Scam company. Ordered in January. Still waiting on refund. Emails that they were shipping… emails that since such a long delay they would process a partial refund. After 3 months no partial refund no... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The shade red suede shown on the website is lighter compared to the actual shade in person. I preferred a darker red anyway so this pleased me. The shoe is very soft leather, I cannot tell if it is ge... もっと見る
Well the shoes were beautiful got lots of complements and they are also very comfortable The delivery time was longer than I expected nonetheless they turned up in time for the event.
My shoes are nice, beautiful and comfortable, exactly match with its photos on the website. The only problem was delivery time. It took almost one month to get my order. Hopefully it gets improved in... もっと見る
企業情報
当該企業による記述
Discover the world’s greatest selection of handmade and fully personalized shoes and bags for women and men! Make your own shoes with our 3D Shoe Creator or customize the designer pieces in our vast collection! Enjoy a bespoke shoe experience at extremely affor...
連絡先
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Improve communication regarding the…
Improve communication regarding the time and order is made and the completion of the order. I read reviews that the company was a scam, that made me nervous when I didn't receive my purchases by the date promised. However, I'm satisfied with my boots and shoes.
The order process was easy. The fit and quality is great.
The process and quality of the product were very good.
The shoes are well made
The shoes are well made, attractive and delivery was as predicted (delayed only due to postal strike). I was surprised at a COD charge for duties though).
The quality of the shoes are awesome
The quality of the shoes are awesome. Beautifully made and strong, good quality.
Superb shoes.
The shoes I have purchased are superb, real eye catchers. I have, so far, purchased four pairs in total with a further pair ordered. My only issue is that following the initial purchase of one pair of LEATHER soled shoes I ordered two more pairs assuming, incorrectly, that they too would be ALL leather soles. Unfortunately not, they have a rubber insert in the sole, they look great but it means that I cannot dance in them. Very disappointing and I hope that the pair I await delivery of have leather soles I wish for.
Adorable Maroon Patent Leather!
I finally have my “ruby red slippers” like Dorothy! I wear a 13 and the 13.5 fits perfect. The color is delicious and I have the personalized monogram. I’m a new fan!
Great quality shoes and well made
Great quality shoes and well made , love that I am able to personalise and order shoes to my specific taste . 2nd pair I have bought and recommend Girotti to friends and family
Unfair and Non-Transparent Return Policy
The company’s policy is not legally fair to customers. There is no option for a return or refund if the product you ordered doesn’t fit you properly — they only offer an exchange for another item.
This important information is not clearly stated on their website, which makes the shopping experience misleading.
Please be cautious before ordering. Not trustworthy.
Great style and quality.
I ordered a US size 11 initially but it was too closely fitted so Ihad to exchange it. The exchange process was so easy and hassle free!
Cizme su vrhunske ,model izgled sve je…
Cizme su vrhunske ,model izgled sve je vrh.
Tacni precizni u isporuci.
Sve pohvale na profesionalnosti.
Excellent Quality Shoes
The shoes are first class high quality and very unique. It will take a bit to get however, its well worth the wait. Very nice packaging and arrived safe and sound. If I have to make a comment that might be a little negative, do not spend the money for priority shipping. It really does not buy you anything in terms of fast shipping. It would be a waste of your good money.
Great shoes!!
I would give zero stars if I could
I would give zero stars if I could. These shoes are not leather — I’m not even sure what material they’re made of, but the quality is extremely poor. Do not waste your money.
I was initially impressed by the website and positive reviews, so I decided to give them a try. I wear a size 11.5 and am tall, so I thought it would be great to order shoes that could be customized. I ended up purchasing nine pairs, spending $2,613.90, and every single pair was disappointing in quality.
When I tried to return them, this was the response I received:
,Hello Mimi,
Thank you for getting in touch with us!
Since our shoes are made-to-order, we can only offer refunds in cases of visible manufacturing defects after our Warranty team reviews the case. If you are experiencing sizing issues, we would be happy to offer a free size exchange. This information is available on our website
If there are any defects on the shoes, please forward us pictures, otherwise, we can only offer a size exchange.
Best regards,
Girotti Team
I tried reselling them to my sister who lives in Africa for $50, and she said, “, No, I know what real leather looks like — this is definitely not leather. They look terrible. I can tell these weren’t made in Italy; they’re clearly made somewhere in China. It’s a total scam. I should’ve known something was off when I realized no one had heard of this store — if it were legitimate, it would be popular for offering so many options. The reviews are fake. Stay away — I’m warning you!”
PHENOMENAL WORK 👏🏻👏🏻👏🏻
Phenomenal work! And a big “THANK YOU TEAM GIROTTI” for expediting my order so soon. Hereto. The communication with your team was delightful. My beautiful shoes will be used in performance on the world stages.
Respectfully yours,
Award-winning International Concert Cellist,
Steve Kramer 🇺🇸
Total Scam — Fake Shoes and Awful Quality
These are the most inferior shoes I’ve ever seen in my life — and I grew up in a place where fake products are everywhere. What I received was absolute rubbish: hard, loose, and reeking of paint and plastic. They took over 4 weeks to arrive, and the quality is so bad they’re going straight in the bin.
I’m genuinely upset because I saw the reviews before buying them and they were not that bad (4 out of 5 stars) but now I think maybe they are self generated reviews. The pictures online look great, but don’t be fooled, what you get is nothing like what’s advertised. Please don’t waste your money. This company is a scam, and you’ll regret buying from them just like I do.
Love my Girotti shoes
Love my Girotti shoes, they are so comfortable. Even on first wear.
High quality, cannot fault them.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。








