12 offered on all purchases. The offer was not fulfilled in the reduction of cost taken or in the Gift voucher itself. I phoned and was assured it would be rectified in 48hrs. 3 days later an email arrived, states on your next order, we will give you a discount code as a gesture of goodwill, decided to try place another order of £25 to insert the said discount code and guess what, no place to insert during checkout. I believe false advertising to gain sales is illegal
*** STILL WAITING 02/03/2025***
Ref the reply below 🤔 STILL WAITING 19/3/25
2024年12月13日
Gift Card Store からの回答
Hello Jacqueline,
Thank you for taking the time to leave a review and very sorry to hear of the issues you have had.
We can see an active case for you already, so we have asked the team to get back in touch with you directly today with guidance on how to use your discount.
Kind regards
bYond Card Team
Gift Card Store からの回答
Hello,
Thank you for taking the time to leave a review.
We are really happy to hear of the positive experience you had with us.
Kind regards
Gift Card Store Team
The Gift Cards for a range of stores.
The Gift Cards can be used in a range of stores which makes them more flexible than buying for a specific store. The gift cards were delivered in plenty of time for Christmas and so will make brilliant presents. Thank you.
2024年12月18日
Gift Card Store からの回答
Hello Lee,
Thank you for taking the time to leave a review.
We are really happy to hear of your positive experience with us. Have a lovely Christmas!
Kind regards
Gift Card Store Team
Gift Card Store からの回答
Hello,
Thank you for taking the time to leave a review.
We are really happy to hear of your positive experience with us (and that you were able to snag the 12% extra benefit).
Kind regards
Gift Card Store Team
I ordered it a week ago and it still…
I ordered it a week ago and it still hasn’t arrived.
2024年12月12日
Gift Card Store からの回答
Hello,
Thank you for taking the time to leave a review and very sorry to hear you have still not received your voucher.
We have taken a look at the account and can see this is on the way to you, however due to the busy Christmas period it can take just a little longer.
We would expect you to receive your card no later than 5 to 7 working days from purchase date.
If you haven't received your card by this point, please do get in touch directly on phone number 0344 381 5065 and we will happily look into it further for you.
Kind regards
Gift Card Store Team
Gift Card Store からの回答
Hello Debs,
Thank you for taking the time to leave a review.
We are really happy to hear of the great experience you have had with us.
Kind regards
Gift Card Store Team
Waste of time
Was hesitant based on mixed reviews but thought i would give them a chance. Order on Saturday a digital one4all card. Nothing sent by Sunday so emailed. Monday replied back with details requested. Was told the order was not processed correctly, so we will need to issue a refund. 2 days later a refund has been provided, but complete waste of time. Not sure how orders cannot be processed incorrectly and why they take orders and payments if they cannot be processed.
2024年12月14日
自発的なレビュー
Gift Card Store からの回答
Hello Vijay,
Thank you for taking the time to leave a review and very sorry to hear of the issues you have had.
We'll request more information via Trust Pilot so we can have a look into this further for you.
Kind regards
Gift Card Store Team
Digital gift card in 3-5 days!
Ordered a digital one for all gift card. FAQ said delivered in minutes. Nothing arrived so I called customer services to be told it will take 3-5 days?! Asked why this wasn't mentioned on the website to be told they don't know why.
Email states: All eGift orders are processed almost immediately, once your method of payment has been approved.
Asked for a refund but this was refused. Will never use again.
2024年12月18日
自発的なレビュー
Gift Card Store からの回答
Hello,
Thank you for taking the time to leave a review and sorry to hear of the issues you have had.
E-gifts are usually dispatched no longer than 24 hours, so we're going to request more information via Trust Pilot so we can investigate.
Kind regards
Gift Card Store Team
Excellent gift for the 'hard to buy for'
Ordering was easy - extra money added to the card is brilliant.
Gift card arrived a few days later with a lovely Christmas theme and our private message was printed on the accompanying letter.
Wasn't to keen on the free Christmas card I could have send it in though.
Apart from that excellent service - have used before and will definitely use again
2024年12月6日
Gift Card Store からの回答
Hello Ineke,
Thank you for taking the time to leave a review.
We are really happy to hear you are enjoying our service and will pass forward the feedback regarding the card.
Kind regards
Gift Card Store Team
quick service great value
2024年12月17日
Gift Card Store からの回答
Hello Mrs Lee,
Thank you for taking the time to leave a review.
We are really happy to hear you are enjoying our service.
Kind regards
Gift Card Store Team
Excellent service couldn’t fault it
2024年12月17日
Gift Card Store からの回答
Hello Mr Metcalf,
Thank you for taking the time to leave a review.
We are over the moon to hear you are happy with we our service.
Kind regards
Gift Card Store Team
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