girotti.com レビュー 1,214

The shoes arrived and were too small . I asked to return them and have a refund . They informed me they do not refund . I could have a credit voucher or another style in a bigger size . As the shoes were for my daughter’s wedding and cost over £200 I asked again for a refund . They refused . I asked if I could have a pair made which they advertise that they will do if the shoes don’t fit . They wouldn’t do this . Please don’t order from this company . Their company address is a hairdressers in Milan .

If it were possible, I wouldn’t give this company even one star. This is a complete scam. Do not buy anything from them. The shoes are absolute garbage and a total waste of money. They are not handmade and not italyan brand. Very poor quality!

These shoes are so cheaply made and so uncomfortable to be anything close to Italian leather!!! And so expensive. Such a sad rip off.

Shoe color wasn't what I expected from online website but the shoes are gorgeous and fit very good

Very good. No experience.

Originality. Comfort.

Excellent service and a great pair of shoes. My third pair from Girotti.

I loved it ♥️. I will buy another pair again for sure.
I’m the cool woman going to work with the most charming shoes ever 😃

This company is a SCAM, its not proper leather and all from China. Wish I had read the reviews before ordering.

Amazing quality, could not be happier 🙏🏻

I have ordered boots on the 20th of November, hasn’t received them yet .they keep sending me tracking numbers of unreliable shipping companies. I believe it’s a scam. And surely I would never recommend them to anyone.
After reading reviews here it seems that refund is unlikely to happen. So sorry that I ordered from them

I received my order a few days ago, and the shoes are too big. My usual size is a US 10, but these feel much larger, so I’m not sure if they run true to size. Also, the quality isn't as good as shown in the photos. I asked to return them and get a refund, but no one responded.

Terrible Website. I ordered my shoes on 19 November and until today they were not delivered and they said it can be delivered next year.
On their Website they said the delivery It's done in 5 to 10 days. It's almost a month and they have no delivery date. A big cam!!! Don't order if you value your money and time.

Their customer service had no Information. They Just said that could offer a discount Code, like i would love to order from them Again after this terrible service.

GIROTTI is a fraud
They do not answer and requests concerning a return

The shoes are made of plastic not leather

They are not Italian made

Lots of design options and the work product is lovely. My friends and family are raving!

I really liked the Girotti models. But when I received the shoes, I was completely disappointed. They were very stiff, narrow, and had paint defects. We really hope to get our money back. They say it's difficult.

I ordered my first pair of shoes and was quite pleased overall. The quality seemed decent and the material looked fine. The only downside was the sizing — they were a little too big, and a half-size smaller would have been better.
Because of that positive first experience, I decided to order another pair, but unfortunately it was very disappointing. The craftsmanship was noticeably worse: there was visible glue in several spots, and in some areas there wasn’t enough glue at all, causing the sole to separate slightly from the upper part. I ordered a size down from my first pair (but in a wider width), yet this pair still felt tighter than the original, which didn’t make sense.
Overall, the inconsistency in quality and sizing is frustrating, and I don’t think I will be purchasing from this brand again. Also, keep in mind that you have to pay duty fees on top of the product price, which makes it even less worth it in my opinion.