Gotifab レビュー 

30
•
TrustScore 5段階評価の4.5

4.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great communication with the company regarding selecting an item and size. Item shipped fast as well, arrived in 1 week from shipping date! Maybe 2 weeks overall! Looks exactly like the image a... もっと見る

5つ星のうち5の評価

I loved the chaniya choli I ordered from Gotifab online from US. The material, finishing and measurements were excellent as requested. The best part was constant direct communication since the order t... もっと見る

5つ星のうち4の評価

My saree for my nikkah turned out to be beautiful. Unfortunately I had to choose my saree 3 times due to different inconveniences. The customer service was very personable, helped me choose a new sare... もっと見る

5つ星のうち4の評価

Thank you so much for the wonderful team !!!!! It was a great experience shopping with Gotifab. They made my shopping experience incredibly easy. Thanku again for the quick shipping and careful packag... もっと見る

企業情報

  1. 衣料品店
  2. ・
  3. 紳士衣料店
  4. 婦人服店

当該企業による記述

With Gotifab, every outfit is a tale of culture, craftsmanship, and style. Our promise? Authentic fabrics, fashion-forward designs, and value you’ll love. We weave tradition with modern flair to create collections that are truly distinctive. Browse through our handpicked styles — your next favorite outfit is just a click away. For Indians living abroad, we make it easy to celebrate your roots — from weddings to festivals — with authentic ethnic fashion that feels like home, no matter where you are.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

30件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(30)

過去12か月のレビュー数: 21件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great experience with online shopping

I loved the chaniya choli I ordered from Gotifab online from US. The material, finishing and measurements were excellent as requested. The best part was constant direct communication since the order till the delivery on whats app with Surbhi. ❤️❤️

2026年10月13日
自発的なレビュー
5つ星のうち5の評価

I ordered two lehengas from this site…

I ordered two lehengas from this site for Navratri with custom measurements. They reached out right after I placed the order to confirm my preferences and delivered them exactly when I requested. The quality is even better than the pictures! Absolutely love them—definitely worth the purchase. ❤️

2026年9月26日
自発的なレビュー
5つ星のうち5の評価

Customer service is great

Customer service is great, super helpful in answering questions. Bought 2 outfits for the first time from here for my daughter and they’re beautiful. Arrived in timely manner as well.

2026年9月22日
自発的なレビュー
5つ星のうち5の評価

Communication and Quality!

Great communication with the company regarding selecting an item and size.
Item shipped fast as well, arrived in 1 week from shipping date!
Maybe 2 weeks overall!

Looks exactly like the image and very beautiful and lightweight, as I wanted for work!

2026年9月18日
自発的なレビュー
5つ星のうち5の評価

Très bonne expérience client

Très bonne expérience client. J’ai contacté via Whatapps le service client. J’ai été aidée pour trouver ma taille (pas la même pour le haut et le bas). J’ai choisi l’envoi Express, j’ai reçu mon colis une semaine après ma commande. Le lehenga est très beau, ça me va parfaitement. Je recommande vivement tant pour la qualité de la robe que pour le contact client

2026年8月24日
自発的なレビュー
5つ星のうち5の評価

Shipping and delivery were exactly as…

Shipping and delivery were exactly as promised and arrived on time. I am extremely satisfied with the quality of the suit. It fit me perfectly, with no alterations needed. The craftsmanship and attention to detail exceeded my expectations. I would highly recommend their products and services to anyone looking for a quality, well-fitted suit. Thank you for such a wonderful experience

2026年7月29日
自発的なレビュー
5つ星のうち1の評価

Extremely disappointed with my order and customer service

Extremely disappointed with my experience with Gotifab. The outfits I received were nothing like I expected. The sizing was completely inaccurate, with both blouses being far larger than an Australian size 12 despite ordering according to the measurements. One of the beige tops also arrived with stains, and the quality of the material was very poor. The beading was already falling off, making it look cheap, and I also received padding in the blouses when I specifically did not want it.
I communicated with both Milan and Surbhi multiple times, providing clear photos and a video showing the sizing issues and the other faults. Despite this, I did not receive a satisfactory resolution. Instead of taking responsibility for the problems, the process became frustrating and time-consuming.
After giving the company multiple opportunities to resolve the matter, I had no choice but to lodge a formal complaint and pursue a refund through my bank.
I would not recommend Gotifab based on my experience. Poor quality, inaccurate sizing and disappointing customer service.

Following the company's response, I would like to clarify that I did provide Surbhi with several clear photos and a video comparison, exactly as requested, showing the significant sizing difference. The material is also poor quality, feels itchy against the skin and multiple beads have continued to fall off, with several still on my apartment floor. I stand by my review and my experience.

2026年7月3日
自発的なレビュー
Gotifab ロゴ

Gotifab からの回答

Dear Valued Customer,

We're truly sorry to hear that you're disappointed with your experience. At Gotifab, we take every customer concern seriously and always strive to resolve issues fairly.

Regarding the sizing concern, before we started production, we personally confirmed your body measurements with you to ensure the outfit was made according to the details you provided. When we requested evidence of the sizing issue, we asked for measurements taken with a measuring tape. However, the photos shared did not include measurements of the garment and instead showed the outfit placed on a pillow, which unfortunately does not allow us to verify whether the garment measurements differ from the confirmed order specifications.

We would also like to clarify that the photos provided did not show the beadwork falling off as described. If there are loose beads or any other manufacturing defects, we would be happy to review clear close-up photos or a video so our quality team can assess them.

Our intention has never been to avoid responsibility. We have been communicating with you throughout the process and remain committed to finding a fair resolution. We kindly request that you share clear garment measurements taken with a measuring tape (including the blouse bust, waist, and other relevant areas) along with close-up photos of any defects. Once we receive this evidence, we will review the matter promptly and work towards an appropriate solution.

We value every customer and are still ready to assist you. Please contact us directly so we can resolve this as quickly as possible.

Best regards,
Surbhi
Head of Customer Support Team.
GOTIFAB

5つ星のうち4の評価

Absolutely loved my lehenga from…

Absolutely loved my lehenga from GotiFab! The quality exceeded my expectations, and the fabric felt so luxurious and comfortable to wear. The craftsmanship and attention to detail were beautiful, and the outfit fit perfectly. I received so many compliments and genuinely felt amazing wearing it. If you’re looking for a gorgeous lehenga that’s great quality and makes you feel confident, I highly recommend GotiFab!

2026年4月24日
自発的なレビュー
Gotifab ロゴ

Gotifab からの回答

Dear Sakshi,

Thank you for taking the time to share your experience with Gotifab. We are delighted to know that you loved your lehenga and that the quality, craftsmanship, fabric, and fit exceeded your expectations.

It is especially rewarding to hear that you felt confident wearing your outfit and received so many compliments. Feedback like yours inspires us to continue creating beautifully crafted ethnic wear with the highest standards of quality and service.

Thank you for choosing Gotifab. We look forward to serving you again for your future weddings, festive celebrations, and special occasions.

Best regards,
Surbhi Goti
Head of Customer Support Team.
GOTIFAB

5つ星のうち5の評価

Recently I got beautiful sarara/ plazo…

Recently I got beautiful sarara/ plazo set. This set many options for colors. It is very nicely made. The embroidery on net cloth is exclusive. Because it is net fabric the vendor provided very high quality satin fabric as lining. Overall the set is made perfectly. Very pretty. I loved the whole look, quality fabric and embroidery. Wore in wedding and got ton of compliments.👌🏼five star from me.

2026年6月24日
自発的なレビュー
5つ星のうち4の評価

Nikkah saree

My saree for my nikkah turned out to be beautiful. Unfortunately I had to choose my saree 3 times due to different inconveniences. The customer service was very personable, helped me choose a new saree and made sure it would arrive to me on time. When I received it there was a few gems missing. I give 4 stars only because of the customer service with surbhi if not I would of given a lower rating.

2026年5月20日
自発的なレビュー
5つ星のうち4の評価

Thank you so much for the wonderful…

Thank you so much for the wonderful team !!!!! It was a great experience shopping with Gotifab. They made my shopping experience incredibly easy. Thanku again for the quick shipping and careful packaging!! The item arrived in perfect condition. Overall great experience. Keep up the great work 👍

2026年4月26日
自発的なレビュー
5つ星のうち5の評価

I love my Lehenga very much

I love my Lehenga very much . It fitted well. And the colour is just awesome. I tried it on and I was over the moon . To me in future if I order I’ll definitely be coming to you guys for next order. And it came just in time like you said end of April. First I was bit doubt whether it will reach to me in time but by making one call to Surbhi she helped me out in no time. Done the right choice by shopping with you. And especially when they call on WhatsApp and talk to you personally. Making customers happy by saying how important we are for them. I’ll personally recommend others to shop with Gotifab.
Thank you🙏
Sharda’s

2026年5月8日
自発的なレビュー
5つ星のうち5の評価

Ordered two lenghas from Gotifab to USA

I ordered two lenghas from Gotifab in Feb 2026.

Surbhi immediately reached out via Whatsapp after I placed my order to confirm the order/shipping fulfillment timeline and to confirm if I was okay with it. I received confirmation once the lenghas were dispatched and when they cleared customs in the US. I greatly appreciated the attention to detail and communication.

The lenghas were very good value for the price. The fabric was nice and also the sizing was accurate. I received many compliments on one of the lenghas I wore to a wedding.

I will definitely order again. Thank you Gotifab!

2026年3月5日
自発的なレビュー
5つ星のうち4の評価

Great lehenga and customer service

I had such a good experience with Gotifab! The outfit was beautiful and made me feel so elegant—I received so many compliments on the day ✨. What truly stood out was their warm customer service—they followed up and genuinely cared that everything was perfect, which I really appreciated. It made the whole experience feel so special. Highly recommend Gotifab!

2026年4月12日
自発的なレビュー
5つ星のうち5の評価

Awesome

Awesome
Everything is excellent
Customer service is amazing
Thanks to Surbhi
2 lehenga
1 saree

2026年3月12日
自発的なレビュー

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