go-centric  レビュー 

51
•
TrustScore 5段階評価の3.5

3.6

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I can honestly say it was one of the worst experiences of my life. They make you think it’s all gonna be glorious with the training but you wait for going live on the phones! With the Warm Home Discou... もっと見る

5つ星のうち5の評価

I joined the company in November 2021, I was able to work my first few weeks around the final part of my masters completion at university. My first role as an HR generalist has allowed me to mee... もっと見る

5つ星のうち5の評価

We had the best experience from start to finish at the premises in Glasgow the staff were amazing from front desk, IT and management. Our guests were looked after from the moment the walked in to the... もっと見る

企業が回答しました

5つ星のうち5の評価

We recently had the pleasure of running a UKCCF networking event at the Go-centric offices in Glasgow. From the time we walked through the door the customer experience was 5 star. freshly made coffee... もっと見る

企業が回答しました

企業情報

  1. BPO会社

当該企業による記述

Improving Customer Experience through Service Excellence.


連絡先

3.6

まあまあ

TrustScore 5段階評価の3.5

51件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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3.6

すべてのレビュー

(51)

過去12か月のレビュー数: 0件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I Love the team at Go Centric

I Love the team at Go Centric. They have helped me professionalize my business and given me the guidance to grow my company. Nothing is too difficult for them. They are based in Glasgow and have all the great people you would want talking to your customers!

2019年12月5日
自発的なレビュー
go-centric  ロゴ

go-centric からの回答

GlamourGranAnn, Thank you so much for your great comments - The team will really appreciate your kind words!

Kelly

5つ星のうち5の評価

Invaluable

We find Go Centric invaluable in terms of the importance to work life balance for our own employees. In terms of service we have no complaints. Staff are always ready to help.

2019年11月27日
自発的なレビュー
go-centric  ロゴ

go-centric からの回答

Thank you Chris, for this fantastic review. This is exactly what we strive to achieve with all our clients!

Sarah

5つ星のうち5の評価

I went Centric.

I have been working with G-C personally since Feb 19 and they already feel like family.
They are very responsive and proactive which is a blessing in this fast paced environment.
Its a very natural service. Not your automated 'Tranformers' voice press 1 to speak to Optimus Prime Service.
Real people who know what they are doing and are prepared to learn what they don't already know.
you can't ask for more than that!
Go-Centric, never change!

2019年11月27日
自発的なレビュー
go-centric  ロゴ

go-centric からの回答

It is amazing clients like you, who work in true partnership with go-centric, that allow us to ensure we deliver the best service we possibly can. Thank you so much for taking the time to leave us the review Joseph. We are so happy you are loving the quality of the service and it's a pleasure to work with you and we look forward to many more years of working together!

Sarah

5つ星のうち4の評価

Friendly and professional service

Always prompt with dialogue and quick to help resolve the rare issues that do occur. Efficient service to our customers. Great partners to work with.

2019年11月26日
自発的なレビュー
go-centric  ロゴ

go-centric からの回答

Hi Colin,

We really appreciate the nice comments. It's always great to hear such positive feedback from our long standing partners.

Sarah

5つ星のうち5の評価

Having worked with go-centric for many…

Having worked with go-centric for many years. Always provide excellent customer service.

2019年11月26日
自発的なレビュー
go-centric  ロゴ

go-centric からの回答

Thanks for taking the time to leave such a lovely review Angela, we will pass your feedback on to all the team.

5つ星のうち5の評価

The Royal College of Midwives and Go-Centric

The RCM has worked closely with Go-Centric since it took over responsibility for RCM Connect. They are responsive to our needs, with innovative ideas to strengthen the relationship we have with our members.
They have been integral to our membership growth. It is a partnership.
Go- centric is currently providing expert support to our aspiration to deliver an exemplar communications strategy. They are also delivering a project to improve member retention in the first year of RCM membership.

2019年11月25日
自発的なレビュー
go-centric  ロゴ

go-centric からの回答

Thanks Denise. We really appreciate you taking the time to leave us this review.

It is great to hear how happy you are with the service and our continued partnership. I will be sure to pass your kind words to everyone involved in working on your service.

Kelly

5つ星のうち5の評価

We have worked with Go-Centric for a…

We have worked with Go-Centric for a few years now and can say the agents attention to detail, and response time with our customers is exceptional. The account managers are always working with us on ways to cut down costs and to improve the service.
Highly recommend.

2019年11月20日
自発的なレビュー
go-centric  ロゴ

go-centric からの回答

Hi Sabrina,

Thank you so much for your fantastic comments - this is great to hear! I know our team love working alongside you and your amazing team.

Here's to many more years in partnership.

Thanks
Kelly

5つ星のうち4の評価

Existing client - Housing Repairs

Fantastic team and always on hand to help resolve challenging situations. We would always recommend Go-Centric to other companies. They provide us with an excellent customer service and are always looking to improve relationships and develop processes.

2019年11月20日
自発的なレビュー
go-centric  ロゴ

go-centric からの回答

Thanks Jonny.

We will pass the kinds words on to the team who will be thrilled with your feedback.

Look forward to many more years working together.

Kelly

5つ星のうち4の評価

Go Centric really are customer centric.

Go Centric really are customer centric.
They have a team that consist of individuals from different backgrounds, who bring a variety of skills and experience to the table this all gets pulled together and packaged up to deliver the best service they can offer for us and our customers.

2019年10月7日
自発的なレビュー
go-centric  ロゴ

go-centric からの回答

Thank you so much for taking the time to leave a lovely review. We are so pleased how well the service is working for you.

Thanks Gill

5つ星のうち4の評価

Having a few issues using our CSI…

Having a few issues using our CSI system, however staff are responsive and very willing to help.

2019年10月4日
自発的なレビュー
go-centric  ロゴ

go-centric からの回答

Hi Paul, Thank you so much for the kind words. Our development team are hard at work creating a solution for the CSI system so this will be resolved in no time! If you need anything else then just let me know.

Sarah

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