GoFibre Broadband レビュー 

GoFibre Broadband からの回答

2026年7月2日

Hey MrBazzer,

Thank you for the fantastic review!

We're delighted to hear everything has been perfect and that you'd highly recommend GoFibre. Providing reliable broadband backed by great customer service is exactly what we strive for, so your recommendation really means a lot to us.

Thank you again for choosing GoFibre and welcome to the GoFibre family!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年7月1日

Hey David,

Thank you for the fantastic review!

We’re really pleased to hear you were installed and up and running in just 50 minutes. Providing a quick, efficient installation without compromising on quality is exactly what we aim for.

Thank you again for choosing GoFibre and welcome to the GoFibre family!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年7月1日

Hey Graeme,

Thank you for such a fantastic review!

We’re delighted to hear your upgrade to our Advance router was a success and that you were so pleased with the installation.

It’s great to know the engineer was professional, knowledgeable, friendly and patient throughout. Even with a few initial teething problems, it’s fantastic to hear they took the time to carefully troubleshoot the issue and worked with our technical team to get everything up and running successfully.

Your comments about our products, service and staff really mean a lot to us, and we truly appreciate your recommendation. We’ll be sure to pass your kind words on to the teams involved.

Thank you again for your continued support and for choosing GoFibre.

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年7月1日

Hey Margaret,

Thank you for the fantastic review!

We’re really pleased to hear your renewal was sorted quickly and efficiently. It’s great to know the team were friendly, able to arrange a new deal straight away, and help you save money by extending your contract.

Providing straightforward, helpful service is exactly what we aim to deliver. Thank you again for your continued support and for choosing GoFibre.

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年7月1日

Hey Marjory,

Thank you for the fantastic review!

We’re really pleased to hear the engineer was polite and professional throughout the installation. Taking the time to explain the work, discuss the best location for the equipment and make sure it suited your preferences is exactly the kind of service we aim to deliver.

Thank you again for choosing GoFibre and welcome to the GoFibre family!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年7月1日

Hey,

Thank you for the fantastic review!

We’re really pleased to hear the whole process was hassle-free from start to finish. Making the switch as simple as possible, including taking care of the changeover with your previous provider, is exactly the experience we aim to deliver.

It’s great to know everything was quick, easy and completed in no time. Thanks again for choosing GoFibre and welcome to the GoFibre family!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年6月29日

Hey Stuart,

Thank you for the fantastic review!

We’re delighted to hear you’re enjoying both the connection and the service from the GoFibre team. Providing an ultra-fast, reliable service backed by great customer support is exactly what we aim to deliver.

Thank you as well for the recommendation – it really does mean a lot to us. Thanks again for choosing GoFibre and welcome to the GoFibre family!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年6月29日

Hey John,

Thank you for the fantastic review and I hope you are keeping well!

We’re really pleased to hear everything was carried out to such a high standard and that the installation went smoothly.

It’s great to know the engineer provided helpful advice, quality workmanship, and took the time to update your equipment as well. We’ll be sure to pass your kind words on to the team.

Thank you again for choosing GoFibre and welcome to the GoFibre family!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年6月29日

Hey Mr T Ferguson,

Thank you for taking the time to leave a review.

We're delighted we were able to get you connected in the end, and we really appreciate your patience throughout the installation process. While it took a few different approaches and several visits from our engineers, we're pleased the team persevered and successfully got your full fibre service up and running.

We hope you now enjoy the reliable, ultra-fast connection that GoFibre is all about. Thank you again for sticking with us and for choosing GoFibre.

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年6月29日

Hey Emma,

Thank you for the fantastic review!

We’re really pleased to hear we could make moving house that little bit easier. We know there’s enough to think about when you’re moving, so it’s great to know the service lived up to your expectations.

It’s also brilliant to hear you were able to get straight through to our support team without any long wait. Providing quick access to real people who are ready to help is something we’re really proud of.

Thank you again for your kind words and for choosing GoFibre. We hope you enjoy your new home and your new connection!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年6月29日

Hey Douglas,

Thank you for the fantastic review!

We’re really pleased to hear you had a good all-round experience with GoFibre. It’s great to know the installation process was smooth, the preparation work was unobtrusive, and our team were courteous and helpful throughout.

We’re also delighted that whenever you had questions, our support team were on hand to help. Providing a straightforward, well-supported experience from start to finish is exactly what we aim to deliver.

Thank you again for your kind words and for choosing GoFibre. Welcome to the GoFibre family!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年6月29日

Hey Diane,

Thank you for the fantastic review!

We’re really pleased to hear the engineer arrived on time and provided such a great installation experience.

Leaving everything clean and tidy is just as important to us as getting you connected, so it’s brilliant to know that stood out. We really appreciate the recommendation.

Thanks again for choosing GoFibre and welcome to the GoFibre family!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here:

GoFibre Broadband からの回答

2026年6月29日

Hey Moira,

Thank you for such a fantastic review!

We’re delighted to hear all of your broadband issues have now been resolved, including finally getting your printer connected after it had been causing problems for so long. It’s great to know everything is now working as it should.

We’ll be sure to pass your kind words on to John and Sean. They’ll be delighted to hear their helpful, friendly and thorough approach made such a positive difference.

Thank you again for taking the time to leave a review and for choosing GoFibre.

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年6月24日

Hey Sharon,

Thank you for the fantastic review!

We’re really pleased to hear the communication was excellent from beginning to end. Keeping our customers informed every step of the way is something we take great pride in, so it’s brilliant to know that stood out to you.

Thanks again for choosing GoFibre and welcome to the GoFibre family!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年6月24日

Hey Debs,

Thank you for the fantastic review!

Fast, efficient and delivering exactly what we promised is what we strive for, so it’s brilliant to hear that was your experience.

We're also pleased to hear you're happy with the value for money. Thanks again for choosing GoFibre and for taking the time to leave a review.

Welcome to the GoFibre family!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年6月24日

Hey Josie,

Thank you for the great review!

We’re really pleased to hear the installer was excellent. Delivering a friendly, professional service and making sure everything goes smoothly is exactly what we aim for.

Thanks again for choosing GoFibre and welcome to the GoFibre family.

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年6月24日

Hey Raf,

Thank you for the brilliant review! We’re really pleased to hear everything went smoothly from start to finish.

Keeping you informed throughout the process and taking care of the switch for you is exactly the kind of hassle-free experience we aim to deliver. It’s great to know everything was handled smoothly and that you felt looked after every step of the way.

We really appreciate the recommendation – thanks again and welcome to the GoFibre family!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年6月24日

Hey Jenifer,

Thank you for the fantastic review! We’re really pleased to hear the engineer made such a positive impression.

Taking the time to help with your mobile and TVs, without rushing the job, is exactly the kind of ultra-helpful service we aim to deliver. It’s great to know they were polite, well-mannered and made sure everything was working before they left.

Thanks again and welcome to the GoFibre family!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy.
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年6月25日 に更新

Hi Neil,

I'm genuinely really sorry to hear of your experience so far, and the inconvenience this has caused you.

I want to review your case in more depth to understand what's causing the issue you're experiencing, alongside how we've failed to act and resolve this effectively for you.

I've requested your contact details through Trustpilot so we can look into this further for you. I'm really confident we can fix the connection issues and turn this experience around for you.

Thanks
Gregor

*Updated Response*

Hi Neil,

We've taken a closer look at your account, and we’re arranging further investigation once you’re back home so we can properly work through the dropouts and get to the root cause.

Thank you for continuing to work with us while we look to get this resolved.

We’ll pick this back up with you as planned and take the next steps directly.

Our priority is to either get your service performing as it should or ensure you’re supported with a clear outcome.

Thanks again for your feedback, it’s important we get this right

Thanks
Gareth

GoFibre Broadband からの回答

2026年6月23日

Hey Keith,

Thank you for the great review! We’re really pleased to hear you’ve had a great experience with the service.

Thanks again for choosing GoFibre – we really appreciate it!

Jake

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp