Snappy レビュー 24

I’d give it zero stars if I could.
Placed an order through the Snappy website app thinking I’d actually get what I paid for. Big mistake. items were missing, what did arrive was cold, and clearly had been sitting for a while. I ordered a full meal with sides and drinks — got half of it, no drinks, and the rest was wrong. Tried contacting support and the restaurant, and all I got was finger-pointing. Snappy says it’s the restaurant’s fault, the restaurant says “take it up with Snappy.” So I’m just stuck paying for stuff I never received. Absolute scammy experience. The app is glitchy, unreliable, and clearly doesn’t care about customer satisfaction. Avoid at all costs. You’ve been warned.

Ever since we installed a Self Serve Kiosk at our poke bowl restaurant, the customer experience has improved dramatically. Guests enjoy the ease of ordering at their own pace, and we've seen a significant uptick in order efficiency and overall sales.

Implementing Snappy's all-in-one POS at my restaurant has been a game-changer, notably enhancing our operational efficiency and guest experience. The intuitive table-side ordering feature allows guests to order with ease, reducing wait times and elevating their dining experience. Exceptional customer service, streamlined processes, and innovative features make Snappy an invaluable asset to any restaurant seeking growth and excellence.

We signed up for Snappy’s POS system few months ago and it was exactly as advertised. Support staff helped us onboard quickly and still responds quickly whenever we have any questions or issues. Would recommend to other restaurant owners.