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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

HOLY moly, I really needed to clean my elderly parents shower who hadn’t scrubbed that glass in years and I thought the damage was permanent tbh. And at least need two scrubs. The glass is now INVISI... もっと見る

企業が回答しました

5つ星のうち1の評価

Faulty tube!! After two uses the nozzle pulled away from the tube. Contacted Glass Guard, no response. After doing some research this is a very common issue that Glass Guard are aware of. Wouldn't b... もっと見る

企業が回答しました

5つ星のうち5の評価

Wow! Great results with minimal effort! I’ve tried other cleaners and even with scrubbing involved with those, still did not get as clean as just squeezing on this gel. The tan grout on our 11-yr old... もっと見る

企業が回答しました

5つ星のうち5の評価

Must admit I was skeptical about this product, however, after trying numerous other products resorted to GlassGuard. To say I was agog at the results after two attempts (shower screen was opaque with... もっと見る

企業が回答しました

企業情報

  1. 洗浄剤提供業者

当該企業による記述

Glassguard stocks some of the best glass cleaning and protecting products in the world! The liquids are eco-friendly and can be used on any and all glass surfaces. You’ll notice a HUGE improvement in the look and feel of your glass and it will stay cleaner (and easier to clean) for much, much longer.


連絡先

3.9

ほぼ満足

TrustScore 5段階評価の4

242件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

通常48時間以内に回答

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5つ星のうち4の評価

Surprised and so satisfied…

I tried everything to clean the white grout in my master shower. Nothing worked. One application with glass guard and it is all white again. One tiny spot needed to be done twice, but was perfect after the second time. Highly recommend.

2025年10月27日
自発的なレビュー
GlassGuard ロゴ

GlassGuard からの回答

Hi Holly, thank you so much for sharing. We are so happy to hear your great feedback!

5つ星のうち2の評価

Not very good

Not very good. The ads show that it's super easy to wipe away you get a mould free surface, especially in the rubber of a washing machine. This is not the case, the mould stays and the glass guard just creates a greasy mess, even after leaving it for over 5 hours. Would not recommend

2025年10月29日
自発的なレビュー
GlassGuard ロゴ

GlassGuard からの回答

Hi BB, we’re sorry to hear the results weren’t what you expected. We’ve requested your information via this review so we can reach out to help with troubleshooting or our Money Back Guarantee. Alternatively, you’re welcome to contact our customer support team directly. Thank you for giving us the chance to assist!

5つ星のうち4の評価

Works surprisingly well

I was pleasantly surprised. While it didn't get 100% of the mold off, it did get like more than 80% of it. Super easy to use and I didn't even use very much, so I'll have plenty for next time. No complaints.

2025年10月25日
自発的なレビュー
GlassGuard ロゴ

GlassGuard からの回答

Hi Even, thank you for sharing your feedback - we really appreciate it, and our customer support team is always here if you need any assistance!

5つ星のうち5の評価

It worked great for me!

I normally don’t write reviews but this is honestly the best thing that I have found to remove the mold that builds up on the caulking in the shower it’s a lot easier than removing the old caulk and redoing. Great product!

2025年10月2日
自発的なレビュー
GlassGuard ロゴ

GlassGuard からの回答

Hi Rick, thank you so much for your kind feedback - we’re delighted to hear it and appreciate your support!

5つ星のうち5の評価

Works impressively

I thought our old bathroom was doomed…the tub and fiberglass surround of 40 years had lots of mold stains. I bought this even though it was a somewhat pricey gamble and was pleasantly surprised at the results. It isn’t perfect…there were a couple stubborn areas where it remained but MOST of the mold faded and was gone. It looks SO much better. A vast improvement. Thankful for a product that really does its job.

2025年10月13日
自発的なレビュー
GlassGuard ロゴ

GlassGuard からの回答

Hi MommaFow, we are so happy to hear about your experience. Thank you for taking the time to share your feedback!

5つ星のうち5の評価

It works

It works. I had to use it a couple of times but it did help with the shower mold.

2025年10月1日
自発的なレビュー
GlassGuard ロゴ

GlassGuard からの回答

Hi Jennifer, thank you for taking the time to share your feedback. Please reach out to our team if you have any questions at all - we would be delighted to help!

5つ星のうち5の評価

It delivered as promised!

This product did an amazing job. We thought we might have to redo our shower but not anymore! The black mold is gone!

2025年9月20日
自発的なレビュー
GlassGuard ロゴ

GlassGuard からの回答

Hi Rosalind, thank you very much for your lovely feedback. We are so delighted to hear that the product delivered as promised!

5つ星のうち5の評価

Worked great for me

Worked great for me. I had two black mold spots on some grout in my shower that has been there since I moved in 7 years ago. I've tried all sorts of products to remove it and this is the only one that has worked. Left it on for about 4 hours and when I wiped the product away the spots were gone. Amazing!

2025年9月12日
自発的なレビュー
GlassGuard ロゴ

GlassGuard からの回答

Hi Stacey, we love to hear this! Thank you so much for sharing your feedback.

5つ星のうち1の評価

It’s bleach that doesn’t work…

It’s a bleach product even though it’s advertised as not being one. And then even with bleach, in can’t get rid of mold or mildew in showers the way it claims.

Also, when they email asking how you’d rate the product, if you click 1 or 2 stars they link you back to their page to ‘contact us’. They only link you out here to review if you select 4 stars or higher. I had to keep clicking their email to figure that out so that I could leave an honest review.

2025年9月1日
自発的なレビュー
GlassGuard ロゴ

GlassGuard からの回答

Hi Crystal, thank you for your feedback.

Our product is made with low-potency ingredients, making it both safe to use and more environmentally friendly. For full transparency, all ingredients are clearly listed on our website.

I can see that our customer support team assisted you under our money back guarantee, and your refund was processed the same day you reached out. We’re sorry the results didn’t meet your expectations, and we’re always here if you have any further questions or concerns.

Customer satisfaction is at the heart of everything we do, and we truly appreciate you taking the time to share your experience.

Thank you once again!

5つ星のうち5の評価

Works Wonders!

The shipment came quick (approx 5 days) & works wonderfully! I left the product on some grout areas in my shower that I haven't been able to get clean no matter what I used or how hard I scrubbed. After about 4 hours of it sitting, I wiped the gel away with a damp cloth to find a good majority of the black that previously wasn't able to get rid of was gone! During the sitting process, there was a slight bleach-like smell, which is why the instructions say to have proper ventilation while using it. I now leave my shower curtain open more often (which I kept closed all the time before) so I can admire Glassguard's work on a daily basis!

2025年8月30日
自発的なレビュー
GlassGuard ロゴ

GlassGuard からの回答

Hi Lynda, thank you so much for taking the time to share your feedback on your experience. We are delighted to hear that the product worked wonders for you!

5つ星のうち5の評価

I purchased the gel to whiten my…

I purchased the gel to whiten my kitchen sink grout which had turned black. It worked like a charm in about 2 hours the black was gone!

2025年9月2日
自発的なレビュー
GlassGuard ロゴ

GlassGuard からの回答

Hi Denise, thank you very much for taking the time to share your feedback. We are delighted to hear that the product worked like a charm!

5つ星のうち1の評価

Zero stars for product and zero stars…

Edit: As you can see from Glassguards reply, the same excuses have been regurgitated. At the end of the day I carefully read the instructions on the website and the packaging, followed instructions to the tee, and am left with a ruined shower floor. I’d love to see where abouts on the website it suggests to check with the tile manufacturer before using the product! (I asked at least twice for them to direct me to this advice as it’s not very helpful after the fact!)
I also offered for the company to just compensate me for a wet seal product that I will purchase to conceal the damage from their product, I believe the total cost was less than $70 NZD, a reasonable middle ground! But I have now been ignored, in their own words, “as far as we are concerned the case is now closed”

Zero stars for product and zero stars for customer service.

I tried to resolve this issue privately but Glassguard are not willing to come to the party.

Do not trust GlassGuard’s advertising or their so-called “customer service.”

I purchased their Miracle Mould Removal Gel based on the clear claims on their website that it is safe to use on tiles. Nowhere did it state that it was only suitable for “sealed, non-porous” tiles, or that I should check with my tile manufacturer before use — yet this is the excuse they repeatedly fell back on once their product caused permanent damage to my almost brand-new bathroom.

Despite following their instructions to the letter (including a patch test and thoroughly washing the product away), the next day I was left with discoloured, ruined tiles. Their response?
• Deny any fault with the product.
• Claim I must not have removed it properly (despite evidence to the contrary).
• Repeatedly invent “warnings” about tile compatibility that are not listed anywhere on their product page.
• Insist that because they’ve “never had this complaint before,” my case must be my fault.

The most insulting part is that they positioned the damage as an “anomaly” yet refused to compensate me beyond refunding the $40 I spent on the product — leaving me to foot the bill for repairs to tiles worth thousands of dollars.

This is not just poor customer service, it is misleading advertising and a refusal to take responsibility when their product fails. Instead of standing by their guarantee of safety for tiles, they shut the case, blamed the customer, and hid behind scripted excuses.

If you value your home, avoid this company. Their products are not as safe as they claim, and their “support” is nothing more than polite stonewalling.

2025年8月29日
自発的なレビュー
GlassGuard ロゴ

GlassGuard からの回答

Hi Sophie,
Thank you for taking the time to share your feedback. Our team engaged with you directly and your feedback was carefully reviewed by our management team.
At GLASSGUARD, both product quality and customer satisfaction are very important to us. Our Miracle Mould Removal Gel is specifically formulated and tested for sealed, non-porous surfaces such as porcelain, which is outlined on our website and packaging. As tile finishes and sealants can vary by manufacturer, we recommend patch testing first and consulting the tile supplier if there is any uncertainty.
Across hundreds of thousands of units sold, we have not received reports of this nature when the product has been used as directed. As part of our commitment to customer experience, we issued a full refund in this instance. While we regret the outcome you experienced, we remain confident in the safety and effectiveness of our product.
We appreciate your feedback and are always looking for ways to improve the clarity of our guidance to customers.

5つ星のうち5の評価

Exceptional Customer Service

Exceptional customer service! Due to my shower being too old, 30+ years, the mold cleaner & glass cleaner didn't really work. I contacted Glassguard not expecting a reply, within the hour I had a reply and within the day I had a refund. I highly recommend everyone give this product a try!

2025年8月12日
自発的なレビュー
GlassGuard ロゴ

GlassGuard からの回答

Hi Terry, thank you kindly for your feedback. We are delighted to hear that you found our customer service exceptional.

5つ星のうち5の評価

Glassguard is magical!

Glassguard is magical! I had mold stains on my sink that I could not get rid of despite trying several methods. The mold remover gel was so easy--I let it sit for 5 hours and then was able to easily wipe away the gel and the mold stains in the caulk were gone! I could not believe how easy it was! I am thrilled!

2025年8月27日
自発的なレビュー
GlassGuard ロゴ

GlassGuard からの回答

Hi Andrea, thank you so much for sharing your feedback. We truly appreciate your support!

5つ星のうち5の評価

This product absolutely saved me…

This product absolutely saved my sink and counter area! I have white marble counters that always hold water and have gotten mold on them, under the caulk, and in the sink. I have tried everything! This worked in a couple of hours!!! Before this, I was considering getting new countertops because that was how bad it looked….

2025年8月21日
自発的なレビュー
GlassGuard ロゴ

GlassGuard からの回答

Hi Kelly! Thank you so much for sharing your feedback. We truly appreciate your support!

5つ星のうち5の評価

I bought this product with the hope…

I bought this product with the hope that after 2-3 cleanings it would at least take away most of the minerals on the door. To my great surprise it only took 1 use and the door was sparkling. Best product I’ve ever bought for my door

2025年8月14日
自発的なレビュー
GlassGuard ロゴ

GlassGuard からの回答

Hi Linda, thank you so much! We are so delighted to hear your feedback and truly appreciate your support.

5つ星のうち5の評価

Worked great and very easy to use

Worked great and very easy to use. I was skeptical but it performed as advertised. Very pleased with this product.

2025年7月25日
自発的なレビュー
GlassGuard ロゴ

GlassGuard からの回答

Hi Larry! We LOVE to hear this. Thank you so much for sharing your feedback.

5つ星のうち2の評価

it's no different than anything else on…

it's no different than anything else on the market.

2025年7月14日
自発的なレビュー
GlassGuard ロゴ

GlassGuard からの回答

Hi Joseph, thank you for taking the time to share your feedback. Please do not hesitate to contact our customer support team should you have any questions or concerns. We are always here to help and want to ensure you have the best experience possible with our products!

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