レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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3.1
8件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Absolutely shocking, placed my order to then be told it’s not available so why still show as available on your website is beyond me very disappointed and would not recommend at all.
Kazeeno からの回答
Rebecca, we're sorry this was your experience. We understand how frustrating it is to place an order only to discover the item isn't actually available. Your feedback highlights where we need to do better, and we appreciate you taking the time to let us know.
Waited for a week with no dispatch info, chased to find out estimated dispatch to be told system shows it as delivered. They also cannot send a replacement out as none in stock. Despite no stock, the item is still listed on the website for people to order.
No tracking provided or dispatch email sent….something doesn’t add up!
Kazeeno からの回答
We are really disappointed to read this review - we did contact you as soon as we found out you hadn’t received your order and explained that the system was showing as delivered our end. We have confirmed we will take this up with our delivery company and have offered you a replacement or a refund to rectify the issue so we hope this will be satisfactory but are very sorry you feel the service level was bad despite our efforts to rectify the problem.
We really hope we can rectify the issue for you and look forward to your response to our email.
Amazing customer service answered any questions I have had very quickly and very friendly with responses
Kazeeno からの回答
Тhanks for the lovely feedback, Ali. Fast, friendly support is exactly the kind of experience we want every customer to have, so it's wonderful to hear we delivered. We appreciate you sharing this.
Brilliant customer service, helpful team keen to find a solution.
Definitely recommend it!
Kazeeno からの回答
Thank you for your lovely review Laszlo ☺️
We hope to see you again soon 🤩
GiGi Home Interiors
POORLY PACKAGED.
ONE BULB HOLDER A DIFFERENT COLOUR TO THE REST BUT USABLE.
THE DARK BLUE METAL SHADE SHOWWN / ON THE DESCRIPTION IS ACTUALLY BLACK BUT USING IT
DESPATCHED QUICKLY
Kazeeno からの回答
Thank you for your review Steve - it's really important to us to ensure we know where we need to improve!
We are sorry we weren't able to meet your expectations on this occasion but would love to discuss this in more detail with you so we can see if we can make it right.
Please feel free to contact us on hello@gigihomeinteriors.co.uk or alternatively visit our website www.gigihomeinteriors.co.uk and use the chat box where we will do what we can to resolve your issues.
Delighted with everything! Thank you. I will be a returning customer!
Kazeeno からの回答
Thank you so much for your lovely review :) We are thrilled you were delighted with your experience with us!
Hope to see you again soon at www.gigihomeinteriors.co.uk
We ordered some oshion garden furniture and it arrived quickly and was easy to put together.
Kazeeno からの回答
Thank you for your review Lorna, we are so glad you are happy with your purchase!
Keep your eyes peeled on our ‘new in’ section of the website to see upcoming matching items for the garden 🤍 www.gigihomeinteriors.co.uk
Fantastic service from beginning to end, item received quickly.
Kazeeno からの回答
Thank you so much for taking the time to review Eniola 🤍 we hope to see you again at www.gigihomeinteriors.co.uk 🤍
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