Goeasyup レビュー 27

put two coats on the kitchen shelves already, dries just like what's shown. the jar feels heavier than stuff I got from a supermarket, real dense. did not spill, lid snaps tight. grabbed the darker espresso shade, next project will go lighter.

Beautifull my daughter loved her chain great quality

Excellent customer service

Customer service listen and act on your behalf. Swiftly and efficiently!

The watch looks good, but the watch face has sharp edges, and the metal watch band also has cheap, sharp edges with a poor finish. The watch is easy to navigate and impressive in that aspect. However, the packaging was not as shown in the advertisement. I hope this helps; it's an honest review.

I ordered 2 pairs of jeans a month ago cost £40.69 code #GUP31873 I was told they had been delivered if they were then not to me.Not only that they said they had been delivered by DPD when in fact Evri were delivering it for me and they admitted they had lost them in one of their delivery hubs.
I have sent several emails but I dont get an answer to any.
Even Evri have stopped speaking to me DPD dont recognise the delivery code provided by goeasy.

I never received any paint I ordered black and grey I have sent emails for a refund or for the paint to be sent but still not heard from anyone
I’m a old lady of 72 and I cannot afford to to lose money like this
And I cannot afford to take anyone to court
Regards Patricia Liddell

Still waiting for my mascara to arrive months after I ordered it ! When I emailed to ask where my order is they said they can't find the tracking details!!
Do not order from here.

Very professional and understanding
Courteous and quick to reply and helpful. Will use this company again

TOLD ME THEY WOULD GIVE ME A REFUND BUT THAT HAPPENED!!!!YOU SENT THE WRONG ITEM,WHAT SHOULD HAVE BEEN AN EASY REFUND YOUREFUSED TO DO ANYTHING AND WHEN YOU TREAT CUSTOMERS THIS WAY,THIS IS THE RESULT!I WANT TO GET A REFUND BEFORE I AMEND MY REVIEW!!!Disgusting company once they have your money they dont care!i ordered a mascara,it took weeks to come and when i received the parcel they had sent me 5 damaged primers!!!i contacted them to say i wanted to send the contents back for a refund after dozens of emails they offered a refund but it wasnt the full amount,they even said i could sell the contents to my friends of family to get money!!!that was shocking!i will not give up until i get my refund and expose this chinese company!!iI HAVE JUST RECEIVED A REPLY TO MY TEVIEW AND ITS THE SAME STANDARD LETTER THEY HAVE SENT ME SO I DONT WANT emails i WANT MY REFUND!!!

I received an item described as a "Cooling" blanket which when it arrived was 100% polyester and looked like the kind of sheet you'd get back in the 1970's. This was supposedly half price, originally £50 for a single sheet! I immediately contacted this company asking for a refund as the item was not as described. After much email correspondence pointing out by uk law I was entitled to a "cooling off" period and them offering 50% refunds I raised a Paypal dispute. I was immediately offered a 100% refund BUT only if I closed the dispute! Again many emails advising me they were an "honest" company in spite of the obvious fault in their plan that if I closed the dispute I would have no way of reopening if they didn't pay up. So I escalated to paypal and have today recieved an email from PayPal informing me that they were not going to support me and that this nylon rag was as per the sellers description of a "Cooling Blanket". Buyer beware, this is a Chinese company with highly inferior and flammable products that would not pass uk safety laws! I'd also rethink using PayPal as a safety net as they are clearly unsupportive when you need them

Update 29th August
Upon reading my review the company sent this response on 20th August;
Customer Service Centre (Customer Service)

Aug 20, 2025, 17:48 GMT+8

I’m Violet，【goeasyup】store Service .Sorry to bother you .

Thank you for sharing your feedback on Trustpilot.

We are sorry that your recent experience did not meet your expectations - this is clearly not the standard we strive for.

We can refund your order/reissue a new package as an apology. Your satisfaction is important to us and we are committed to improving our service.

We hope you would consider updating your Trustpilot review to reflect your current experience.

Still no refund and they sent an email on the 27th saying that I will receive a refund when I've closed my PayPal complaint which PayPal themselves closed over 2 weeks ago!

This is website Scam still I did not received my items bullshit website

My comment is the same as other comments. WARNING do not buy from this company. Items were too big, not at all as advertised and I am unable to send them back and get a refund as they told me the international postage is too expensive. I am trying to cancel my payment at the moment as I have been left stuck with these items which I cannot wear and in fact did not order as they are a different material from what was advertised. How I wish I had never seen this scam on Facebook. What a load of rubbish, designed to trap the customer and illegally accept your money!

Worst website ever ordered a outfit didn't fit wanted to send it back said they don't except returns yet on their website it says different so you can imagine email after email In the end I settled for half my money back and was left with the outfit take my advice don't use this site even delivery took for ever

Would give zero stars if possible. I bought an otem barely described as a cloth melted wheelie bin. Barely fit for pyjamas. Absolutely disgusted

Total scam! Typical Chinese website. The items you actually receive are far inferior copies of the items in adverts. Impossible to try and get a refund. Shocking!
Little scammers indeed who would not encourage any return knowing that the goods are all fake.

Total scam! Typical Chinese website. The items you actually receive are far inferior copies of the items in adverts. Impossible to try and get a refund. Shocking!

I ordered two dresses, the quality and colour were appalling and NOT as described. I emailed and asked to return and refund , they offered me a 20 per cent off voucher. I replied saying that I wanted details of how to return the items for a refund and received an email saying that I had accepted the voucher. I have had about nine emails in total. Absolutely rubbish!

I recently purchased two dresses which were described as cotton and linen blend. Once arrived, the dresses were a horrible polyester material that looked like a shower curtain. I contacted them to return and receive a refund, the customer service is absolutely shocking. Won’t let me return the items and refused a refund, instead offered me a 20% discount on my next order! Avoid this company!

Impossible to send items back
I purchased an item and it does not fit properly. I have contacted company by e mail asking for instructions to send return item. I have had e mail back saying they have replied but I have not had a reply from them.
Do not buy from this company as its impossible to contact them after purchase.