Go Easy Online レビュー 1,294

TrustScore 5段階評価の4

4.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

recently purchased this foldable gym equipment and overall I’m really happy with it. Everything looks solid and well-built, and the design is great for saving space. The instructions were clear a... もっと見る

5つ星のうち4の評価

Excellent phone information and service in general. The only gripe I had was I specifically asked GoEssy that it be delivered only one specific day of the week as this was my only day I could be ho... もっと見る

5つ星のうち1の評価

Did have product in stock, didn't arrange immediate refund due to out of stock. Was emailed and asked to call them. Have called several times to chase refund. Disappointing that I need to spend time f... もっと見る

5つ星のうち5の評価

Website was easy to navigate. The customer service was lovely, they called to arrange delivery. The delivery driver was very nice as well. The item I purchased is amazing. I’d definitely purchase thro... もっと見る

企業情報

  1. オンライン市場
  2. 自転車屋
  3. フィットネス用品店
  4. バイク ショップ
  5. スポーツ用品店
  6. おもちゃ屋

当該企業による記述

At Go Easy Online, we have a huge range of bicycles, scooters, exercise equipment and outdoor products for sale in Australia. We are your one stop shop for safe, secure & cheap online shopping.

Go Safe, Go Direct, Go Easy

当該企業による記述

Go Easy Online would not function without our great team, always available 6 days a week to help you find what you’re looking for or even support when you need it. If you live in Melbourne be sure to come visit our 2 level showroom with a great range of products on display.
Our mission is to provide our customers with the highest quality products and brands from across Australia and around the world at an affordable price that our loyal customers love and always come back for. With over 6000 products online we offer great sales every week and we give customers the opportunity to price match if they have seen the product elsewhere at a cheaper price.

連絡先

4.0

ほぼ満足

TrustScore 5段階評価の4

1294件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 91%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Excellent phone information and service…

Excellent phone information and service in general. The only gripe I had was I specifically asked GoEssy that it be delivered only one specific day of the week as this was my only day I could be home. I even rang again the day before it was due to be picked up to double check this. I was told that I needed to confer with their delivery service COPE. COPE told me this would be fine but they were not at all informed by GoEasy of this essential requirement (and told me that the sellers could also have pre-advised this). Otherwise they gave me a good price and wonderful service for a great product.

2026年4月7日
5つ星のうち4の評価

Great Foldable Gym Equipment – Missing Some Bolts

recently purchased this foldable gym equipment and overall I’m really happy with it. Everything looks solid and well-built, and the design is great for saving space. The instructions were clear and easy to follow, so installation was straightforward. Delivery was also quick and the package arrived in good condition.

The only issue I had was with the weight hangers. The setup includes six hangers, but I only received enough nuts and bolts to install four of them. Because of that, I couldn’t fully set it up as intended, which makes it look a bit incomplete.

I’d really appreciate it if the company could include the exact number of required bolts (or even a few extras) in the package. Aside from that, it’s a great product and I’m satisfied with the purchase.

2026年4月6日
5つ星のうち1の評価

Did not have product in stock

Did have product in stock, didn't arrange immediate refund due to out of stock. Was emailed and asked to call them. Have called several times to chase refund. Disappointing that I need to spend time fixing their error.

2026年4月2日
5つ星のうち5の評価

Very happy!

Website was easy to navigate. The customer service was lovely, they called to arrange delivery. The delivery driver was very nice as well. The item I purchased is amazing. I’d definitely purchase through Easy Go Online again. 😄

2026年3月31日
5つ星のうち1の評価

BEWARE 125CC Beast Sports quadbike.

Purchased 125CC beast sports quadbike back in Dec 25 / Jan 26 issue #1 -Incorrect foot guard on arrival. Both were for the same side.
Issue #2 - While waiting for this part the battery dies with in 3 wks of first start. Goeasy never accepted the battery was at fault. Ended up buying a battery from Autobarn and works fine now. Issue #3 - Metal bracket that holds the side exhaust snaps . Issue #4 - Just on last wk it was discovered that swing arm is totally cracked in 2 weld spots ( either side). Major structural failure. Luckily it was discovered otherwise it could have easily caused a massive injury .This is all with in 3 months.Quad was only used for around 2 wks since delivery in early Jan.

Please check your kid's quadbike as there could be accidents waiting to happen due to major structural issues with this product line.

******
Reply to Goeasy

If safety was taken seriously then you would have offered to pay the full cost of repairs for the exhaust weld. Refund amount mentioned is $110 which was 50% cost of a mobile welder.

However, cracked swing arm issue takes safety issue to a different level. Common issue seems to be the weld quality and quality of associated metal parts used.

Having 3 cable ties to hold a snapped exhaust bracket from rattling doesn't void Australian Consumer Law!


2026年1月10日
Go Easy Online ロゴ

Go Easy Online からの回答

Hi Kanchana,

We appreciate the feedback, but the claims made do not reflect the facts of the case.

This model is one we sell in large numbers without the issues described. We have supported the customer at every step and even consulted DGS, who confirmed that we were handling the matter correctly. A goodwill refund was offered to repair the unit, but the customer declined and continued using it with a cable tie, which is unsafe and not recommended.

We are committed to product safety and customer support, and we remain willing to resolve this through the proper channels.

Thanks

5つ星のうち5の評価

Great service

We purchased a treadmill from this site and couldn’t be happier with the experience. The price was excellent, the customer service was friendly and helpful, and the click-and-collect process was smooth and convenient.

2026年3月25日
Go Easy Online ロゴ

Go Easy Online からの回答

Thank you for taking time to share your valuable review. We are so grateful that you have shared your shopping experience with us. Thank you for your support and we look forward to seeing you back soon. Stay Safe!

Go Easy Online

5つ星のうち2の評価

Great product, poor communication and customer service

Terrible communication after overselling stock, tried to phone twice but left no message for me, no email sent to me, 5 weeks down the track I finally get ahold of them. Item arrived a good 5/6 weeks after expected. Also over sold swing attachments which was no longer available when plah equipment was sent so that then went on back order.
Great products, poor communication and customers service.

2025年11月30日
自発的なレビュー
Go Easy Online ロゴ

Go Easy Online からの回答

Hi Ellen,

Thank you for your feedback. We’re really glad to hear you love the products, though we’re sorry the communication didn’t meet your expectations.

We did attempt to contact you twice by phone within our standard order processing timeframe, but the calls rang out and we weren’t able to leave a voicemail. We also sent an email regarding your order, and we’re happy to provide a copy of that message if you’d like to see it.

Regarding the delays: the extended delivery time and the back order on the swing attachments were due to stock levels changing during the busy period. We understand how frustrating that can be, and we’re working to improve our communication so customers are kept more up to date when these situations occur.

Kind regards

5つ星のうち4の評価

easy to select items online

easy to select items online, well priced and delved on time.

2026年3月10日
Go Easy Online ロゴ

Go Easy Online からの回答

Thank you for taking time to share your valuable review. We are so grateful that you have shared your shopping experience with us. Thank you for your support and we look forward to seeing you back soon. Stay Safe!

Go Easy Online

5つ星のうち5の評価

Easy purchase

Easy purchase
Good communication and easy pick-up

Thankyou

2025年12月6日
Go Easy Online ロゴ

Go Easy Online からの回答

Thank you for taking time to share your valuable review. We are so grateful that you have shared your shopping experience with us. Thank you for your support and we look forward to seeing you back soon. Stay Safe!

Go Easy Online

5つ星のうち5の評価

Great first experience

Ordered Lifespan Fitness Contour reformer machine in Beige and it arrived in 4 days in perfect condition (sidenote- square plastic stopper missing for 1 side of the track-end - we discovered it helps with noise reduction but very minor issue) - it works beautifully, set-up was easy and a joy to do pilates on this baby every morning! And extra thanks to the gentleman from Border Express that did the delivery who was super helpful in delivering right to our front door, much appreciated 💫

2026年3月2日
Go Easy Online ロゴ

Go Easy Online からの回答

Thank you for taking time to share your valuable review. We are so grateful that you have shared your shopping experience with us. Thank you for your support and we look forward to seeing you back soon. Stay Safe!

Go Easy Online

5つ星のうち5の評価

Customer service was great

Customer service was great, they were responsive to our queries and delivered as promised.

2026年2月27日
Go Easy Online ロゴ

Go Easy Online からの回答

Thank you for taking time to share your valuable review. We are so grateful that you have shared your shopping experience with us. Thank you for your support and we look forward to seeing you back soon. Stay Safe!

Go Easy Online

5つ星のうち5の評価

Excellent thank you.

2025年11月26日
Go Easy Online ロゴ

Go Easy Online からの回答

Thank you for taking time to share your valuable review. We are so grateful that you have shared your shopping experience with us. Thank you for your support and we look forward to seeing you back soon. Stay Safe!

Go Easy Online

5つ星のうち5の評価

Great service

Great service

2026年2月27日
Go Easy Online ロゴ

Go Easy Online からの回答

Thank you for taking time to share your valuable review. We are so grateful that you have shared your shopping experience with us. Thank you for your support and we look forward to seeing you back soon. Stay Safe!

Go Easy Online

5つ星のうち1の評価

Poor quality product

2025年11月26日
Go Easy Online ロゴ

Go Easy Online からの回答

Hi Thomas

We’re sorry to see your review and to hear that you feel the product is poor quality. What’s confusing for us is that we haven’t received any messages, claims, or reports from you about an issue with your dirt bike.

If something isn’t right, we genuinely want to help. Leaving a low review without contacting us doesn’t give us the chance to fix the problem for you.

Please reach out to us directly so we can understand what’s happened and work with you to resolve it. Your experience matters to us, and we’re more than happy to assist.

Kind regards

5つ星のうち5の評価

Arrived very quickly from Victoria to…

Arrived very quickly from Victoria to Northern NSW - thank you.
Edited this review as we have set it up!
Very easy to install and very happy with the awesome connectivity too!

2026年2月25日
Go Easy Online ロゴ

Go Easy Online からの回答

Thank you for taking time to share your valuable review. We are so grateful that you have shared your shopping experience with us. Thank you for your support and we look forward to seeing you back soon. Stay Safe!

Go Easy Online

5つ星のうち1の評価

No communication whatsoever

No communication whatsoever, had to call and get updates with go easy online and the delivery company

2026年2月22日
Go Easy Online ロゴ

Go Easy Online からの回答

HI Kay,
Thank you for your feedback. We’re sorry to hear you felt there was a lack of communication during your delivery process.

Just to clarify, the delivery updates and contact from the carrier are managed directly by the freight company. We don’t have control over the communication they provide, but we always pass on your details so they can reach out to you with updates.

We understand how frustrating delays or unclear communication can be, and we appreciate you bringing this to our attention. If there’s anything still unresolved, please feel free to contact us and we’ll do our best to assist.

Kind regards

5つ星のうち5の評価

Prompt delivery.

Prompt delivery.
Good price of product.
Thanks.

2026年2月19日
Go Easy Online ロゴ

Go Easy Online からの回答

Thank you for taking time to share your valuable review. We are so grateful that you have shared your shopping experience with us. Thank you for your support and we look forward to seeing you back soon. Stay Safe!

Go Easy Online

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報