GoFibre Broadband レビュー 

GoFibre Broadband からの回答

2026年8月24日

Hi Wayne,

Thank you for such a fantastic review, and for two years with us! You're absolutely right that the best broadband is the kind you never have to think about, so it's brilliant to hear the connection has been flawless and consistently fast throughout. We're really glad the team was friendly and professional when it came to renewing your contract too, and that we could offer you a good deal as a loyal customer, that's exactly how it should be. Thanks so much for sticking with us and for taking the time to share this!

Michael

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who's always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you'll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年8月24日

Hi Fiona,

Thank you so much for taking the time to share this. We're really sorry the initial engineer visit didn't meet the standard you should expect, but we're glad to hear the follow up made all the difference. We'll be sure to pass on your thanks to Richard, it's brilliant to hear he resolved everything within 20 minutes with such clear and courteous communication. Sarah will also be delighted to know her care and empathy on that call meant so much to you, and we're glad the manager's follow up the day before Richard's visit gave you extra reassurance. Thank you for giving us the chance to put things right, and for such a thoughtful review.

Michael

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who's always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you'll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年8月24日

Hi Gillian,

Thank you for the great feedback! We're really pleased to hear the team was professional and respectful of your property throughout. It's great that our engineer took the time to get your devices connected to the new WiFi network too, small touches like that make a big difference. Glad it was all done quickly and smoothly for you. Thanks for sharing, and welcome to GoFibre!

Michael

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who's always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you'll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年8月24日

Thank you for the kind words! We're really glad the customer service stood out for you, that's exactly what we aim for. Thanks for taking the time to leave us a review!

Michael

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who's always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you'll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年8月24日

Hi Freya,

Thanks for the feedback! Glad to hear everything's going well so far. If there's ever anything you need, we're here to help. Welcome to GoFibre!

Michael

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who's always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you'll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年8月24日

Hi David,

Thank you for such a great review! We're delighted the installation was painless and faultless from start to finish. It's brilliant to hear our installer was on time, quick, and left everything clean, and that he took the time to talk you through it all along with some handy hints and tips. That's exactly the experience we want every customer to have. Thanks for sharing, and welcome to GoFibre!

Michael

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who's always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you'll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年8月21日

Hi Carole,

Thank you so much for your feedback! It's great to hear the customer service stood out for you, that's something we take real pride in. We appreciate you taking the time to share your experience!

Michael

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who's always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you'll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年8月21日

Hi John,

Thank you so much for this feedback! It's wonderful to hear that everyone you dealt with was helpful and made sure every aspect of the installation went smoothly. Being thorough and getting the details right is something we really care about, so it's great to know it came through. Delighted you're happy with the service so far, welcome to GoFibre!

Michael

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who's always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you'll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年8月21日

Hi John,

Thank you for the honest feedback! We're sorry the wait between placing your order and installation ran longer than expected, and we appreciate your patience with that. It's great to hear that once the engineers arrived, they were efficient, clean and tidy, especially given the challenge of drilling through a 2 foot stone wall. Lovely to hear they also took the time to get all your appliances connected before leaving. Thanks for sharing this, and welcome to GoFibre!

Michael

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who's always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you'll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年8月21日

Hi Paul,

Thank you for such lovely feedback! We're really pleased our call handler was friendly and took the time to explain everything clearly, that kind of care makes such a difference to the overall experience. Delighted you're happy with the service and would recommend us to friends and family, that means a great deal to us. Thanks for taking the time to share this!

Michael

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who's always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you'll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年8月21日

Hi Duncan,

Thank you so much! We're delighted to hear you had a fantastic experience with us. It means a lot to get feedback like this, and we're glad we could deliver the service you deserved. Welcome to GoFibre!

Michael

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who's always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you'll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年8月21日

Hi Elizabeth,

Thank you for the kind words! We're really glad the communication throughout kept you in the loop, and that our installation engineers were efficient and left everything tidy behind them. Professionalism from start to finish is exactly what we aim for, so it's great to hear we delivered on that. Thanks for taking the time to share your experience!

Michael

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who's always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you'll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年8月20日

Hi Kathleen,

Thanks so much for the great feedback! It's brilliant to hear the whole process felt quick and professional, that's always our goal, but it's fantastic when we can back it up in practice too. From the initial booking through to the engineer visit, we want every step to be straightforward and hassle-free for our customers. Really appreciate you taking the time to leave a review, and welcome to GoFibre!

Michael

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who's always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you'll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年8月19日

Hi Sandra,

Thank you for the lovely feedback! We'll be sure to pass this on to Paul and his colleague — it's great to hear they were friendly and informative and made the whole process easier for you. That's exactly the experience we want every customer to have. Thanks for taking the time to share this!

Michael

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who's always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you'll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年8月19日

Hi Joe,

Wow, thank you for such a thoughtful review! Switching after 16 years with the same provider is a big step, so it means a lot that the experience has lived up to expectations. Really glad our engineer took the time to get everything set up properly and made sure all your devices were connected before he left — that attention to detail makes such a difference. Delighted the speed and stability have been spot on too. Welcome to GoFibre, and thanks for recommending us!

Michael

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who's always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you'll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年8月19日

Hi Ellen,

Thanks so much for the great feedback! We're really pleased our engineer arrived on time and got everything sorted efficiently for you. It's exactly the kind of experience we aim to deliver, so it's great to hear we hit the mark. Enjoy your new connection!

Michael

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who's always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you'll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年8月18日

Hi David,

It's lovely to hear that we got the basics right from beginning to end.

Good communication and reliable service are at the heart of what we aim to provide, so it's fantastic to know that was your experience throughout.

Thank you for taking the time to leave a review and for choosing GoFibre. We really appreciate your feedback and support!

Michael

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年8月18日

Hi Alexander,

It's always reassuring to hear when we deliver exactly as promised. 😊

I'm delighted that everything was clearly explained throughout the process and completed on time. We know how important good communication is, so it's great to hear the team kept you informed every step of the way.

Thank you for taking the time to leave a review and for choosing GoFibre. We really appreciate your feedback!

Michael

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年8月17日

It's great to hear that everything went smoothly. 😊

I'm delighted that your broadband was installed quickly and without any issues, and that the engineer was polite and helpful throughout.

Thanks for taking the time to leave a review and for choosing GoFibre. We really appreciate your feedback!

Michael

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp

GoFibre Broadband からの回答

2026年8月17日

Hi Kellie,

I'm particularly pleased to hear that the team took the time to get everything connected properly and stayed to make sure your devices were up and running before leaving. Those extra touches can make all the difference when getting settled into a new service.

It's also great to know you're enjoying both the app and the speeds, and that you're seeing good value for money too.

Thank you for taking the time to leave such a positive review and for your recommendation. We're delighted to have you on board and hope you continue to enjoy your GoFibre service!

Michael

P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp