Alex was so lovely and explained everything he was doing to us. As two students that are in their first proper home, so quite clueless, he was so professional and didn’t make having an engineer round... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Paid them for a product, via online purchase. They took my money but product never arrived. No communication from them what so ever. 1st email asking what was going on, 2nd email asking for refund rec... もっと見る
Our last freezer was bought from Glotech in 2002. Its replacement was installed last week. Our thanks to Barry, who identified the exact model to suit our needs. We cannot praise the installers highl... もっと見る
企業が回答しました
Regardless of the arctic conditions, repair engineer Dean phoned ahead, parked, and commence review at 10:00. Explained each step of his review. Searched for part type and availability. An early con... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
We sell all the latest kitchen appliances, as well as design and install fantastic kitchens!
連絡先
Unit 2 Soothouse Spring, AL36PF, St Albans, 英国
- 0330 024 9093
- salesteam@glotech.co.uk
- glotech.co.uk
4.2
ほぼ満足
767件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Dinu and Lee were very quick and…
Dinu and Lee were very quick and professional, they finished the job in about 20 minutes, which was extremely helpful
2024年8月21日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Very efficient and helpful at a good…
Very efficient and helpful at a good price and with a flexible service
2024年8月15日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Good Service And Professional
Just Had my New Cooker Delivered And installed by Dino And Oscar was extremely Happy with the Installation And How Helpful And Professional they Both were as I would Definitely Recommend them to More Customers Thank you Both
Regards,
Susan Flannery
2024年8月13日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Great company-great service
Great company-great service! Dino and Oscar the fitters were totally brilliant-skilled and friendly!
2024年8月12日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Very helpful
Very helpful, quick and clean fitters. Dino and his other fitter were excellent
2024年8月9日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Very professional, quick and clean
We got a new washing machine installed and everything went very smoothly. We got a 30 min notification of the arrival time (on the agreed day). Dinu then arrived and packed up the old non-functioning machine, installed and tested the new one and gave us some advice on well-maintenance. Everything was quick, professional and I was particularly impressed with how he kept the area clean and made sure that there are no rubber streaks or water marks on the floor following the installation of the new washing machine!
2024年8月8日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Perfect
Perfect, quick, amazing energy and customer service! I recommend him at 100%
2024年8月5日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Fantastic company
Fantastic company, friendly, efficient and called me back when promised. Dinu the fitter was great. Highly recommended.
2024年8月5日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Efficient quick friendly service
Efficient quick service and Alex arrived promptly and was friendly and informative. Job done well.
2024年7月8日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Efficient and friendly
The engineer diagnosed the problem in 5 minutes and talked me through the process. That meant I knew what I was paying for and steps to avoid the dishwasher from malfunctioning again. He called when he was on his way and checked everything was clean and in order before he left. First class service.
2024年7月16日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your Repair.
Kind Regards,
Glotech Sales Team
Excellent service
Excellent service. Alex was brilliant. Punctual, quick and lovely.
2024年7月12日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Friendly and efficient
Alex is really friendly and knowledgable. He took no time at all on both visits. The only reason for the 4 stars is that the company cancelled the first fitting with little notice. This was likely nothing to do with Alex who was great!
2024年7月12日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us in order to allow us to continue to provide our customers with the best possible service. Your feedback regarding the last minute cancellation has been passed onto our repairs management team to look into how this can be avoided going forwards.
Kind Regards,
Glotech
Alex was a Very good guy
Alex was a Very good guy, knows his onions.. will definitely use again👍
2024年7月10日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your repair.
Kind Regards,
Glotech Sales Team
10/10, perfect experience
Alex was so lovely and explained everything he was doing to us. As two students that are in their first proper home, so quite clueless, he was so professional and didn’t make having an engineer round feel uncomfortable or awkward at all. He’s really personable and ace at what he does :) Hopefully we won’t need him again but if we do, we’d 100% use Alex again.
2024年7月10日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to Alex and his management team.
Kind Regards,
Glotech Sales Team
not trustworthy company
not trustworthy company. paid for the product online. after 2 weeks of waiting, it arrived in wrong model( cheaper one than what we order). asking for money back with instruction for return. no reply so far. Try to call the company, then get diverted and drop the call eventually. Don't buy from this company!!
2024年7月9日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon, We do apologise for the inconvenience caused during your order with us. We have since been made aware that this issue has been resolved. Kind Regards, Glotech
Quality Workmanship
Alex was very efficient and knowledgeable about what was needed to be done to complete the job.
And job was completed quickly and successfully.
2024年7月2日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your repair.
Kind Regards,
Glotech Sales Team
We love Glotech!!!!
Barry is a truly brilliant salesperson!.. We got a super price on our warming drawers and he diligently got back to me when he said he would - we completed the transaction effortlessly.. this is a great company all-round to be honest. x
2024年5月29日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
I recently used Glotech in Bristol and…
I recently used Glotech in Bristol and I found them very good and very efficient. I had a fault fixed on my fridge by Alex, he explained a lot to me and put my mind at rest about several things I was unsure off. I would recommend this company to friends and family and would use them again.
2024年5月21日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your repair.
Kind Regards,
Glotech Sales Team
Paid them for a product
Paid them for a product, via online purchase. They took my money but product never arrived. No communication from them what so ever. 1st email asking what was going on, 2nd email asking for refund received an apology response saying that they'd refund, two weeks later no money received back, 3rd email gets no response, just sent 4th email another week later. Untrustworthy business, you should not trust with your money.
2024年4月1日
自発的なレビュー
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