Global Travel レビュー 

I've worked with Global Travel for over 20+ years as an independent agent.
For the past 10+ years I have worked one on one with Ms. Viviana Polanco, group sales representative. Ms. Polanco is a great representative for Global Travel and the products and services, Global has to offer.
Ms. Polanco has a great way of listening to my needs and the needs of my travelers and working to make the travel a great experience.
Ms. Polanco, makes sure all of the "I" are dotted and "T" are crossed when working with clients.
Ms. Polanco's knowledge of Global's programs and the travel industry and how it can work together to make the clients travel experience a great vacation.
Ms. Polanco, spends time to have a meaningful conversation to understand how the customer's desires and plans surrounding their travel. I personally enjoy working with Ms Polanco. Ms. Polancao is never to busy to answer my emails and calls. Ms. Polanco,
most recently worked with me on a group travel consisting of 35 travelers for an upcoming Transatlantic Cruise scheduled for October 2026 . The knowledge and caring provided by Ms. Polanco, I know will make this trip a memorable vacation, as all our past vacations under Ms Polocano's leadership. It is so important in the Travel Industry to have a, trusted, caring, and person that executes like Ms. Polanco, who makes sure everyone has a great vacation.-
Respectfully Submitted- Deborah A. Smith

GREAT PARTNER. VERY PROFESSIONAL SERVICES ESPECIALLY THANKS TO GINA ANGIULO, MICHELLE RESTUCCIA AND RANDALL WARREN. THANKS TO THEM WE ARE IMPROUVING OUR COLLABORATION YEAR AFTER YEAR WITH A MUTUAL SUCCESS.

Sharon Goodspeed did an excellent job booking our Viking river cruise. She gave us good advice on insurance and other details that gave us confidence in planning such a big vacation. She was available, knowedgable, encouraging, and made it an easy booking process. I would definitely recommend Sharon to others considering planning a trip.

Our Global Travel agent is Sharon Goodspeed and she has been reliable and helpful to us for over five years. Very good with bookings and working with various cruise lines.

Sharon Goodspeed has been great to work with over the years.Her quality of work never changes and the agency, Global Travel, is just easy to communicate with. There are always lots of options to choose from in booking.

I have been with Global Travel for almost 4 years now and it’s been the BEST decision I’ve ever made! The travel discounts, the community, and overall experience has been INCREDIBLE! 10 out of 10!!!!

A friend of mine joined Global Travel a couple of years ago and frequently tells me it is a great way to book her family and friends' vacations. She has given me the information several times and I have always been too busy to check it out. Fast forward, I was put in charge of our family reunion for next year. I recently joined and am so excited to help my family come together and am able to provide them with savings. Wish I would have done it sooner.

I had a very negative experience with GT. Their customer service is extremely poor, with little to no support—responses can take months. I strongly advise against signing up as a travel agent with them.
Based on my experience, commissions were not paid as expected! I spent nearly a year working with them and received only about 10% of payments despite paying for the Platinum package, which was supposed to provide a 90% commission!!
I hope the appropriate authorities review these complaints and investigate the situation further!

Dont touch them. took funds, no replies to emails, would possibly be a scam

I signed up for this company wanting to know more about it. After you sign up you schedule a welcome call, in which every link that was sent would not work. Red flag number 1. You have a 2 week trial or your money back. You have to email or use chat in which No one answers till your 2 weeks has passed resulting in no refunds. There are so many red flags with those company. Please do not waste your money on this company.

A total scammer wannabe company. I sat through a presentation that lasted over an hour. During the presentation we were told that if we sign up to become  independent travel agents with them, agents will get 20% to 70% discounts on airline tickets, hotels, cruises, etc. I asked the presenter to show us her screen and run a search so we can see the prices but she said that that is done during orientation. Then one of her slides had listed prices for 3 hotels. I instantly checked one of the hotels and the price was $138 per night vs her slide of $178. When I mentioned that she said that her slides were outdated and the prices for that hotel are much cheaper now on the Global Travel website vs her slide. Yet, when I ran a search the next day, the GT site listed the same hotel for $181.99.
I signed up and received a 14-day trial. When I immediately searched for the exact same hotel on the Global Travel website using my agent code and then searched the exact same hotel on Booking.com I was shocked to find that the prices on Booking.com were at least $400 cheaper for the duration of the trip versus the total price on Global Travel. I then compared a flight and the cheapest flight on Global Travel was with Delta. I immediately searched the Delta website for the exact same dates and destination, and the price difference between Delta and Global Travel was only 80 cents. I submitted a cancellation and refund request with Global Travel immediately. I can't believe anyone is allowed to do this without being arrested by the authorities. 

I am writing to formally express my extreme dissatisfaction with my experience booking through Global Travel. This was one of the most unprofessional and frustrating travel experiences I have ever encountered.

I arrived at the airport at 3:00 a.m. for a very important flight, only to be informed by the airline that I did not have a reservation. After double-checking my confirmation details, I was told that the booking had never actually been secured. In other words, although I paid for the flight, no ticket was ever issued.

At that moment, I attempted to immediately contact the agent who handled my reservation. My phone calls went unanswered. My emails received no response. There was no emergency support line, no accountability, and no urgency shown despite the time-sensitive nature of travel. As a direct result of this agency’s negligence and lack of communication, I missed a critically important flight.

This situation was not only financially damaging but also extremely stressful and disruptive. When customers book travel services, especially flights, there is an expectation of professionalism, confirmation, and reliable support. None of those standards were met.

Due to the lack of response and failure to deliver the service paid for, I am proceeding with filing a dispute with my bank.

I strongly caution others against booking with this agency. If a problem arises, you may be left without assistance, without answers, and without the travel arrangements you paid for. Travel is stressful enough customers should not have to worry about whether their ticket was actually booked.

What out for this, seems great but if you ask them to verify there claims they say they will not until you pay in full , than once you do you find the numbers are not what they claim. Also they offer a 500 credit that changes to 100 dollar that changes to nothing . If you sign you get a free week vacation that is a voucher you need to pay for and/or take a tour.. All bait and switch. You have been warned

This company is giving not accurate price. As an agent I book for a friend and later the price was changed. The card was charged yet the booking did not go through asking for additional money. Why they would published a flight on their website and later on it will be changed.

I don't know why this company should be open and stealing from people.
I signed up with Global Travel Company based on the services they promised, but it quickly became clear that they were not delivering what they said they would. Because of this, I canceled my membership and lost my initial $199.

Unfortunately, it didn’t end there. After canceling, they charged my account another $199. When I contacted customer service, I was told the charge had been refunded. However, my bank later informed me that Global Travel Company submitted documentation claiming I had signed something stating I received the refund — which is completely untrue.

This experience has been extremely frustrating and concerning. No one should have to deal with unauthorized charges or false claims like this. I strongly caution others to be very careful before doing business with this company.

This is not a serious travel agency. They omit crucial details while planning the trip. When things don’t go as planned keep money back which was promised to be fully accredited for another trip. Or are not responding to any emails or calls so that your chosen date passes by without a single contact. Agents are changing all the time but if you seem to have found a helpful one he can do nothing because you belong to another one who doens’t have any interest in contacting you back.

I was a travel agent and owner for 30 years. retired and decided to go back into part-time travel, once I gave them my money, nothing every comes of it. No help but lip service, promises not kept, no response on emails or questions. Their hotel and car prices were higher than booking directly with vendors. Their cruise's were no discounts and the way they handle things I would never trust them to follow through. Buyer beware is all I can say!

Horrible company! This company is a scam! They do nothing for you! And I would've cancelled my membership immediately after I was charged however, it was impossible to get in touch with anyone & no one would respond to my calls or emails. They do not do what is promised. I did not receive any discounted trips or even hotel rates. The rates are their site are more expensive than hotels.com. No one should ever sign up for their membership, the commission is very minimal and takes forever to be paid out. They should be put out of business. I wish I had read the complaints on this site before I joined the site. Such a huge disappointment!! So sad that a company can be able to take such advantage of people. This company's membership is USELESS!!

They promise you everything and anything just to trap you in!
They advertise fake photos of food where their food tastes and looks sh**, they advertise nice attractions what are closed already for years, they advertise beautiful rooms and they actually smell of damp!
Don’t trust them!

When my daughter L. said she was going to New Zealand for a year (from Ireland) on her own, I was very concerned.
She said she was organising her trip through Global Travel.
Global Travel organised the flights to New Zealand via San Francisco, the stopover visa in the USA, her accommodation in Auckland, someone to meet her in the airport in Auckland and drive her to her accommodation, a four-day site-seeing trip in Auckland, and an interview.
We are now nearly a week later.
Everything that Global Travel said they would do has occurred.
L. had the interview and got the job.
There is no amount of money that can buy this peace of mind for a parent.
Thank you so much Global Travel.