Alex was so lovely and explained everything he was doing to us. As two students that are in their first proper home, so quite clueless, he was so professional and didn’t make having an engineer round... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Paid them for a product, via online purchase. They took my money but product never arrived. No communication from them what so ever. 1st email asking what was going on, 2nd email asking for refund rec... もっと見る
Our last freezer was bought from Glotech in 2002. Its replacement was installed last week. Our thanks to Barry, who identified the exact model to suit our needs. We cannot praise the installers highl... もっと見る
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Regardless of the arctic conditions, repair engineer Dean phoned ahead, parked, and commence review at 10:00. Explained each step of his review. Searched for part type and availability. An early con... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
We sell all the latest kitchen appliances, as well as design and install fantastic kitchens!
連絡先
Unit 2 Soothouse Spring, AL36PF, St Albans, 英国
- 0330 024 9093
- salesteam@glotech.co.uk
- glotech.co.uk
4.2
ほぼ満足
767件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We replaced our old chest freezer of 23…
We replaced our old chest freezer of 23 years with a new one, Dino and his colleague were polite, efficient and knowledgeable, a quick swap over and removal of old appliance, thank you.
2024年11月8日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Dishwasher installed …
Diou and Gordy were brilliant when they came and fitted my new dishwasher. They allowed me the time to wash the floor and walls you can’t normally get at on a daily basis. It’s the small things that make all the difference. Thank you.
2024年11月15日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your feedback to the team involved with your order.
Kind Regards,
Glotech Sales Team
Simply The Best
Excellent service from design to fitting
Nothing was too much even when we changed our minds about certain appliances because we wanted bigger than the ones we originally ordered or thicker granite worktops as in 300mm instead of 200mm and very reasonably priced in comparison to others.
And I’m not talking just appliances I’m talking an entire
New kitchen plus appliances.
2024年11月14日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your feedback to the team involved with your kitchen order.
Kind Regards,
Glotech Sales Team
Dinu was excellent
Dinu was excellent! First class service and nothing was too much trouble for him. Very efficient and polite and obviously very committed to his job. Cannot fault him.
Had a young man training with him and he was great too.
Very impressed with the company in general. Had a new washing machine a while ago and now dishwasher too. Will use again.
2024年11月5日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
The Best.
What a star Dinu is. He is a first class fitter and so generous with his time. He has infinite patience, considerate and a real gentleman, thank you.
Glo tech is a first class company!
2024年11月5日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
The glotech installation team of Dino and Callum provided us with an exceptional service and would like to thank them again for their help and advice
The glotech installation team of Dino and
Callum provided a professional service over
and above our expectations and would thoroughly recommend them for their services.
2024年10月29日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Excellent service
Excellent,efficient and polite service,couldn't be happier with the result. The new washing machine was suppied and connected with no fuss and on time. Kept me well informed and most helpful.
2024年10月29日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Dina and Callum were excellent
Dina and Callum were excellent. Very efficient and took time to explain things about the dishwasher. Very polite and helpful
2024年10月28日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Great service
Had Pete and Simon deliver my tumble dryer, helpful and friendly! Thanks so much Would recommend ! :)
2024年10月23日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Purchased two ovens today
Purchased two ovens today. My operator Barry was very helpful and efficient and would definitely recommend using this company
2024年10月22日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
I visited Glotech to buy a new freezer
I visited Glotech to buy a new freezer, the assistant was very helpful and pleasant. I found what I was looking for and ordered the appliance, which was delivered and fitted 4 days later. Very pleased with the efficient service and prompt delivery. I will use them again.
2024年10月5日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
This Company are a nightmare
I cannot believe the reviews on here are accurate. This company is a nightmare to deal with. Delivery didn’t turn up, apparently the driver had gone into too much overtime. When I called to see if it would come the next day, the young lady on the phone made being rude an art form. Finally, after speaking to George and having my order and money for a week, they cancelled the job because they couldn’t arrange timely replacement date. Now I have to wait 3-5 days to get a refund. I should have read the reviews on their site which are more accurate.
2024年10月2日
自発的なレビュー
Purchased 3 kitchen items today and…
Purchased 3 kitchen items today and dealt with Steve in doing so. Have to say very pleased with the service to date. Nice to deal with a local supplier rather than a main high street dealer where I believe more attention is given to customer awareness and satisfaction. Would definitely recommend.
John
2024年10月2日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Very efficient service from ordering to…
Very efficient service from ordering to delivery. Lee and Gary, the delivery team, were extremely helpful especially as they had to carry the washing machine up 3 flights of stairs with no lift!
2024年9月18日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Dino and Lee were very punctual and…
Dino and Lee were very punctual and efficient. They replaced my washing machine in no time and were both very nice and helpful.
2024年9月9日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
10/10 Service
Gary and Dineo were fantastic, incredibly polite and considerate and had the job done in no time. I could not have asked for a better experience, 10/10 service!
2024年9月5日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Lee and Dino who installed our…
Lee and Dino who installed our fridge/freezer were very professional and really lovely guys. They were quick and efficient. This made the whole experience much better than expected.
2024年8月30日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, we are pleased to hear you were happy with the service provided by our team.
Kind Regards,
Glotech Sales Team
Glotech Appliances からの回答
Good afternoon, Thank you for taking the time to leave a 5* review, your feedback is greatly appreciated by our team! Kind Regards, Glotech
Amazing service
Dino & Oscar were amazing delivering the new fridge and taking the old one. Unfortunately there is no lift so it was carrying them up lots of stairs, but they made it seem like it was nothing.
Funny guys
2024年8月22日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
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