GoCustomized レビュー 606

Awful service. I ordered a phone case for a birthday present and paid for express delivery. It arrived two days late so there was no point in paying for the expressed delivery. Getting in touch with go customized when trying to find out where it was was near impossible and I’ve since tried to get a refund for the express delivery which we didn’t receive and that is also proving a nightmare. I contacted UPS who informed me that they weren’t offering express delivery due to COVID so that we shouldn’t have been charged for express delivery. I’ll never order from them again.

Shocking service, paid for express delivery should have got it 27th jan,for a birthday present. 1st Feb still not here. Won’t let me cancel. Hard to get contact with. Can’t get delivery money back either which UPS told me they shouldn’t be charging for as UPS have cancelled all their express deliveries because of COVID but they are still charging us for. Bloody robbers !!!! AVOID !!!!!

Excellent phone case and service, highly recommended

Like to say thank you for your service I was very impressed with everything and my grandkids loved it thanx

Awesome full wrap around case on the iPhone pro 11, looks even better than I expected :)

Excellent service and prompt delivery. First item that arrived was the wrong phone case.. this was swiftly rectified by your customer service team. Replacement sent out, extremely happy would definitely recommend to other people.

Customized a phone case as a present for my boyfriend and he absolutely loves it. Had ordered it well ahead of Christmas, but the original package seems to have gotten lost in the mail, so when I contacted customer service they immediately remade and sent a new case, with express shipping and no further cost to me. It arrived on time due to the great customer service and I'll definitely keep them in mind for any future present ideas.

Excellent product. The quality of the photo was superb and the case fits my phone well. It did take longer to arrive than I expected though. I would certainly use this company again.

As described as per order and good quality.

Commande reçue honteuse horrible photo d'un bébé sans visage. Vs imaginez ma peur en voyant cette horreur. Je vs demande de retourner sur ma commande vs avez les mails et de faire le nécessaire rapidement car je le laisserais pas ça la. Contactez moi par téléphone et c très rapidement vaut mieux pour vs

The case itself is fantastic just what I wanted my other half loved it my problem was I paid to have it delivered before xmas because the option was there with the guarantee it would be as theres still time and it didnt arrive till after on the day it would have arrived if I hadn't have paid the extra costs

I ordered an iPhone cover for my husband for Christmas with a customised picture of the two of us from a previous holiday. It’s safe to say I’m not the techno savvy one of the two of us but this was a really easy process. It arrived in time and looked really fabulous.I’m not sure who was more surprised! I would definitely order again, we love the result. Thank you!

Order a case 10 days before Christmas. Came 10 days after. Paid for premium delivery 2-3 days bare in mind. Customer service was woefully at best, not listening to anything said and just kept repeating the same thing over and over and now just don’t responded when emailed. Asked for a refund on numerous emails as they didn’t know where the case was. The case arrived in the end and was decent but will never reorder anything from them again!

Still not had my order and it’s saying we hope you enjoy your order 🙈😂

Product does not fit right and does not provide the necessary protection for a hard case product. Poor design more of a cosmetic attachment rather than a protective case. I threw the case away and purchased an alternative product from another supplier.

I was very pleased with the picture on the iPad cover. It’s great when you can personalise your iPad exactly as you want.

This is the second case i have ordered for two different phones. Both cases have been of an excellent quality and the photos i have requested to be on there have made the cases very special.
They wear well and take some beating as i use my phone so much. Well priced for such a unique and quality case.
The case arrives quickly and phone fits well. All together one happy customer.

Bought phone case with holiday photo print as a Christmas present - arrived on time (despite current issues at ports) and exactly as expected. Good quality case and print - recipient delighted.

I purchased a customised phone case only to find out on Christmas Day I had selected the wrong on. I emailed customer support got an email back straight away with a solution!
:)