I bought these for my Fiance she absolutely loves them. Honestly I bought them just for the "cute" factor, but she swears they're actually really comfortable. Another aspect of these that impressed me... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The blanket was a cheap fabric! Advertised as "Premium Fleece". What a joke! And the socks are like a cheap compression hose type material. Actually, I can't even describe what the material is! Orde... もっと見る
This product absolutely exceeded my expectations! The photos I send of my two dogs wasn't the best possible, but the only ones I could capture. You took what I sent and created two pairs of socks that... もっと見る
企業が回答しました
I wish i could give them no stars. I have never written a review before but the lack of response, the order not coming and the refund still not being issued I cannot believe they are in business. The... もっと見る
2.9
まあまあ
3万件のレビュー
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ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
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No trust, dropped the ball BIG TIME!
I ordered on a Sunday 5/8/22, I viewed it was not going to the address I wanted shipped to, I emailed them the same day to ask if I could change shipping address. Pupsocks emailed back Monday 5/9/22 next day, asking where to ship to, immediately I sent back a thank you, and the correct shipping address, I have all the emails for facts. Next, my order is shipping, I notice the address had not changed, I immediately sent a note about it, too late, pupsocks said they could quick make another order and ship right out, oh, and I inquired if they did for no charge, I have not heard a thing. VERY disappointed in this company, they over promise and under deliver, they're other companies out there doing the same, I will use them.
2022年5月26日
GoPupSocks からの回答
Hi Robin,
Thank you so much for taking the time to write and post a review. I am so sorry that we dropped the ball on your order. I see on the 13th we asked if you would like a replacement and for you to reply back to the email and I do not see where we received a reply. I am going to have one of our customer service representatives email you and I believe that we can have a solution for you. Again, thank you so much for taking the time to post a review.
Betsy
The PupSocks Team
Excellent Socks and excellent service
2022年5月24日
GoPupSocks からの回答
Hi Michael,
Thank you for your review. We are elated that you love your PupSocks and that you were pleased with our products and services. We appreciate your business and value you as a customer!
Kind Regards,
The PupSocks Team
Such a funny mothers day gift
Such a funny mothers day gift! arrived promptly and made her laugh!
2022年5月24日
GoPupSocks からの回答
Hi Meg,
Thank you so much for taking the time to write and post a review. I am so happy that your mom loved the custom socks. We love to hear that people love their custom socks. Thank you so much for trusting us with your Mother's Day gift. We hope that you will order from us again. Thank you again for the review we greatly appreciate it.
Betsy
The PupSocks Team
GoPupSocks からの回答
Hi Sid
Thank you so much for taking the time to write and post a review. I am so sorry that you did not receive the order in time for Mother's Day. We strive to try to get out every order in a timely manner. I am also truly sorry that you feel like you did not get the proper customer service. It is not our intent to ignore or not give the proper customer service to our clients. We would love for you to order again. In the email that was sent to you on May 9th, there is a coupon code that you can use. Again, I am truly sorry you did not receive the customer service that you deserved.
Betsy
The PupSocks Team
Sadly my socks were damaged when they…
Sadly my socks were damaged when they arrived. A new pair is being sent but yet to arrive. Disappointing that a damaged pair was sent out. Glad these are being replaced though so the response to the disappointing situation was good.
2022年5月23日
GoPupSocks からの回答
Hi Lesley,
Thank you so much for taking the time for posting a review. I am so sorry that the initial pair of custom PupSocks were damaged. I looked at the shipping status and you should have your news ones by the 27th of May. Again, I am truly sorry that you received damaged ones. We try our hardest to not send out damaged items. I want to thank you again for taking the time to write and post a review.
Betsy
The PupSocks Team
Bought these as a birthday present for…
Bought these as a birthday present for my mom and she absolutely loves them
2022年5月22日
GoPupSocks からの回答
Hi Ross,
Thank you so much for taking the time to post a review. I am so happy to hear that your mother loved her custom PupSocks. These are great birthday gifts! Thank you again for taking the time to write and post a review!
Then PupSocks Team
GoPupSocks からの回答
Hi Alex,
Thank you so much for taking the time to post a review. I am so glad you like your custom product and that processed it and got it shipped to you in a timely manner. Thank you again for taking the time for writing and posting a review.
The PupSocks Team
Great job cropping my cats face!
2022年5月20日
GoPupSocks からの回答
Hi Kim,
Thank you so much for posting a review. I am so happy you like the cropping of your cat. Our design team is very talented. I am so glad you are happy with the custom CatSocks. Again, thank you for the review and we hope you will order again.
Betsy
The PupSocks Team
GoPupSocks からの回答
Hi Lisa,
Thank you so much for taking the time to write and post a review. I am glad your custom order is perfect. We love to make people happy and put smiles on their faces and our custom products do that! Again, thank you so much for the review,
Betsy
The PupSocks Team
blankets and Socks
Iordered 2 blankets and socks for two different people for Birthday gifts. They loved them. I loved them. Order was fast, always updated us. Will be buying more.
Thank You;
Paige
2022年5月19日
GoPupSocks からの回答
Hi Paige,
Thank you so much for taking the time to write and post a review. I am so happy your recipients loved their custom products. We love to put smiles on people's faces so thank you for trusting us with your orders. Again, thank you so much for the review.
Betsy
The PupSocks Team
Happy
Happy. Got socks made with my newborn baby's face for the new grandmas and they loved them. The socks are quite silly and I imagine they will always bring a smile to their faces.
2022年5月18日
GoPupSocks からの回答
Hi Emily,
I am so glad your grandmas love the custom socks. I am sure every time they put them on they will be reminded of how adorable their grandchild is. I am so glad you trusted us to make the custom socks. Thank you so much for posting a review we greatly appreciate it!
Betsy
The PupSocks Team
Honestly
Honestly, I haven't seen the socks yet ... they're they're gift but the service time and delivery was amazing ...took less than a week
I'm sure socks are going to be a lot of fun in fact I ordered two more pairs today without having seen the first pair
2022年5月18日
GoPupSocks からの回答
Hi Phillip,
Thank you so much for writing a review and posting it. I am so glad to hear that your custom product was delivered in a timely manner. This is always nice to hear. Again, thank you again for the review we greatly appreciate it!
Betsy
The PupSocks Team
Perfecto!
The socks came in and they are perfect! The photos were cropped perfectly to capture just our cats faces. So awesome!
2022年5月18日
GoPupSocks からの回答
Hi Natasha,
Thank you so much for taking the time to post a review. I am so glad to hear that the custom Socks were perfect! This is always so good to hear. Again, thank you for taking the time to write a review.
Betsy
The PupSocks Team
Cutest gift ever!
Birthday gift for a friend was a real hit. She was so touched that I procured a picture of her pup to have them made. She’s had several inquiries about them and shared your site. Super cute and high quality.
2022年5月18日
GoPupSocks からの回答
Hi Amy,
That's awesome. We are elated that your PupSocks were a complete hit. Quality is the goal and I'm thrilled to see we achieved it! We appreciate your business and look forward to fulfilling any future orders you may have!
Kind Regards,
The PupSocks Team 🐾
It did not print the picture I…
It did not print the picture I submitted. Waiting for a response from pupsocks to either reprint or refund my money
2022年5月18日
GoPupSocks からの回答
Hi Beth,
Thank you so much for taking the time to write and post a review. I am so sorry you received the incorrect custom PupSocks. I have looked into the order and I am going to have one of our Customer Service Team members get in touch with you in reference to the issues you are having. I believe we will be able to offer you a soultion. Please be on the lookout for that email, and again, thank you so much for taking the time to write a review.
Betsy
The PupSocks Team
Perfect gift for Mom
Perfect gift for Mom. I was worried pics would come out blurry but they look great!
2022年5月17日
GoPupSocks からの回答
Hi Cindy,
Thank you for your review. We are thrilled your special gift for Mom was a complete hit. Thank you for being a valued customer.
Kind Regards,
The PupSocks Team
GoPupSocks からの回答
Hi Sallie,
Thank you for your review. We are elated that you love your PupSocks and you were pleased with our products and service. Quality is the goal and I'm thrilled to see we achieved it! We appreciate your business and look forward to fulfilling any future orders you may have!
Kind Regards,
The PupSocks Team 🐾
I WAS QUITE IMPRESSED.
I was quite impressed in a crowded field of competition to find a company dedicated to giving back to our disenfranchised pet population. Keep up the excellent work.
2022年5月17日
GoPupSocks からの回答
Hi Michael,
Thank you so much for posting a review. Thank you very much for the kind words. We take pride in giving back to the animal shelters in our communities. Thank you very much again for the kind words and thank you very much for purchasing from us.
I bought these for my Fiance she…
I bought these for my Fiance she absolutely loves them. Honestly I bought them just for the "cute" factor, but she swears they're actually really comfortable. Another aspect of these that impressed me was that the clarity of my dogs face is actually tailored into the design, they are most clear while being worn.
2022年5月17日
GoPupSocks からの回答
Hi Erik,
Thank you so much for writing and posting a review. I am so happy to hear that your Fiance loves the custom PupSocks. I also am happy to hear that she wears them because they are comfortable!!! Thank you again for the review and we would be happy to help you again in the future!
Betsy
The PupSocks Team
Novelty only
The printing is pretty well done. The socks themselves have a strange construction, making them oddly flat and not great fitting. They don't have a bend at the ankle, so fabric just bunches up there when worn. These are a fun novelty, but not something to actually wear.
2022年5月17日
GoPupSocks からの回答
Hi Adam,
Thank you so much for the review. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely seriously. Please feel free to email us directly if you have any additional concerns at Team@petsocks.com.
Kind Regards,
The PupSocks Team
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