Equipment was ordered in May 2026 was supposed to arrive first week in June. Delayed to last week in June. Then 2nd week in July. Then last week in July. Didn't arrive till first week in August. No ex... ãã£ãšèŠã
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Global Test Supply made it easy to find and order what I needed. I recently refurbished a 40-year old Snap-On AC Manifold Gauge set. The old gauges were cracked and leaking oil, and were calibrated fo... ãã£ãšèŠã
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Thankful I was able to get namebrand items at such a reasonable price. Quote was easy to obtain and shipping updates kept us on schedule with testing services at our laboratory. Payment processing was... ãã£ãšèŠã
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Price was first when shopped online but what more I received is professional service . I did have to wait to receive this particular item . I believe maybe more updates on where it was and estimated... ãã£ãšèŠã
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Founded in 2004, Global Test Supply is a world-class provider of instrumentation for test and measurement applications. Global Test Supply conveniently accepts orders both online and offline. Our in-house technical specialists help customers choose the most advanced equipment in the marketplace based on their needs, budget and application. Our technical sales team works hard to exceed customer expectations by providing a traditional brick and mortar sales experience on a web-based platform.
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312 Raleigh Street, Suite 9, 28412, Wilmington, ç±³åœ
- 1-888-610-7664
- sales@GlobalTestSupply.com
- globaltestsupply.com
3.9
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The product was great but customer service substandard
The product was great. The challenge was the company forgot to ship my order and after about three weeks I wrote to inquire as to the arrival date of the product which prompted them to finally ship the items.
2026幎4æ14æ¥
Global Test Supply ããã®åç
Thank you for your feedback, Seth. Weâre glad you were happy with the product, but we apologize for the delay and missed communication on your order. Weâve addressed the internal issues that caused this and are taking steps to ensure it doesnât happen again. If you have any additional concerns, please let us know.
It was easy to find and order theâŠ
It was easy to find and order the equipmet I wanted. It arrived in a timely manner and works well.
2026幎4æ14æ¥
Global Test Supply ããã®åç
Thank you so much for your comments, Matthew. We're glad you had a smooth transaction from start to finish. If you need anything else, you know where to find us :)
Price was first when shopped onlineâŠ
Price was first when shopped online but what more I received is professional service . I did have to wait to receive this particular item . I believe maybe more updates on where it was and estimated arrival would have helped made me be less nervous about if it would arrive . Overall worth the wait on this item purchased .
2026幎4æ14æ¥
Global Test Supply ããã®åç
Thank you for your thoughtful feedback, David. Weâre glad to hear you were happy with the pricing and service. We do apologize for the wait and appreciate your suggestion regarding order updates. Clear communication is important, and weâll continue working to improve in that area. Thank you again for your patience, and weâre glad to hear the item was worth the wait!
Great price and fast delivery
I purchased the Navac N1DX manifold. It was a great price and they had it in stock when it was on backorder everywhere else. It was shipped quickly and received it with no issues. I would highly recommend Global Test Supply and will definitely make other purchases in the future!
2026幎4æ2æ¥
Global Test Supply ããã®åç
Thank you for your great review, Chris! Weâre glad we had what you needed in stock when it mattered. We do our best to keep high-demand products available and are happy to hear everything arrived quickly and without issue. We truly appreciate your support and look forward to working with you again soon.
They try to sell products they dontâŠ
They try to sell products they dont have, after three months of asking where my items were i asked them to cancel and they promptly sent me one item on the order. You will regret dealing with global test supply
2026幎4æ14æ¥
Global Test Supply ããã®åç
We apologize for the delay and inconvenience you experienced with your order. Unfortunately, the manufacturer notified us after the order was placed that part of the order had been discontinued, which contributed to the delay. We also understand your cancellation request was not processed in time before one item was shipped. To help resolve the matter, we have offered a return authorization so the shipped item can be returned for a refund. If there is anything else we can do, please let us know.
The experience was excellent,
The experience was excellent,
but I can no longer make purchases because I can't access my account. It was canceled because I'm from Lima, Peru, but I make purchases for delivery in Miami, Florida, USA.
I want to continue working with you by purchasing pH, conductivity, O2, turbidity, and other solutions.
Please let me know how I can continue making purchases without a registered account.
2026幎3æ14æ¥
Global Test Supply ããã®åç
Thank you for your kind feedback, Januusz. We truly appreciate your interest in continuing to work with us.
Our customer service team will reach out to you to provide more details and assist further. In the meantime, youâre still very welcome to place orders directly through our website. Donât hesitate to reach out if you need help placing an order or have any additional questions.
I purchased an item and it did not workâŠ
I purchased an item and it did not work for me so I have been trying for over one month to return it and they just won't work with me.i keep getting the run around if I could give them zero Stars I would I will never work with this company again.
2026幎4æ14æ¥
Global Test Supply ããã®åç
We apologize for the inconvenience youâve experienced, Robert. In order to process the return, the manufacturer required additional information, but unfortunately, we did not receive the responses needed to move forward with the authorization.
We truly wanted to help resolve this matter and are still willing to assist if you would like to continue the process. Please reach back out to our support team with the requested information so we can work toward a resolution.
Got what I paid for
Got what I paid for. My meter wasn't cheap, but the quality is top notch.
2026幎4æ14æ¥
Global Test Supply ããã®åç
Love to hear that you're satisfied with your meter. Thank you for sharing your experience with us, Aaron.
Brother is leaking and I use it in theâŠ
Brother is leaking and I use it in the attic. He destroyed somebodyâs ceiling. Iâm responsible for the expenses of my company. Product is still leaking.
2026幎4æ14æ¥
Global Test Supply ããã®åç
Weâre very sorry to hear that youâre experiencing an issue with your product, Warren. Weâve tried reaching out several times so we can help resolve it with you. Please contact us at your earliest convenience.
Still waiting on RMA replacement fromâŠ
Still waiting on RMA replacement from that order.
2026幎4æ14æ¥
Global Test Supply ããã®åç
Weâre sorry about the delay in sending your RMA, Jack. Weâve recently experienced a high volume of requests and have added additional team members to help us keep up with demand and improve response times moving forward. If there is anything else we can do to help, please let us know. We look forward to the opportunity to work together again.
Global Test Supply ããã®åç
Thank you so much, Jimi! We appreciate the support. Have a wonderful day.
Thankful I was able to get namebrandâŠ
Thankful I was able to get namebrand items at such a reasonable price. Quote was easy to obtain and shipping updates kept us on schedule with testing services at our laboratory. Payment processing was a breeze. Thank you for your assistance. I look forward to continuing working with Global Test Supply in the future.
2026幎4æ14æ¥
Global Test Supply ããã®åç
Thank you for the great review, Dr. Stewart! Weâre glad to hear you found great value in the products and that the quoting, payment, and shipping process all went smoothly for you. Itâs nice to know everything stayed on track for your laboratory testing needs.
Great order.
No surprises. We received our order in perfect condition exactly as expected. Great business to work with.
2026幎4æ14æ¥
Global Test Supply ããã®åç
Thank you for your review and support, Marius! We look forward to working with you again in the future.
Great products, problematic shipping
I appreciate that Global Test Supply offers reasonably priced, high-quality products, and their customer service representatives were helpful to the extent possible, but was dissatisfied with the shipping process and level of communication provided regarding orders.
My order ran into a number of shipping issues and delays, during which time I did not receive any status updates from GTS. I had to initiate all communications and follow-ups, and issues took a long time to resolve.
It took over a month to resolve an issue with my initial order -- to fix the issue, I was instructed to cancel and resubmit my original order, but the prices of the items I was purchasing had since increased by a total of ~$200. GTS did not honor the original prices I had placed the first order under. After placing the order again, shipping was estimated to be ~1 week. It took another month for the order to arrive due to stocking issues that I was not made aware of until I followed up with GTS.
2026幎3æ14æ¥
Global Test Supply ããã®åç
Thank you for your detailed feedback. Weâre glad to hear you were satisfied with our products and the support from our team, but weâre sorry for the delays and gaps in communication you experienced.
We understand the importance of timely updates and accurate lead times, and we regret that this was not your experience. Your feedback has been shared internally as we continue working to improve our processes and communication.
We appreciate you taking the time to share your experience.
efficient helpful price
2026幎3æ14æ¥
Global Test Supply ããã®åç
Thank you for taking the time to leave us a review, Ainslie.
Good Products, Good Prices, Great Service
Global Test Supply made it easy to find and order what I needed. I recently refurbished a 40-year old Snap-On AC Manifold Gauge set. The old gauges were cracked and leaking oil, and were calibrated for R12. I found an affordable pair of Mastercool 3.5" gauges and protective boots and ordered them online. The checkout and payment process was quick and easy (Paypal), and GTS kept me updated on the progress of the order throughout. I will definitely consider Global Test Supply for my future AC needs.
2026幎3æ13æ¥
Global Test Supply ããã®åç
Thank you for sharing your experience, Timothy! Itâs great to hear that you were able to successfully refurbish your 40-year-old Snap-On AC manifold gauge set and find the right replacement gauges and accessories with us. We truly appreciate your support and look forward to helping with your future AC needs.
everything went very well
everything went very well. first time customer, very happy, thanks!!
2026幎3æ14æ¥
Global Test Supply ããã®åç
Love to hear it! Thank you for choosing us, Mark, we look forward to working with you again.
Got my caliper and it was a real one
Got my caliper and it was a real one. And at a good price
2026幎3æ14æ¥
Global Test Supply ããã®åç
Thank you for sharing your feedback with us, Alex. We are a proud distributor of many quality brands and are glad you were able to find what you needed.
Product came quick
2026幎3æ14æ¥
Global Test Supply ããã®åç
That's great, Kevin! We appreciate you sharing your feedback.
Im still waiting for answer about theâŠ
Im still waiting for answer about the stand i need for the cordsge meter i order
2026幎3æ14æ¥
Global Test Supply ããã®åç
We're sorry for the delay and appreciate your patience, Juan. We sent you an email on March 16 with information about the stand for your cordage meter. Weâre currently experiencing a slight delay in responses due to a backlog. Please feel free to reply to that email if you have any further questions.
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