レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Discover the Exhilarating World of Goldwin Casino Welcome to the fantastic world of Goldwin Casino, a top-tier online gaming platform that has been revolutionizing the iGaming industry. This cutting-edge platform, frequented by gaming enthusiasts across New Zealand and beyond, boasts an impressive selection of games, lucrative bonuses, and an exceptional customer service experience. Dive into the heart of the action and discover why Goldwin Casino is quickly becoming a favourite among NZ players. Explore the Goldwin Casino Universe Goldwin Casino has successfully established itself as a trailblazer in the online gaming scene thanks to its commitment to delivering an unrivalled gaming experience. This commitment is evident in the casino's expansive repertoire of games. From popular slots and classic table games to immersive live casino experiences, Goldwin Casino ensures there's something for everyone. It doesn't matter if you're a seasoned player or a newcomer to the iGaming world; Goldwin Casino has a game that will perfectly match your preference and skill level. Experience the Thrill of Top-tier Gaming The heart of any casino lies in the quality and diversity of its games, and Goldwin Casino is no exception. The platform partners with the industry's leading software providers to ensure a steady stream of high-quality, engaging games. With stunning graphics, exciting gameplay, and potentially lucrative payouts, every spin, roll, or deal at Goldwin Casino promises to be a thrilling adventure. Whether you're in the mood for spinning reels, flipping cards, or rolling dice, Goldwin Casino will transport you into a world of pure entertainment. Enjoy Generous Bonuses and Promotions One of the most appealing aspects of Goldwin Casino is its generous bonuses and promotions. The casino understands the importance of rewarding its players, and it does so with a variety of promotions designed to boost your bankroll and prolong your gaming sessions. From a lucrative welcome bonus for new players to regular promotions for existing members, Goldwin Casino ensures everyone gets a piece of the action. Experience Exceptional Customer Service At Goldwin Casino, the player is always at the heart of everything they do. This is why they have put together a dedicated customer service team that is available around the clock to assist with any queries or issues. Whether it's a question about a game, a technical issue, or a doubt about a promotion, their friendly and professional customer service team is always ready to help. Uncompromised Security and Fairness Goldwin Casino takes the security of its players seriously. It employs the latest security measures to ensure the safety of your personal and financial information. Moreover, the casino is committed to maintaining a fair and transparent gaming environment. All games at Goldwin Casino are regularly audited for fairness, and the casino operates under a license from a reputable regulatory body. This means you can play with confidence, knowing that your gaming experience is secure, fair, and transparent. Seamless Mobile Gaming In today's fast-paced world, convenience is king. Goldwin Casino understands this and has developed a mobile-friendly platform that allows you to take your gaming with you wherever you go. Whether you're on your daily commute, waiting for a friend, or simply lounging at home, you can enjoy your favourite Goldwin Casino games right from your smartphone or tablet. Conclusion In conclusion, Goldwin Casino offers an online gaming experience that is hard to match. With its wide range of games, generous bonuses, exceptional customer service, and commitment to security and fairness, it's no wonder that it's quickly becoming a favourite among players in New Zealand. Whether you're a seasoned player or a newcomer to the world of online gaming, Goldwin Casino has got you covered. So why wait? Dive into the thrilling world of Goldwin Casino today and discover a gaming experience like no other.
ニュージーランド
2.7
9件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
-Have been verified
-Withdraw has been sitting there since Late may
-Customer Service responded saying withdrawal will be in on Thursday last week
-Haven't received any funds from withdrawal
-No response from Customer Service team appalling service don't recommend
Really disappointing.
People, beware of Goldwin or Mr. West Casino. They have even more casinos,
all under one name.
I used to play at West Casino often, until they lost their license in Malta,
which is justified. Now they are located in New Zealand;
everything is bad with them. I deposited 50 euros this week via bank transfer and received a polite message from the casino stating that the money had been received. But unfortunately, your money isn't credited to your account. After several emails to support, you get no answer. Via chat, you are first told to wait for support; well, they don't respond. So, back to chatting again. Next, they ask for bank statements. Nonsense, you don't need those. I have proof from the casino itself with payment ID. They won't settle for that. They want to see everything from you. I'm not going to send bank statements if they even have proof of deposit.
But yeah, I should have read the reviews on Trustpilot first; then I definitely wouldn't have deposited any money. The money deposit story is over. Mr. West is just terrible, money isn't being credited, I'm not coming back, how can a casino exist if they rip off customers?
Goldwin Casino からの回答
Kia ora, and thank you for sharing your experience. We at Goldwin Casino (goldwin-casino.site) understand your concerns regarding your recent deposit and the frustration of not seeing your funds credited promptly. We would like to clarify that Goldwin Casino operates independently and is not affiliated with Mr. West Casino, nor do we share operations or licensing with any other casino brands. Our platform is fully licensed and regulated to provide safe and secure gaming to our New Zealand players.
Regarding your specific issue with another casino, we highly recommend always checking the licensing and reputation of any online gaming site before making deposits. At Goldwin Casino, we pride ourselves on responsive support and transparent payment processes. If you ever choose to play with us, rest assured that our customer service team is ready to assist you quickly and professionally.
If you have any questions about Goldwin Casino, our licensing, or our payment procedures, please don’t hesitate to reach out via our live chat or email. We hope to welcome you soon for a safe and enjoyable experience.
Ngā mihi,
Goldwin Casino Support Team
DON'T PLAY WHEN ITS TIME TO CASHOUT U CANT GET FUNDS LOGIN MESSED UP N THEY KEEP GIVING U THE SAME FALSE INFORMATION PERIOD GO ELSE WHERE RT
Goldwin Casino からの回答
Kia ora, we’re sorry to hear about your experience with Goldwin Casino Site. We take all feedback seriously and want to assure you that our team is committed to providing a safe and reliable gaming environment for our players in NZ. If you’re having trouble with cashing out or logging in, please contact our 24/7 support team via live chat or email so we can look into your account and help resolve the issue as quickly as possible. We’re here to help and value your trust—please give us another chance to provide you with a better experience!
I withdrew 1010 on Tuesday 3rd march and it’s now Friday 6th. I have sent many emails with no reply and the chat always says same thing, congratulations on your win and your withdrawal is still pending, there is a queuing process that Iv been in but this queue surly can’t be 3 days long?? Will I receive my winning?? I will withdraw my review if I receive my funds
Goldwin Casino からの回答
Kia ora! Thank you so much for reaching out and congratulations again on your win at Goldwin Casino Site. We truly appreciate your patience and understand how important it is to receive your withdrawal promptly. Withdrawals at Goldwin Casino Site are typically processed within 1-3 business days, but sometimes there can be a slight delay due to extra verification checks, especially for larger amounts or during high demand. Rest assured, your withdrawal is safely in the queue and our payments team is working hard to process it as quickly as possible.
We apologise for any frustration caused by the wait and the repeated messages. If you haven’t already, please double-check your email (including spam/junk folders) for any requests for additional verification documents, as this can sometimes delay processing.
If you have any further questions or need help, our support team is here for you 24/7 via live chat or email. We’re committed to ensuring you receive your winnings and hope to see you enjoying Goldwin Casino Site again soon. Thank you for your patience and understanding.
My time at Goldwin Casino was very positive. The registration process was simple, the platform works well on both mobile and desktop, and there’s a solid mix of slots and live games. Bonuses were clear, payouts went through without issues, and support assisted me quickly with verification. I’d gladly play here again.
Very disappointed with Goldwin Casino, Deposited 19th Jan with no wager bonus, was verified on the Fri 23rd Jan, withdrawal request made the same day but told it made the queue following Monday 26th Jan & to allow up to 5 business days to receive withdrawal, Today is the 12th of Feb, still no progress with withdrawal and same response from chat. Multiple emails and sent to support and finance team that have not been replied to. I unfortunately wouldn't recommend this casino. Very misleading and incorrect information given regarding withdrawal time.
Goldwin Casino からの回答
Kia ora and thank you for sharing your experience with Goldwin Casino Site. We’re truly sorry to hear about the frustration and delays you’ve encountered with your withdrawal. We understand how important timely payouts are and apologise for any confusion or lack of updates along the way. Our standard withdrawal processing times are up to 5 business days once your request is in the queue, but sometimes additional checks or high demand can cause unexpected delays—especially if further verification is needed by our finance team.
We want to make this right for you. Could you please send us your username or ticket number to support@goldwin-casino.site so we can urgently escalate your case and provide you with a detailed update? We’re committed to improving our service and restoring your trust in Goldwin Casino Site. Thank you for your patience, and we hope to welcome you back soon with a much smoother experience.
While playing Goldwin casino over Christmas i was lucky to hit a 5000×s multiplier bringing my account to £14500 which i was excited about only to be offered £100 as it was won with free spins intially technically i have to accept this but just be aware they. Will try anything not to pay there players
They have a sister sites called Mr West and Betmaximus i currently can not get my winnings its been since 20th Jan my intial deposit
Do not advise deposting with these sites as they take your money but dont pay out
Note: i have screenshots if anyone needs to see proof
Goldwin Casino からの回答
Kia ora, thanks for sharing your experience with Goldwin Casino Site. We truly appreciate your feedback and understand your frustration regarding the winnings from free spins. As part of our Terms and Conditions, all bonuses and free spin winnings are subject to wagering requirements and maximum withdrawal limits, which are in place to keep our promotions fair for everyone. These terms are always available on our website and we encourage all players to review them before playing.
We're sorry to hear about the delay with your withdrawal and want to help resolve this as soon as possible. Please send us your username and any relevant screenshots to our support team at support@goldwin-casino.site and we’ll prioritise your case. Our aim is to provide a transparent and enjoyable gaming environment for all our members.
If you have any questions about our promotions or withdrawal process, feel free to reach out. We hope to see you back at Goldwin Casino Site soon for a better experience. Ngā mihi nui, The Goldwin Casino Site Team
Goldwin Casino is solid overall. I enjoyed the variety of games and the bonus offers, but the mobile navigation can be a bit confusing at times. Withdrawals work fine, though the verification process took longer than I expected. Support answered my questions, but sometimes it felt like they weren’t fully clear on certain details. Still, it’s a fun site and I would recommend it to others, just be prepared for slightly slower payouts.
I had a great experience at Goldwin Casino! Signing up was quick, and the website is very user-friendly both on desktop and mobile. The game selection is impressive, from slots to live table games. I tried a few bonus offers, and they worked exactly as described. Withdrawal was smooth, and support was friendly and helpful when I had questions about verification - they guided me step by step. Definitely a casino I would return to 😊
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