Grace Removals Group - Adelaide レビュー 

99
•
TrustScore 5段階評価の4.5

4.4

25 Hewittson Road, 5113 Edinburgh North, SA, AU

•

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

For Interstate removal plus car transport reasonable quote. Packing crew were on time, worked steadily and efficiently. Friendly. Nothing too much trouble. Removalists also arrived on time. Again we... もっと見る

企業が回答しました

5つ星のうち2の評価

Sales rep initially was very good, until there was a problem. Communication breakdown resulting in later than expected delivery. As a result I had to arrange extra days accomodation. Some things got p... もっと見る

企業が回答しました

5つ星のうち5の評価

Quick turnaround from them when we needed household goods shipped from Adelaide to Stavanger asap. Price was lower than what we expected and the service was impeccable. Goods well packaged and arrived... もっと見る

企業が回答しました

5つ星のうち5の評価

Grace helped me moved international and within Adelaide as well (simultaneously). The best set of folks you can rely on to do this for you. A very talented and great subject matter experts. A big shou... もっと見る

企業が回答しました


企業情報

  1. 引越業者
  2. ・
  3. 物流業
  4. 輸送業

当該企業による記述

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


連絡先

  • 25 Hewittson Road, 5113, Edinburgh North, SA, オーストラリア

  • 1300725991

4.4

優良

TrustScore 5段階評価の4.5

99件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.4

すべてのレビュー

(99)

過去12か月のレビュー数: 269件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Grace Removals has been helpful to help…

Grace Removals has been helpful to help me handle my case, even though I am overseas and not in Australia in person. They answered my queries carefully and in detail. The moving also performed smoothly. A great team!

2025年9月4日
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Brenda,

Thank you for your kind words. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Excellent service

Excellent service. I was concerned at how some items were packed together, but I trusted that the packers were experienced. And sure enough, everything arrived in perfect condition, nothing broken, no hint of moisture or mould. Also I really enjoyed being able to track my goods across the oceans 😊

2025年9月4日
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Alison,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

5つ星のうち1の評価

Still waiting for customer service

Extremely disappointed with the customer service team. They promised to get back to me about MANY broken items after using their service. I emailed several times asking for an update, and 5 months later I'm still waiting...

2025年3月16日
自発的なレビュー
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Bernard,

We’re sorry to hear your recent move didn’t go as planned. Our team would like to follow up. Could you please forward your preferred contact details and your reference number to customerservice@grace.com.au?

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Excellent communication

Great communication throughout the planning and execution stages of our move.

2025年8月1日
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Melanie,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

I chose to have packing and removal…

I chose to have packing and removal with Grace and i am so glad I did. Communication was amazing, the service was friendly and made easy. I had someone come out a few weeks before to make an inventory and tell me about what to expect. The packing was done the day before and every single item, including furnishings were well packed and made ready for the removalists. The movers came the following day and safely moved everything over to the new house with minimum fuss. So appreciated it.

2025年7月10日
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Rachel,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Timely competitive quote provided after…

Timely competitive quote provided after onsite visit. On time arrival of removalists on day of moving. Efficient and effective loading and delivery.

2025年7月9日
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Paul and Kristen,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち1の評価

Would not recommend

Would not recommend, we used Grace to move our furniture from New Zealand to Australia. After promising 6-8 weeks then for our future to sit in Auckland unless we wanted to pay even more to have it shipped earlier, it took 4 months in the end. Poor communication throughout. They then lost a valuable item that was part of our table which I had to chase up over 3 weeks to get a response. Which then resulted in them finding a loop hole in the insurance we took out with grace for them not to cover it.
Won’t be using again when we move back nor will be recommending Grace to anyone.

2025年5月6日
自発的なレビュー
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Crispin,

We’re sorry to hear your recent move didn’t go as planned. Our team would like to follow up. Could you please forward your preferred contact details and reference number to customerservice@grace.com.au?

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Stress free interstate move!

Easy communication, friendly and efficient service, clear information on the process.
Questions were dealt with efficiently, and the entire process was as discussed, with zero changes, which was reassuring.

2025年4月8日
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Dee,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Personable and helpful

Personable and helpful. A few little hiccups in Adelaide with Tupperware but Wellington side fantastic. All done in pouring rain with great humour and willingness to go extra mile.

2025年3月29日
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Christina,

Thank you for taking the time to review our service. We appreciate your feedback.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Perfect company

Perfect company from onsite quote to removing and unloading. Would use again if the need arises.

2025年3月21日
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Brandon,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Grace Removals Great Removers

Grace Removals were professional even when I changed my mind on some items I wanted added/removed to the removal.
The removal guys in South Australia and New South Wales were professional and courteous.
I would definitely recommend.

2024年12月12日
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Joan,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

I was impressed with the organisation…

I was impressed with the organisation at short notice. The guys who came to move the stuff were friendly, helpful and got the job done with minimum fuss. They were careful when bringing the items into the new house and were simply very professional.
Certainly I would use Grace again if I ever decide to move again!!
I have used them in the past for overseas move and was very impressed then - which is why I contacted them again for a much smaller move

2025年1月11日
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Mari,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

My pickup from Hobart went well and the…

My pickup from Hobart went well and the delivery in SA went extremely well. Grace office both cities office staff are very organised & professional. The men at both ends were helpful and boxes & furniture were delivered well.

I’ve used Grace before & will highly recommend them to everyone.

Thankyou to all the Grace Team. LynnFrancis

2024年11月29日
自発的なレビュー
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Lynn,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

5つ星のうち4の評価

The Grace Crew including Admin and…

The Grace Crew including Admin and movers went above and beyond with organising a gun crew.
Great work guys really appreciate it!

2024年12月6日
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Leonard,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち4の評価

Good moving experience

The communication with us through out the move was excellent, all queries were answered promptly. Everything was well packed and all our property arrived undamaged.

2024年10月29日
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Joan,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち1の評価

Will not be using them again unless I…

Will not be using them again unless I absolutely have to.

2024年10月9日
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Hi Cindy,

Thank you for rating us. It seems that your recent move with Grace is below expectation. We take our customer service very seriously, so we’d like to apologize that your recent experience with Grace was below expectation. We’ve been able to locate your details in our system and a Grace representative will be in touch with you to follow up.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Smooth move

Very professional and responsive quote and engagement process. Good price. Removalists were friendly, careful and efficient. All up a smooth and worry free move.

2024年9月3日
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Paul,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

I stick with Grace

This has been my 9th or 10 move with Grace over more than 30 years, including a Trans-Tasman return. There is a reason I stick with this company.

2024年7月24日
自発的なレビュー
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Tim,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

From the initial quote to the actual…

From the initial quote to the actual removal, Grace's communication was first class, rapid responses with accurate information. The actual removalists were courteous and efficient and provided flexibility when splitting our move between local storage and international removal. Overall, as painless as it could be

2024年7月11日
自発的なレビュー
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Valued Customer,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Excellent

Excellent! I totally recommend.

2024年7月15日
自発的なレビュー
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Sechu,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

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