Glebe Mobility レビュー 

Excellent customer service.

A1 can't fault.

'Steve' who dealt with my enquiry and purchase was very professional with a personal touch, nothing was to much trouble. He listened with compassion and took the time with all my questions as this was my first purchase of a Electric wheelchair.
Would definitely recommend this company and Steve
a big thank you.

Wrong info apparently given to courier meant initial scheduled Friday delivery couldn't be met - agreed rescheduling to Monday following - then suddenly rescheduled to Saturday morning - on Saturday morning got message that it couldn't be delivered - then later got message it was on a backup vehicle and would be delivered sometime Saturday -- it wasn't - by Monday morning neither sight nor sound of it so chases both Glebe and the courier - message came back "lost in depot". Cancelled the order and went to a local company. Dreadful service.

They used a knife to cut the leather to feed the controller cable through a side pocket is very poor practice and now it cant be used as a pocket, they then fixed the cable on one side without actually asking the customer if they want the controller on the left or right which was even worse. Then when queried via their customer service team about this their reply was 'that's just how it is' was frankly shocking and disappointing. The chair itself is of good quality 4 out of 5, the rest of the score is based on the company behaviour and service which is 0 out of 5

.The man who delivered the second ,correct chair, put all the instruction,charger etc underneath the chair, and I in a wheel chair cannot get them out.Total lack of thinking,and more interested in either getting home or to the next delivery. Now I have to wait until someone comes to my front door,and that could be weeks..Very pleased with Glebe with there customer service ,Thank you very much.I have not see anyone who can help me yet, I live in hope

This company really looks after you and so far their product in my case "The Sturdy" or Trusty Trudy as I call her has been exactly as described

send me wrong item

QUICK SERVICE

Arrived as promised the one small problem I had was quickly replaced by the support team . I am very pleased with the service.

Fold flat Pro scooter, unable to place order tried telephoning over 2 days and no reply when leaving voicemails. This was reported in February 2026 and Glebe replied teething problems with new telephoning system but still an issue. They did call back and said still having telephone issues. This I find unacceptable as flagged in February and now August and still a problem.

Helpful and good service

You did exactly as promised

Website easy to navigate, price very reasonable product excellent so far but only used once, she likes it, comfortable & sturdy & looks good. Kept up to date with regards delivery via txt & a phone call, the guys were nice/ helpful/ polite & delivered at the time they said, all in all, a very positive experience.

Unfortunately the wheelchair I wanted isn't in stock until October.

But I cannot fault the quick and helpful customer service. They explained and refunded very quickly.

Thank you

Everything about it. Can’t fault you service. Well done! Delighted

My second purchase from Glebe and both dealings have been excellent and simple. The delivery was good as well

Helpful staff

Fantastic service from visiting showroom at Studley Garden Centre to delivery 2 days later. Perfect. Needed polarity changing which was no trouble at all. First class service and so reasonable on price compared to others offering the same product

They care about you even after items are sold

Excellent service with no pressure sales. Very pleased thanks