Glebe Mobility レビュー 

1,112
•
TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Very good company fast turnaround but delivery let it down Running late is okay but to ring and say they are 20 to 30 min away then turn up 1 hour and 40 min later is a bit of Then only one could... もっと見る

5つ星のうち5の評価

Staff at Head office very good to deal with patient and helpful Arranged a local supplier to open on a Saturday for me to test drive a few chairs as I was a bit overwhelmed by the choice Dec... もっと見る

5つ星のうち5の評価

Goodvalue. After searching for ages lfinely found your website ,lwas impressed both by the selection and your prices and after Receiving my ultra comfort wheelchair The quality is fantastic its i... もっと見る

5つ星のうち5の評価

Purchased the sturdy for my wife. I can't believe how silent it actually is. Easy to control, light enough for me to lift and place in boot of car. Looks the part too. Really happy with purchase. Orde... もっと見る

企業情報

  1. モビィティ装置提供業者
  2. ・
  3. 車いす店
  4. 寝室家具店
  5. 病院設備と備品

当該企業による記述

With more than 10 years trading Nationwide from our premises in Wiltshire (company number 08132144) Mobility South West Limited has evolved the Glebe brand constantly over time, and what first started out as a services company to hospitals and nursing homes now has evolved into a bustling e-commerce operation combining a strong range of exclusively-imported, futuristic and premium products with an old-school friendly attitude to customer service. Glebe Mobility was born out of recognition that as younger generations come to a phase in their life where they need a mobility product, they deserve to be excited about purchasing something that stands out from the crowd in all aspects of design, both in the appearance of our products, and the careful thought into how we can make them more useful and truly valuable for the money paid.

Engineer warranty on all Products

Engineer warranty

Mobility products can be complex machines (both mechanically and electrically) that become a lifeline for our customers and as such, we have developed a strong customer support service for our customers to give them the same peace of mind if anything goes wrong that they would expect from a traditional high street store.

連絡先

4.6

優良

TrustScore 5段階評価の4.5

1112件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 96%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(1,112)

過去12か月のレビュー数: 441件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

We visited the store at the garden…

We visited the store at the garden centre and the staff there were extremely helpful. They helped us take a couple of scooters to the car to see how they went into the boot of the car and allowed us to check the weight etc. We opted for the fold flat pro and so far it has performed perfectly. Delivered the next day and service excellent.

2026年9月7日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Dear Ian, thank you for your review. We are overjoyed to hear you had such a wonderful experience. We hope you are enjoying getting around on your fold flat pro.

5つ星のうち1の評価

Impossible to speak to someone

Impossible to speak to someone. Left messages, no call back.
You missed out on a sale.

2026年9月3日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Hi Isabelle, Sorry to hear you haven't been able to reach us. There is a notice on our website explaining we are having issues with our phone lines. I did give you a courtesty call to explain this. We are working hard to resolve this.

5つ星のうち4の評価

Shop sales was great and would have…

Shop sales was great and would have given 5 stars but long gap between sake and delivery ( not the ten days as advised? really had to push as person needed it urgently. Promises of phone calls never happened and was always going to ‘ the planning team’ Delivery once it happened was a good experience

2026年9月2日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Dear Fran, thank you for your review. Apologies our third party white glove service has been having some delays with deliveries. Sorry you didn't get responses in a timely manner. Glad all was well in the end.

5つ星のうち5の評価

Very quick delivery ordered Wednesday…

Very quick delivery ordered Wednesday could of had it delivered Thursday but decided to pay extra 30 for Saturday delivery was delivered on time all good chair is great quality and comfortable
thanks

2026年9月9日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Dear Nick,thank you for review. Thrilled to hear all went smoothly and you are happy with your Avon.

5つ星のうち5の評価

Super sevice fast on reply’s and my…

Super sevice fast on reply’s and my chair is amazing for the price definitely would recommend

2026年9月7日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Dear Julie, thank you for your review. Delighted to hear you had a super speedy service. Enjoy your Avon.

5つ星のうち5の評価

Service was good and delivered very…

Service was good and delivered very quickly. Set up very quickly and arrived around time they said they would. Very helpful the 2 men who delivered

2026年9月7日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Dear Louise, thank you for your review. Thrilled you had a speedy & helpful delivery.

5つ星のうち5の評価

Great product

Great product, great service, super fast delivery

2026年9月7日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Dear Darren, thank you for your review. Delighted you had a speedy delivery.

5つ星のうち5の評価

Easy to order

Easy to order, next day delivery and very pleased with purchase.

2026年9月2日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Hey Bob, thank you for youe review. Thrilled to hear all went smoothly.

5つ星のうち5の評価

The website is excellent

The website is excellent, easy to navigate and with full information about the products. The mobility scooter we puchased is perfect for my husband, sturdy and well made and so easy to fold and unfold.

2026年9月2日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Dear Anne, thank you for your revew. Delighted to hear everything went well with you order. I hope you are enjoying your Fold Flat.

5つ星のうち5の評価

Frank’s Elite

Went to look, liked what I saw, bought the Elite. Service was excellent. Spent some time adapting to the control system, which once mastered is very good. You must ensure the front wheels are not sideways, easily manipulated by A move either forward or backwards. I ordered a headrest to go with the Elite, it is my only problem as it does not work well and at an early opportunity I will be seeking a solution. The delivery was fine and the ordering system in store was excellent.

2026年8月13日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Hey Frank, thank you for your review. Delighted to hear you you had a good experience and I have passed on your kind words to Jane.

5つ星のうち5の評価

Visited Studley Grange unit staff very…

Visited Studley Grange unit staff very friendly and helpful. Went with intention of buying a certain type of wheelchair which was very well made. Advised to look at a combi walker with seat that can be easily converted into a wheelchair not having considered that type before. Bought it and well pleased well made sturdy mobility aid.

2026年8月17日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Dear Michael, thank you for your review. I have passed on your kind words to Steve. We love you are happy with your Glide rollator.

5つ星のうち5の評価

The Best and Most Reliable Company Ever.

I wish to praise and compliment “everyone”
at “GLEBE MOBILITY”. I have over the years, purchased a number of different mobility items and aids from them, and can honestly say they are by far, the best company I have ever dealt with. Whatever your situation, and whatever help you may need, in deciding what type of mobility equipment you may require, they are always happy to advise and assist you. They without a doubt, most definitely deserve a full “FIVE STAR RATING”

2026年8月27日
自発的なレビュー
Glebe Mobility ロゴ

Glebe Mobility からの回答

Dear Harry, what a lovely review. I believe you were dealing with Sam on this occasion. I have passed on your kind words. Hearing this makes us very happy indeed.

5つ星のうち4の評価

Wheelchairs User

I found your company good all around, especially in email communication; I cannot communicate any other way.
Your communication about financial issues and collecting existing projects was quick, and you answered all my questions well. My only issue was that you need two hands to get the wheelchair into the upright position, and I only have one usable hand, but I manage by leaving it upright.

The wheelchair delivery left a piece of cardboard from inside the van on the road, which I find intolerable.

2026年8月24日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Dear Geoffrey, thank you for your review. We are thrilled to hear you had great communications. I am sure that was an oversight by the driver leaving the cardboard, but thank you for drawing it to our attention.

5つ星のうち5の評価

Excellent customer service.

Excellent customer service.

A1 can't fault.

'Steve' who dealt with my enquiry and purchase was very professional with a personal touch, nothing was to much trouble. He listened with compassion and took the time with all my questions as this was my first purchase of a Electric wheelchair.
Would definitely recommend this company and Steve
a big thank you.

2026年8月20日
自発的なレビュー
Glebe Mobility ロゴ

Glebe Mobility からの回答

Dear Richard, thank you your review. We have passed on your compliments to Steve, he is delighted to hear that. This makes us very happy

5つ星のうち1の評価

Failed to be delivered despite various rescheduling attempts

Wrong info apparently given to courier meant initial scheduled Friday delivery couldn't be met - agreed rescheduling to Monday following - then suddenly rescheduled to Saturday morning - on Saturday morning got message that it couldn't be delivered - then later got message it was on a backup vehicle and would be delivered sometime Saturday -- it wasn't - by Monday morning neither sight nor sound of it so chases both Glebe and the courier - message came back "lost in depot". Cancelled the order and went to a local company. Dreadful service.

2026年8月13日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Dear Allan, thank you for your feedback. Sincerest apologies for the issues you had with your delivery. After the initial failed delivery and your next delivery being scheduled for Monday. I upgraded to a Saturday delivery free of charge as a gesture of goodwill. Unfortunately the carrier had an issue with their lorry and then it got lost in their depot. We would have shipped another one out next day, but I understand at that point you had lost confidence. Again sorry for your experience, but so glad you found somewhere else locally to purchase your chair.

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