Equipment was ordered in May 2026 was supposed to arrive first week in June. Delayed to last week in June. Then 2nd week in July. Then last week in July. Didn't arrive till first week in August. No ex... ãã£ãšèŠã
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Global Test Supply made it easy to find and order what I needed. I recently refurbished a 40-year old Snap-On AC Manifold Gauge set. The old gauges were cracked and leaking oil, and were calibrated fo... ãã£ãšèŠã
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Thankful I was able to get namebrand items at such a reasonable price. Quote was easy to obtain and shipping updates kept us on schedule with testing services at our laboratory. Payment processing was... ãã£ãšèŠã
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Price was first when shopped online but what more I received is professional service . I did have to wait to receive this particular item . I believe maybe more updates on where it was and estimated... ãã£ãšèŠã
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Founded in 2004, Global Test Supply is a world-class provider of instrumentation for test and measurement applications. Global Test Supply conveniently accepts orders both online and offline. Our in-house technical specialists help customers choose the most advanced equipment in the marketplace based on their needs, budget and application. Our technical sales team works hard to exceed customer expectations by providing a traditional brick and mortar sales experience on a web-based platform.
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312 Raleigh Street, Suite 9, 28412, Wilmington, ç±³åœ
- 1-888-610-7664
- sales@GlobalTestSupply.com
- globaltestsupply.com
3.9
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Global Test Supply ããã®åç
Thank you for your feedback, Rob! We look forward to working with you again.
IT TAKES TOO LONG TO CALIBRATE THEâŠ
IT TAKES TOO LONG TO CALIBRATE THE EQUIPMENTABOUT A MONTH FROM THE TIME I SEND IT UNTIL I GET IT BACK
2026幎3æ14æ¥
Global Test Supply ããã®åç
Weâre sorry to hear about your experience, Erasto. Calibration turnaround times can vary depending on the equipment and workload, but we understand how important timely service is and apologize for the delay you encountered.
Weâre always working to improve our processes and appreciate you bringing this to our attention. If thereâs anything we can assist you with, please donât hesitate to reach outâweâd be happy to help.
Order not shipped within reasonableâŠ
Order not shipped within reasonable amount of time. 2 months past promised date. Only shipped when I tried to cancel.
2026幎3æ14æ¥
Global Test Supply ããã®åç
We sincerely apologize for the delay with your order, Pamela. An unforeseen issue on the manufacturerâs side prevented us from receiving the part within the expected timeframe. We are currently reviewing this with them to ensure that lead times are met moving forward. Thank you for your patience and understanding.
Still not happy
Still not happy. Still did not receive my missing parts to my chimney sweep. Now I'm supposed to send pictures of what I got so you can see what I didn't get after I gave you a detailed inventory and an email of what I did not receive from what I was supposed to receive. Why is this my responsibility? As a customer I feel like I should have had better service. I am in the customer service industry and I never treat my customers this way. Emailed three times called twice. All they said is sent pictures. I don't understand what's sending pictures would do.. Even ask for a complete refund and I would send back the few pieces I didn't get. Still nothing
2026幎2æ14æ¥
Global Test Supply ããã®åç
Thank you for your feedback, and weâre sorry for the inconvenience caused, Vincent. Requesting photos is part of our standard process to confirm missing items, but we understand this added an extra step. A replacement kit has now been arranged at no charge to resolve the issue. If you need anything further, please feel free to contact us directly.
High Quality Caliper
Purchased this for my son who is an engineering student and had asked for a caliper for Christmas. Wanted to purchase a âlifetimeâ tool for him and after doing much research, settled upon a Mitutoyo. Global Test Supply had the best prices on Mitutoyo Calipers, and the company had excellent reviews online. I was impressed with the shipping speed as well â it arrived a couple of days after I ordered it. My son is very happy with the quality and feel of this tool. Would purchase from Global Test Supply again. Love that it is a USA company and that they carry authentic, high quality tools.
2026幎1æ14æ¥
Global Test Supply ããã®åç
Thank you so much for choosing us for such a meaningful gift. Weâre honored to be part of your sonâs journey and truly appreciate your trust in us. It means a lot to hear heâs happy with it! We look forward to working with you again in the future.
I entered a contest they had and I won.
2026幎2æ14æ¥
Global Test Supply ããã®åç
Congratulations, Troy! Enjoy your winnings.
Global Test Supply ããã®åç
Thank you for your feedback, Bruce. We determine our stocked items based on both sales trends and product availability.
If you need assistance with anything at all, please donât hesitate to reach out, weâre always happy to help.
Wishing you a wonderful day!
It the worst place to buy tools
It the worst place to buy tools , I bought in December a yellow jacket clamp amp-meter and I received one non functional in January and since I still waiting for it...I strongly not recomand..
2026幎2æ14æ¥
Global Test Supply ããã®åç
We're very sorry to hear this, Constantin. We've opened a ticket to look into this matter further, and will be in contact as soon as possible.
I purchased 4 high low thermometers andâŠ
I purchased 4 high low thermometers and 3 didn't work at all and one didn't work correctly. I have tried to get them to give me replacements or my money back and I didn't get either. Just a big run around with minimal to no responses.
2026幎2æ14æ¥
Global Test Supply ããã®åç
We apologize for the inconvenience, Brad. We looked into this and see we needed some additional information from you to understand the situation fully, and while we were doing our best to resolve it, we werenât able to get back to you as quickly as we would have liked. We really appreciate you working with us to resolve the issue with the thermometers. We hope to have the opportunity to work with you again in the future.
Am very satisfied about my purchased,
Am very satisfied about my purchased,
Very responsive, Am really happy to have my item as described.
2026幎2æ14æ¥
Global Test Supply ããã®åç
Love to hear that you had a good experience, Louis. We appreciate you choosing to shop with us.
Global Test Supply ããã®åç
Love to hear it, Tami! Thank you :)
Global Test Supply ããã®åç
Fantastic! Thanks for sharing that with us, Steve. We look forward to working together again soon.
Good Flare tool
Have been looking for a good flare tool that really worked so looked one up an ran into your advertisement an the price so ordered it. I really like it work's very good. I would let anyone know to order from y'all great service an prices. Kept me informed on the order.
2026幎2æ14æ¥
Global Test Supply ããã®åç
We're glad to hear everything went well from start to finish! Thank you for sharing your feedback, Genia. If you need anything else, you know where to find us.
Took 3 months to arrive
The product I ordered took 3 months to ship and arrive. Don't sell me something that is out of stock if you don't plan on telling me it is out of stock.
2026幎2æ14æ¥
Global Test Supply ããã®åç
Please accept our apologies, Jennifer. Youâre right. After reviewing the situation, we found that a few steps in our protocol were missed. Weâve addressed this internally to prevent it from happening again. We've also updated the lead time on our website to reflect the timeline better. We truly appreciate your feedback, as it helps us improve.
I placed order 709972 for recoveryâŠ
I placed order 709972 for recovery machine and upon delivery I discovered that this machine designed for european power 230V and I can't use it in USA. This information was not listed in description on GTS website for this tool. I requested return for refund, but GTS said that it is my fault that I didn't make more research on this tool on internet and I should pay for my fault 25% restock fee. GTS didn't took they responsibility provide on tools correct information and did't accept their responsibility on this misleading info on their web that let me purchase this tool.
2025幎12æ14æ¥
Global Test Supply ããã®åç
Weâre sorry about your experience. At the time of your purchase, the product page did not clearly specify that the unit had a European-style plug. This information has since been corrected on our website. Once the issue was reviewed, the restocking fee and freight charges were refunded in full. We apologize for the inconvenience this caused and appreciate you bringing this to our attention, as it helped us improve our product information. If there is anything further we can assist with, please feel free to contact us again.
GTS sold me tools which I canât use inâŠ
GTS sold me tools which I canât use in USA because of it designed to be used for 220V and comes with power cords for Europe power outlets. But this information was not provided on tool description and I discovered it upon tool delivery. I requested return and refund. GTS said that it is my fault that I didnât checked somewhere else that this tool is not compatible with US outlets, and charged me 25% restock fee for return, even I requested return because of misleading info on tool description. All this experience was similar with fraud.
2025幎12æ14æ¥
Global Test Supply ããã®åç
Weâre sorry about your experience. At the time of your purchase, the product page did not clearly specify that the unit had a European-style plug. This information has since been corrected on our website. Once the issue was reviewed, the restocking fee and freight charges were refunded in full. We apologize for the inconvenience this caused and appreciate you bringing this to our attention, as it helped us improve our product information. If there is anything further we can assist with, please feel free to contact us again.
Sent expired reagent and refund processâŠ
Sent expired reagent and refund process very late and keep the delay of refund!
2026幎1æ14æ¥
Global Test Supply ããã®åç
We sincerely apologize for the inconvenience this caused you, Phanet, and appreciate you bringing this matter to our attention. Due to the unexpected delays with the replacement shipment, we issued a full refund instead. We have also reviewed this situation internally and reinforced our procedures to prevent this from happening again.
Beware of Odd Charges
I'm very confused by my purchase. I purchased an electronics vacuum and filter through their website for a reasonable price and received it within a few days. I thought that was it. Today I received a bill for $0.01 that apparently wasn't charged when I purchased the item through their website. How does that happen? How do you reserve one penny to be charged at a later date? Just charge me what it actually costs. One penny isn't worth your accounting department's time or mine. Very frustrated.
2026幎1æ14æ¥
Global Test Supply ããã®åç
Weâre sorry for the confusion on this order. Occasionally, minor tax rounding differences can occur on web orders, and this one-cent balance appeared on your statement before we were able to adjust and write it off internally. Weâve reached out by email with additional details. If you have any other questions, please don't hesitate to discuss with our accounting team.
Low price. Prompt delivery. New product as advertised.
2026幎1æ14æ¥
Global Test Supply ããã®åç
Thank you for sharing your review with us, Paul. We really appreciate it, have a nice day.
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