Goodbuyz レビュヌ 

13
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TrustScore 5段階評䟡の2.5

2.6

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2.6

期埅以䞋

TrustScore 5段階評䟡の2.5

13件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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2.6

すべおのレビュヌ

(13)

過去12か月のレビュヌ数: 11ä»¶

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5぀星のうち2の評䟡

Purchased a pure air 5 e-scooter,

Purchased a pure air 5 e-scooter,
Unfortunately on receiving the scooter it does not turn on or charge, this is pretty unfortunate as I was relying on this to commute to work as my bike got stolen from the train station last week. Now I have to wait god knows how long for a return/replacement or refund will be made.
Unfortunately on this occasion I will not recommend this company due to this misfortune.

2026幎8月12日
自発的なレビュヌ
Goodbuyz ロゎ

Goodbuyz からの回答

Hi Kevin,

Thanks for reaching out, and we're really sorry to hear your Pure Air 5 arrived not turning on or charging. That's definitely not what we want for you, especially when you were relying on it to get to work.

We'd like to check on the status of your replacement or refund and escalate this for you so it's not left waiting. Could you please reach out to us on our socials with your order number and the email address you used when you first filed the concern? That way we can track it down and get things moving.

You can message us on Instagram at instagram.com/goodbuyz_au or on Facebook at facebook.com/goodbuyzau. We'll get this sorted for you.

Cheers,
Good Buyz Support Team

5぀星のうち2の評䟡

Purchase Giantz window tint film

Purchase Giantz window tint film, may add it isn't Good buyz fault at all, it is the quality of the film, so hard to work with.

So thin, difficult to remove the clear backing, I wouldn't purchase again, purchase nano ceramic tint film, much better for an extra $15.

I suppose you purchase a $5 pizza you get a $5 pizza

2026幎6月23日
自発的なレビュヌ
Goodbuyz ロゎ

Goodbuyz からの回答

Hi there, thanks for the honest feedback! Glad to hear you don't hold this one against us, we know that tint film quality can vary a lot.

If you'd like to chat further, you're welcome to reach us at support.goodbuyz.com.au/support/tickets/new.

Good Buyz Support Team

5぀星のうち1の評䟡

Dodgy company.Pathetic customer


Dodgy company.Pathetic customer service.They leave you stuck on hold for an hour.Then you find that they have transferred you to the wrong area.They give you wrong information,and don't honour what they told you.They dont give full manufacturers warranty on their products.Way to lose business morons.Goodbye "good"buyz.

2026幎5月20日
自発的なレビュヌ
Goodbuyz ロゎ

Goodbuyz からの回答

Hi EC,

We're really sorry to hear you had such a frustrating experience. Being left on hold and receiving incorrect information is not okay, and we completely understand your disappointment.

We'd love the opportunity to make this right. Please reach out to our support team at support.goodbuyz.com.au/support/login and we'll do our best to sort this out for you.

Goodbuyz Support Team

5぀星のうち5の評䟡

Just had the best experience with


Just had the best experience with goodbuyz.com.au bought 2 very expensive scooters. One had a warranty problem 2 weeks after I bought it. They rang me back quickly. I returned it and they sent me a new one. They paid all freight and it all happened between Melbourne and Bundaberg within a few days. Would not hesitate to buy from the again.

2026幎4月28日
自発的なレビュヌ
Goodbuyz ロゎ

Goodbuyz からの回答

Hi Jas,

Thank you so much for sharing this! Really glad to hear everything was sorted out quickly and smoothly. That's exactly the experience we want every customer to have.

For upcoming sales, promos, and giveaways, give us a follow on Instagram: https://www.instagram.com/goodbuyz_au/ — plenty of good stuff coming your way.

Kind regards,
Goodbuyz Support Team

5぀星のうち1の評䟡

Goodbuyz ,,,, don’t shop there

I ordered a refurbished homebase from this company . As it took over a week to arrive I went to my local electronics store and bought a new one . When my order arrived I immediately contacted Goodbuyz and the gave me an authority number to return it. I sent from my local post office and have the notification that it was delivered to Goodbuyz . 2 weeks later I again asked about my refund and today was told they don’t have the product which I returned . There’s no customer service and I am out of pocket $150. So do I recommend this company , a resounding No!!

2026幎4月1日
自発的なレビュヌ
Goodbuyz ロゎ

Goodbuyz からの回答

Hi Michelle,

Sorry to hear this has been your experience with us. Has your refund since been sorted out?

If not, jump on our support portal at https://support.goodbuyz.com.au/support/tickets/new and we'll get this looked into for you.

Kind regards,
Goodbuyz Support Team

5぀星のうち1の評䟡

Mila steamfry

I got a Milan steam fry and the instructions aren’t clear! I contacted Woolworths marketplace and they did a ticket for me trying to get in touch with the seller with no avail!!! This company does not have any customer service at all! Worst experience ever! Still I have no resolution for my steamfry! It’s been going on for so long! I can’t use this thing at all

DEFINITELY NOT RECOMMENDED

2025幎11月18日
自発的なレビュヌ
5぀星のうち5の評䟡

Fast delivery

I purchased Eufy doorbells and vacuums. I got great pricing and really fast delivery.

2025幎8月12日
自発的なレビュヌ
Goodbuyz ロゎ

Goodbuyz からの回答

Hello Michael,

Thanks so much for the kind words! Really glad the pricing and delivery hit the mark.

Kind regards,
Goodbuyz Support Team

5぀星のうち5の評䟡

This is how to contact Goodbuyz

Some help for everyone who has had bad experiences so far, Goodbuyz's parent company in Australia is "Directed Electronics" (can't paste link but they're the first result on google). There is contact information on that site.
I did some work with Directed about 5 years back and my counterpart was a good dude (he has, admittedly, left though) and I got a few things through their marketplace stores without issue. Have just placed my first Goodbuyz order though, let's see how it stacks up, but if you have issues go to directed.com.au and pay with PayPal to keep your money safe if they stuff it up!

2025幎11月13日
自発的なレビュヌ
5぀星のうち1の評䟡

This is a scam of a business

This is a scam of a business. They have NO customer service. I purchased through Big W Marketplace and even Big W cannot get in contact with them to arrange a return on an item that did not arrive in sealed packaging and does not work as described.

2025幎10月15日
自発的なレビュヌ
5぀星のうち2の評䟡

Good bye

SLOW - 12 days to post a small item to Adelaide. I had multiple packages from amazon, aliexpress (from china) and ebay before them.

2025幎10月7日
自発的なレビュヌ
5぀星のうち1の評䟡

Garbage - Feel Scammed

Garbage. Ordered from their ebay store - no idea where they delivered the parcel, after numerous calls to Auspost, it looks likes its been returned. This has been over the past 12 days, the phone number for support on GoodBuyz website, useless, the representative was nothing but rude and unhelpful in every way. They also have not replied to a single message on their ebay account. Right now, I feel massively scammed out of $250.

2025幎7月28日
自発的なレビュヌ
5぀星のうち1の評䟡

No after sales support


Very very very difficult to get a hold of someone. No email, no phone, no live chat. You need to raise a ticket and I have been waiting for over a week for a response. Avoid at all costs.

2025幎6月2日
自発的なレビュヌ

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