Glenwood Debt Recovery レビュー 61

Glenwood Debt Recovery からの回答

2026年4月10日

Thank you for your fantastic review! We’re delighted to hear that you had such a positive experience with us from start to finish.

Clear communication and successful recovery outcomes are exactly what we strive to deliver for every client, so it’s great to know Jacque kept you well informed throughout the process and achieved a full recovery with no additional cost.

We truly appreciate you taking the time to share your feedback and for placing your trust in us. If we can assist you again in the future, our team will be more than happy to help.

Thank you again for choosing Glenwood.

Glenwood Debt Recovery からの回答

2026年4月1日

It's fantastic to hear that you had a great experience with us, Steve. We look forward to assisting you again in the future, should you ever need it.

Thank you for your trust, we'll be here to help when needed.

Glenwood Debt Recovery からの回答

2026年2月13日

Thank you for taking the time to leave a review.

We understand that being contacted about an overdue balance as a debtor can be frustrating, particularly where there is disagreement around the circumstances. However, Glenwood acts on behalf of our clients in relation to unpaid invoices and we have a duty to pursue recovery in line with our client’s instructions and the relevant legislation.

We pride ourselves on being firm but fair, and a key part of our service is recovering payment while protecting the relationship between our client and their customer wherever possible unless instructed otherwise.

Where a matter is disputed, we always encourage the relevant information and supporting documentation to be provided so it can be reviewed properly.

In relation to fees and costs, these are not applied arbitrarily and are pursued only where they are legally recoverable and/or contractually due.

We appreciate you may not agree with the outcome, but we categorically reject the suggestion that we ignore reasonable communication or act unprofessionally.

And on a lighter note — the easiest way to avoid ever needing a debt recovery agency is (unfortunately!) still the old-fashioned method: paying invoices on time.

Thank you for highlighting our skill in getting debtors to pay our clients fees, we feel that part of your review was adequate.

If you would like to raise a formal complaint regarding the handling of this matter, please contact us directly at contact@glwood.co.uk with the reference number and we will be happy to review the case.

Glenwood Debt Recovery からの回答

2026年2月13日

We’re genuinely delighted to hear how positive your experience has been with Steven, Rebecca and the wider team. Knowing we’ve been able to take the pressure off you completely - so you don’t have to deal with the debtor directly - is exactly what we aim to do.

We also really appreciate you recommending Glenwood to your clients - that means the world, especially coming from an accountancy firm.

Thanks again for your trust and support - we’re always here whenever you need us!

Glenwood Debt Recovery からの回答

2026年2月12日

We really appreciate you taking the time to share your experience with Glenwood. It means a lot to hear that we’re your first call whenever a debtor issue comes up - and even more so that we’ve consistently delivered results for you, including recovering interest and costs.

We pride ourselves on being responsive, tenacious and professional throughout the process, so it’s great to know that’s exactly how we’ve come across.

Thanks again for your continued trust - we’re always here when you need us!

Glenwood Debt Recovery からの回答

2026年1月20日

Thank you very much for your kind and detailed review.

We’re delighted to hear that you found our service outstanding from start to finish and that our team were able to support you clearly and professionally throughout the process. Your feedback on Patrick, Rebecca and Danny will be shared with them - they’ll be pleased to know their guidance, communication and dedication made such a positive difference.

Achieving timely results while keeping clients fully informed is a core part of how we work, so it’s great to hear this reflected in your experience.

Glenwood Debt Recovery からの回答

2026年1月19日

Thank you for taking the time to leave such a positive review.

We’re really pleased to hear that you found our team responsive, clear, and easy to work with, and that we were able to resolve the matter faster than expected. Providing a transparent process and efficient service is exactly what we aim for.

Thank you again for choosing Glenwood - we appreciate your trust.

Glenwood Debt Recovery からの回答

2026年1月5日

Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear that you found our team supportive and helpful throughout the process.

Recovering debts that others have written off is exactly why we do what we do, and we're glad we could deliver the outcome you needed. If you ever require further assistance, we’re always here to help.

Glenwood Debt Recovery からの回答

2025年12月9日

Thank you so much for your fantastic review!

We’re delighted to hear that your experience with Glenwood was smooth from the very first call through to the successful recovery of your aged debt. Danny will be thrilled to know his support and regular updates made such a positive impact.

We truly appreciate your recommendation and are always here should you need our assistance again in the future.

Glenwood Debt Recovery からの回答

2025年11月18日

Thank you for sharing your feedback! We’re really pleased to hear that we were able to recover your older debt quickly and efficiently - including the additional charges.

Our team works hard to deliver fast, effective results, and it’s great to know this made a positive difference for you.

We appreciate your trust in Glenwood and are always here if you need support again in the future.

Glenwood Debt Recovery からの回答

2025年11月14日

Thank you for taking the time to share your experience - we’re so pleased to hear your first interaction with a debt recovery partner was such a positive one.

It’s great to know we were able to secure the full amount quickly, especially after the difficulties you’d been experiencing with the debtor. Our team always aims to provide a knowledgeable, efficient service, so your feedback really means a lot.

We truly appreciate the recommendation and would be more than happy to support you again should you ever need us.

Glenwood Debt Recovery からの回答

2025年11月11日

Thank you so much for your kind words and 5-star feedback!

We’re delighted to hear you had such a positive experience with our team and that we were able to recover your outstanding debts successfully.

It’s always our goal to make the process as smooth and stress-free as possible.

We really appreciate your trust in Glenwood and look forward to assisting you again in the future!

Glenwood Debt Recovery からの回答

2025年11月11日

Thank you for taking the time to share your experience - we’re thrilled to hear such great feedback!

We know how frustrating it can be when customers and suppliers fail to pay, so we’re pleased we could help you achieve quick and successful results.

Your success is exactly what drives us every day, and we’re grateful to be your chosen recovery partner.

Glenwood Debt Recovery からの回答

2025年11月10日

Thank you so much for your kind words and fantastic feedback! We’re delighted to have successfully recovered this debt for you and really appreciate your trust in Glenwood.

Our team takes great pride in delivering results - especially in complex cases like those within the construction sector - so it’s rewarding to hear that our approach and success rate have made a difference.

We’re proud to be your preferred debt recovery partner and look forward to continuing to support your business in the future.

Glenwood Debt Recovery からの回答

2025年10月30日

Thank you so much for your kind words! We’re really pleased to hear that our team was able to recover your outstanding invoices so quickly.

We know how frustrating it can be when communication stops, so it’s great to know we could turn things around for you in just a week. Your feedback means a lot to us - thank you for choosing Glenwood!

Glenwood Debt Recovery からの回答

2025年10月24日

Thank you for your fantastic feedback! We’re so pleased to hear that we were able to secure a quick and successful result for you after such a long wait. Delivering excellent service and clear communication are top priorities for us, so it’s great to know that stood out.

We really appreciate your trust and kind words — thank you for choosing Glenwood!

Glenwood Debt Recovery からの回答

2025年10月24日

Thank you for your wonderful feedback!

We’re delighted to hear you had a successful result and a positive experience with our process. Your recommendation means a lot to us, and we’ll be more than happy to assist again should the need ever arise.

Glenwood Debt Recovery からの回答

2025年10月23日

Thank you for your kind feedback! We’re so pleased to hear that you’ve found working with Glenwood simple and effective. Prompt action and regular communication are key priorities for us, so it’s great to know that stands out in your experience.

Glenwood Debt Recovery からの回答

2025年10月22日

Thank you for your fantastic feedback! We’re delighted to hear that you see us as a trusted partner. Delivering on our promises and keeping our clients fully updated are core parts of how we work, so it’s great to know that stands out in your experience.

We really appreciate your continued trust and support.

Glenwood Debt Recovery からの回答

2025年10月22日

Thank you for your great feedback! We’re so pleased to hear you’ve had positive results and found our team both knowledgeable and pleasant to work with. Your satisfaction means a lot to us!