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Go Real Travel レビュー 

487
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TrustScore 5段階評価の5

4.9

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great ladies and very caring of our needs and where and what we wanted to do. Stayed in contact the whole trip before during and after. Took care of any little discrepancies along the way and all ar... もっと見る

5つ星のうち5の評価

app was great. having someone I could call or text and get quick response was helpful. Thye did a wonderful job of rescheduling my trip when we had to change our outbound date. Hi praise for Go Rea... もっと見る

5つ星のうち5の評価

Go Real Travel (GRT) is a great resource for handling the details of your trip. We took an unrelated river cruise which ended in Vienna, but we wanted to spend a few days in Munich before flying back... もっと見る

5つ星のうち5の評価

This was our second vacation using Go Real Travel - first to Austria, Czech Republic and Poland and this most recent trip to Switzerland. We've had great experiences each time, both during the planni... もっと見る

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当該企業による記述

Go Real Travel provides custom European vacations carefully planned by local travel experts. Travelers can create personalized trips in minutes and receive itineraries, including handpicked hotels, seamless transport, and guided tours, all in one place! Each travel plan is then carefully tailored to their unique needs and preferences by our dedicated team. We ensure an easy, stress-free travel experience, complete with comprehensive guidance from start to finish, a dedicated app guide in the palm of your hand, and 24/7 on-trip support by real humans. Go Real Travel helps you explore the best of Europe with confidence, allowing you to focus on what truly matters: making lifelong memories with your loved ones.


連絡先

4.9

優良

TrustScore 5段階評価の5

487件のレビュー

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4.9

すべてのレビュー

(487)

過去12か月のレビュー数: 41件

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5つ星のうち5の評価

Thanks GoReal for a vacation of a life…

Thanks GoReal for a vacation of a life time. Everything was planned and executed amazingly. All of our accommodations were beautiful, comfortable and located in fun, convenient locations. Transport was arranged from airports and train stations. All of which worked out great and saved me lots of worries. The activities and tours planned all flowed well together. All of the communication from GoReal was prompt and very helpful. Even for this being my first time in Europe on my own, this made it far less intimidating and made everything very accessible. Having the app on hand made taking our own tours even easier. Any trip back to Europe will be booked through them. Thanks for an amazing trip!

2024年9月20日
自発的なレビュー
Go Real Travel ロゴ

Go Real Travel からの回答

Dear Dave

Thank you so much for your wonderful review! We're absolutely delighted to hear that you had the vacation of a lifetime with us. It’s fantastic to know that the accommodations, transportation, and activities all came together to create a seamless and enjoyable experience for you. We understand how important it is to feel comfortable and confident while traveling, especially on your first solo trip to Europe, so we’re thrilled that we could help make it accessible and worry-free.

We’re also glad that our app made things easier for you as you explored, and we appreciate your kind words about our communication. It was a pleasure planning this trip for you, and we’re already excited to help you with your next European adventure! Thank you again for trusting us with your travel plans!

5つ星のうち5の評価

Absolutely superb service, took all the hassle out and let us enjoy our holiday!

We booked a holiday in Italy for just over 2 weeks with Go real. What can I say, the service was so efficient, friendly and mindful of us as individual customers that I have never had a better travel experience. The documentation, the vouchers and tickets and everything we needed were just perfectly put together. the hotels were exactly as we would have wanted them to be and all local tours were staffed by knowledgeable and interesting people. Go Real made our travel come alive with all these arrangements. And the support from material such as the online app, detailed and summary instructions for reference etc. made sure we do not have any uncertainty and can be left to just focus on the pleasure of travel. We also had great support on email and WhatsApp not just before the trip, but also during and after the trip. We did not need help, but we were constantly looked after and there were regular checks that all was going well. And the icing on the cake - Go real had even ordered a bottle of prosecco for us to start out holiday in Venice. I cannot but praise and thank Go Real immensely for their wonderful service,

2024年9月2日
Go Real Travel ロゴ

Go Real Travel からの回答

Dear Venky

Thank you so much for your kind review! We’re thrilled to hear that your two-week holiday in Italy was such a memorable experience. It’s wonderful to know that everything, from the documentation to the hotels and local tours, met your expectations and made your journey so enjoyable. We’re especially glad that our app, instructions, and ongoing support helped make your trip smooth and worry-free. We put a great deal of effort into producing these guides for our travelers and its a delight to hear that they truly make a difference to your travel experiences.

It was my personal pleasure to assist you on your trip - I love adding special touches to make your travels even more delightful. Thank you for choosing Go Real Travel—we can’t wait to plan your next adventure! Best Regards, Samantha

5つ星のうち5の評価

A wonderful trip to Poland/Prague!

This trip to Poland/Prague that Go Real Travel organized for - and with - me, was tremendous! I was very impressed and delighted by the care and support I received from Martin, Julian and Samantha. This started from the initial conversations, and continued right on through organizing the trip's details, which accommodated well my own particular needs and desires, as well as the ready and steady support during the trip itself!

The itinerary was packed with rich, history and details of the cities I visited. The maps and attention to precise details of a variety of routes, as well as the articulate information regarding all my transfers...All of these were marvellous and greatly appreciated. It made my wandering (which can sometimes head off the beaten paths) - and city-to-city travel, relaxed and easy.

There was a single hiccup with one of my reservations for travel: the scheduled overnight train was booked. This was disappointing as it demanded some shifts in the plans we had organized. However, Samantha offered options and quickly reorganized my train travel in a manner that allowed me to follow as close as possible to the original plan, and she arranged things well, in both cities, for this change in the timing of departure /arrival.

I want to mention my guide in Warsaw that Go Real organized: Agnieszka. She was fantastic! This tour was among the highlights of my trip. Her knowledge of the city was vast and layered - both its past and present - and she shared it with so much generosity, warmth, clarity and ease. This is the kind of guided tour that opens doors to a city/locale. It made for a truly inspiring, joyful, and energized time as I continued on my own in Warsaw.

The hotels that Go Real organized were all lovely. I appreciated the conversations about my needs and wants with regard to hotels: their locations, cleanliness and costs. I was happy overall with where I stayed. In Prague, I was right by Old Town Square, which was an excellent location for walking everywhere - something I love to do - but also: an area that is action-packed with tourists. Had I been better aware that this might be the case, I might have chosen one of the other options. Still, the hotel itself - once upon a time a Dominican Abbey - was quite beautiful. The breakfasts in ALL the hotels in which I stayed were great and had lots of options. All the rooms were very comfortable, clean, and the staff friendly and helpful.

Also in Prague, there was an event I learned about upon arriving and wished to attend. I was struggling to get tickets. Samantha and Julian helped me navigate this. I was able to uncover how to get TIX - and I did! Their attentiveness and full support around this was tremendous and hugely appreciated!
As someone of a certain age, and as a woman travelling on my own, assumptions can sometimes be made about needs, wants and interests. I learned how important it is to communicate anything that might be outside the expected box or norm. I especially appreciated when Samantha asked, as the trip was being organized if I had visited Prague before. She noted that some of the usual attractions were not yet on the itinerary. This allowed for a conversation about my desire to have open time to wander and uncover alternate spaces and places, galleries, art and neighbourhoods - which I did!
The itinerary was a full one, but it also offered possibilities of free- flow and ease, and I didn't always follow its daily, written schedule. However, because it held such a wealth of information, I was happily able to cover most of it during my time in the given city. If I missed something, it was due to my own choice to wander, discover, or take in areas or venues at a slower pace.

This was the first time my travel has been organized by an agency. I now understand the benefits! I would certainly use Go Real again. The consultants all provided a wealth of detailed, layered and clear information, alongside sharing multiple, educated and considered options, admirable and appreciated support, good organization and great care. It was a mighty fine trip and travel experience! I look forward to more!

2024年8月30日
Go Real Travel ロゴ

Go Real Travel からの回答

Hi Liza

Thank you so much for your wonderful review! We're thrilled to hear that your trip to Poland and Prague was such a great experience. We're glad that our team was able to support you every step of the way, from planning to travel. It’s fantastic to hear the itinerary, maps, and attention to detail helped you explore with ease, even off the beaten path!

Agnieszka is an incredible guide, and we're so glad she made your Warsaw tour special. We also appreciate your feedback on the hotels and are glad most met your needs. Thank you again for choosing Go Real Travel, and we look forward to helping you plan your next adventure!

5つ星のうち5の評価

Family Trip to Budapest, Prague, Vienna

We are a family of 5 with 3 boys (21, 17, 15). We needed to attend a wedding in Budapest this last July, celebrate our son's 21st in Prague, and wrap up our vacation in Vienna. This was the first time our children had been to Europe. I reached out to Martin and explained exactly how we wanted this vacation to go. Martin handled ALL of it (except our plane flights), answered all of my questions, and tailored our plans perfectly!!! Samantha was assigned to us and sent us a very detailed itinerary (150 pages). Wow! The first leg of our vacation (San Fransisco to Istanbul) was a mess. Before I could call Samantha, she had already been tracking our flight, made arrangements with transportation crew, hotels, etc. and gave us specific instructions on what to do next! Amazing! Throughout our entire vacation, Samantha made it clear that she is available 24/7! She helped us navigate all three cities, and even helped us during a commercial train derailment in Slovakia that delayed our train. Because of Samantha (and Martin), our Euro Tour was the family trip of a lifetime! We can't thank the two of you enough! We can't wait for you to help with our next trip!!! A++
-The Odle Family

2024年7月31日
Go Real Travel ロゴ

Go Real Travel からの回答

Dear Clifford & Odle Family It was our absolute pleasure to have you travel with us! Thank you so very much for the review, we truly appreciate it! I am so glad you were satisfied with our service and that you had a great vacation. This is always our aim! We hope we can welcome you and your family on another trip with us in the future! :-) With big thanks from myself (Samantha) and everyone at the Go Real Travel Team!

5つ星のうち5の評価

Pleasant travel with the service of Go Real Travel

This is the third time that we have Go Real Travel to arrange our trips. This group has professionals from the planning office to those execute activities on site. It started with a detailed plan for the desired trip, just tell the advisor how many days and where you would like to go. Then the rest is handled smoothly, for the actual travel. Hotels are all selected in very convenient locations and near the center of activity. The local tour guides are all veterans with many years of experience. Then the next day or two, you can decide yourself what you would like to see based on the information provided. They all have lots of knowledge of the sites. Transportation pickups were all on time and drivers are courteous and friendly. They all can speak English so help to know the area too. I highly recommend Go Real Travel to those don't know what to do with their travel. Go Real Travel will take away the hassles from you, so you can enjoy the trip.

2024年6月22日
5つ星のうち5の評価

A really excellent experience

The hotels, while they differed in their strengths, were overall very good. The travel arrangements and instructions were spot on and the tours and tour guides were very good. Using Go Real Travel saved me a ton of time planning this trip and the results were likely better than I could have achieved.

But this wasn't a 'tour' in the usual sense as were were on our own and independent so could do as we pleased pretty much when we wanted. Having this personalized plan was great and without the effort of making the arrangements ourselves.

2024年6月28日
5つ星のうち5の評価

An Unforgettable Trip

Go Real took our list of desired cities and created a detailed itinerary, including hotel reservations, guided tours and train travel between locations. Their level of planning allowed us to relax and enjoy ourselves. And their detailed itinerary with input on public transit, tipping and security was most helpful. This was a trip we had anticipated for many years and Go Real was a key ingredient! Our deepest thanks to Martin and his team.

2024年6月4日
5つ星のうち5の評価

Go Real Travel - an exceptional tour company

Go Real Travel did an exceptional job of creating an itinerary for our 3 week holiday in Salzburg, Austria and France. They worked with us to develop an itinerary that would allow us to do what we wanted to do and not have some canned itinerary one might find elsewhere. The recommendations on things to do and see were excellent. The private tours arranged by Go Real Travel were great and all of the tour guides were fantastic. The accommodations arranged by Go Real Travel were also very good. Go Real Travel also arranged some of our transportation, which was very helpful (especially arranging private transportation from Charles De Gaulle airport in Paris to Bayeux, France!). We highly recommend Go Real Travel to help plan and execute a holiday one will remember!

2024年5月8日
5つ星のうち5の評価

We took our first trip to Europe with…

We took our first trip to Europe with Go Real Travel and it did not disappoint. Martin stated, in our first conversation, “it would be like visiting family and he was spot on.” Our accommodations were quiet and central. The private tours were the hit of the trip. Each guide was personable and local to the community. Samantha’s quick responses to email questions and the 24 hour help line made navigating this 5 week trip easier. I will use Go Real Travel on our next trip and highly recommend this company.

2024年4月11日
Go Real Travel ロゴ

Go Real Travel からの回答

Dear Lynn Thank you very much for your great review! We are so glad to hear that your trip was enjoyable and we thoroughly enjoyed working with you in creating your dream trip for you and your family to experience. It was my personal pleasure to help you during your trip and we really hope to welcome you on another one in the future! Best Regards Samantha and the GRT Team!

5つ星のうち5の評価

17 Nights in Italy

This was our second time using Go Real Travel. We had been very happy with the company on a previous trip and decided to go with them on a longer trip, which was put together in a relatively short time.
Martin, and later, Samantha, organized an excellent itinerary for us based on our preferences. We stayed in Venice, RioMaggiore, Florence, Rome and Sorrento. The hotels in Venice, Florence, Rome and Sorrento were excellent and easily accessed from the train station or a public transit stop. The hotel in Riomaggiore was nice with a beautiful view, but was a very strenuous climb.
We had wonderful and very knowledgeable guides for a private tour each at Venice, Florence, Rome and Pompeii, and being with them definitely added insight and value to our experience.
Train tickets, public transport tickets tickets for a gondola ride and for the Vatican Museums were all arranged for us, by Go Real Travel, with detailed instructions on how to use them.
The beauty of using Go Real Travel is the detail in which they arrange every single part of your trip. Tips, anecdotes, history, and of course, details of what to see and how, made the trip really come alive and interesting for us. I felt I knew Italy well just from reading their daily schedules before our departure.
The detailed level of planning made by Go Real Travel made the trip less intimidating. Their schedules also have enough built-in flexibility that if for any reason you choose to do something else, you have enough knowledge to do it confidently. Travelling under their guidance provides the optimal balance of having a detailed schedule, but not being hurried along like a conducted tour.
They are always there to answer your questions promptly and a couple of times during our trip we ran into some problems and messaged Samantha. She responded even at midnight and fixed our issues. That level of support is truly remarkable.
We had an immensely rewarding trip thanks to Go Real Travel, and would happily recommend them to potential travellers.

2024年5月1日
5つ星のうち5の評価

Spend less time planning, more time on fun

If you know where you want to go but are short on time in terms of planning the actual itinerary, Go Real Travel has your back. From all the popular tourist spots to hidden gems that most would miss, GRT will take care of you. You are able to customize your itinerary further based on not only your interests (arts & culture, outdoors, food & wine+) but also your style (local guide vs DYI, budget vs. luxury, etc.) Sure, you can do all the research yourself and scour through TripAdvisor, YT travel vlogs, and Google reviews, but that can quickly get out of hand in terms of time commitment. And we all know how insane the workload can get before vacation (and after, lol). GRT was an absolute lifesaver for my last trip to Europe, and I'm very grateful to Dave and his team for coming up with a fantastic itinerary in no time!

2024年5月1日
5つ星のうち4の評価

Definitely worth it!

I was impressed with the smoothness of transfers and good hotels. The private 1/2 day guide was a great idea for familiarizing ourselves with the cities. The itinerary materials could have been clearer. The map in Prague was great but no map was supplied for Budapest.

2024年4月16日
5つ星のうち5の評価

This was the first time we have used Go…

This was the first time we have used Go real travel.
We usually go with ef Go Ahead Tours with a group of 30 people.

Our trip was from Warsaw Krakow Prague Dresden and Berlin for a 14 day tour.
The attention to detail was incredible.

Samantha and her assistant were always available and answered our questions in a timely manner.

The hotels were all in Prime locations walking distance to old towns and public transportation .

Our guides were always on time and extremely knowledgeable and personable.

The drivers were not only on time but always early.
All drivers shuttled us from the door of our hotel to the door of the next hotel or to the door of the airport.
They all drove new or practically new clean black Mercedes and we felt like VIPs.

The app on our phone and laptop for Gorealtravel had day by day details about our itinerary maps and printed out coupons for museums and activities.
It was extremely helpful.
I call it traveling with training wheels.

The company was flexible about our request to change hotels before the trip began. During the trip we asked to add an Excursion on the way from Dresden to Berlin to see the Wittenberg door and we were able to do that.
I have told all of my followers on social media about this company and I hope they are able to continue having strong support and a profitable business.
We would definitely like to use them again for Future travel.

2024年5月5日
5つ星のうち5の評価

Fantastic Prague Trip!

I recently returned from an 8-day trip to Prague and I had a wonderful time. The airport pick-up was convenient and stress-free, and the accommodations were very comfortable and welcoming. I felt at home. The trip itself was amazing, and the assistance with public transit tickets was very helpful in getting around Prague. I especially appreciated the advice to visit the Vysehrad Fortress, which was a highlight of the trip. I am a musician, so I was happy that they included information on finding the graves of the composers Dvorak and Smetana in the beautiful Vysehrad Cemetery. We had a small hiccup on our trip to Karlovy Vary, but it was quickly remedied and it turned out to be another highlight of the trip. They also handled the ticket purchase for a concert I had found in my trip research. We were on the second row and the performance was exceptional. Their mobile app is also quite comprehensive. Definitely a 5-star experience.

2024年4月23日
5つ星のうち3の評価

Private transport from the airports to…

Private transport from the airports to hotels & the returns were efficient, on time, & hospitable.
The hotel in Rome did not have the room we'd reserved to accommodate 3 people & the front desk was not supportive in making changes. Front desk staff were NOT at the front desk most of the night, so we couldn't ask for help about anything. Our return stay the night before leaving Italy & flying home was a nightmare. We were in a VERY small room that was actually a 'sitting area' for a room next door & they had tried to 'convert' it to a room for 3 guests with 3 twin beds. 1 bed broke when my friend (who only weighs 150 lbs) sat on it. Front desk staff tried to fix it & we saw that it had been 'rigged' previously with rope under the mattress to support the frame. The 'boutique' hotel in Florence was small & clean, but we caught front desk staff sleeping in another room at night, which explained why no one ever answered the phone when we called. The hotel assured us the desk was manned 24 hrs. We weren't allowed to go to the restaurant area at night at any time to even get a drink. Our shower leaked in the bathroom steadily & we reported it for 3 days & it was not repaired.

2024年4月1日
Go Real Travel ロゴ

Go Real Travel からの回答

Thank you Diane for taking the time to share your detailed feedback with us. We're pleased to hear that the private transport to and from the airports met your expectations for efficiency, punctuality, and hospitality.

However, we're genuinely sorry about the challenges you faced with your accommodations in Rome and Florence. It’s particularly concerning given that these hotels are highly-rated by past travelers, making your experience unexpected and not to the standard we aim to provide.

Please rest assured that we take your comments seriously and are in the process of discussing your experiences with the respective hotels to ensure improvements are made. Our goal is always to provide our guests with comfortable and enjoyable stays.

While we understand that this doesn't change your experience, we're grateful for the opportunity to address these issues and prevent them from happening in the future. Thank you again for your feedback, and we hope to have the chance to better serve you in the future.

5つ星のうち4の評価

Italian Holiday

We traveled to Venice, Rome, and Sorrento with the assistance of Go Real Travel. Rome was definitely the highlight of the trip, as far as the accommodations Go Real provided us with. They booked our stay in a lovely hotel, arranged private guided tours with a fantastic tour guide, and booked a group food tour that was especially fun. Our contact person with Go Real was extremely easy to get in touch with throughout our trip which was very helpful. It was also incredibly nice to have all of our train tickets booked ahead of time by Go Real, and to be able to download all the tickets onto my phone for ease. Their travel app is also very easy to use and useful. There were a few miscommunications about some of our desired activities which did not make their way into our itinerary, but overall our trip went very smoothly. Planning a multi-city trip in a foreign country is not an easy undertaking, and Go Real definitely made the process much less difficult and confusing. In hindsight, I feel like I did not know enough about the specific locations we were staying in, and I should have done more research on my own, but I do think Go Real could provide a bit more information in some respects, such as knowing that the price of a taxi will be more than twice as expensive in Sorrento than in Rome.

2024年3月22日
5つ星のうち5の評価

Wonderful experience!

Despite being a seasoned traveler, we used Go Real Travel for a leg of a Germany trip. Martin and team meticulously curated a personalized travel plan tailored to our preferences, but also went above and beyond to ensure every detail was taken care of. He worked closely with us to create an exciting itinerary that we could not have created on our own. It was evident that they were extremely knowledgeable about the destinations.

The app was invaluable as it provided background and details on the destination as well as directions. We will definitely be traveling with Go Real again in the future.

2024年1月12日
自発的なレビュー

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