Grace Removals Group - Adelaide レビュー 95

TrustScore 5段階評価の4.5

4.3

25 Hewittson Road, 5113 Edinburgh North, SA, AU


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The Grace Removals group in Adelaide went above and beyond. Their quote was 15% cheaper, they were flexible and very prompt. I only had a small amount to move and after shopping around, I was thrilled... もっと見る

企業が回答しました

5つ星のうち5の評価

From the very start Grace removers were fantastic. We need to move our mother with out her being present and then had the settlement moved a few days, these guys helped us out in our most stressful t... もっと見る

企業が回答しました

5つ星のうち2の評価

Sales rep initially was very good, until there was a problem. Communication breakdown resulting in later than expected delivery. As a result I had to arrange extra days accomodation. Some things got p... もっと見る

企業が回答しました

5つ星のうち5の評価

For Interstate removal plus car transport reasonable quote. Packing crew were on time, worked steadily and efficiently. Friendly. Nothing too much trouble. Removalists also arrived on time. Again we... もっと見る

企業が回答しました


企業情報

  1. 引越業者
  2. 物流業
  3. 輸送業

当該企業による記述

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


連絡先

  • 25 Hewittson Road, 5113, Edinburgh North, SA, オーストラリア

  • 1300725991

4.3

優良

TrustScore 5段階評価の4.5

95件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I chose to have packing and removal…

I chose to have packing and removal with Grace and i am so glad I did. Communication was amazing, the service was friendly and made easy. I had someone come out a few weeks before to make an inventory and tell me about what to expect. The packing was done the day before and every single item, including furnishings were well packed and made ready for the removalists. The movers came the following day and safely moved everything over to the new house with minimum fuss. So appreciated it.

2025年7月10日
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Rachel,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Timely competitive quote provided after…

Timely competitive quote provided after onsite visit. On time arrival of removalists on day of moving. Efficient and effective loading and delivery.

2025年7月9日
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Paul and Kristen,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち1の評価

Would not recommend

Would not recommend, we used Grace to move our furniture from New Zealand to Australia. After promising 6-8 weeks then for our future to sit in Auckland unless we wanted to pay even more to have it shipped earlier, it took 4 months in the end. Poor communication throughout. They then lost a valuable item that was part of our table which I had to chase up over 3 weeks to get a response. Which then resulted in them finding a loop hole in the insurance we took out with grace for them not to cover it.
Won’t be using again when we move back nor will be recommending Grace to anyone.

2025年5月6日
自発的なレビュー
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Crispin,

We’re sorry to hear your recent move didn’t go as planned. Our team would like to follow up. Could you please forward your preferred contact details and reference number to customerservice@grace.com.au?

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Stress free interstate move!

Easy communication, friendly and efficient service, clear information on the process.
Questions were dealt with efficiently, and the entire process was as discussed, with zero changes, which was reassuring.

2025年4月8日
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Dee,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Personable and helpful

Personable and helpful. A few little hiccups in Adelaide with Tupperware but Wellington side fantastic. All done in pouring rain with great humour and willingness to go extra mile.

2025年3月29日
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Christina,

Thank you for taking the time to review our service. We appreciate your feedback.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Perfect company

Perfect company from onsite quote to removing and unloading. Would use again if the need arises.

2025年3月21日
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Brandon,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Grace Removals Great Removers

Grace Removals were professional even when I changed my mind on some items I wanted added/removed to the removal.
The removal guys in South Australia and New South Wales were professional and courteous.
I would definitely recommend.

2024年12月12日
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Joan,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

I was impressed with the organisation…

I was impressed with the organisation at short notice. The guys who came to move the stuff were friendly, helpful and got the job done with minimum fuss. They were careful when bringing the items into the new house and were simply very professional.
Certainly I would use Grace again if I ever decide to move again!!
I have used them in the past for overseas move and was very impressed then - which is why I contacted them again for a much smaller move

2025年1月11日
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Mari,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

My pickup from Hobart went well and the…

My pickup from Hobart went well and the delivery in SA went extremely well. Grace office both cities office staff are very organised & professional. The men at both ends were helpful and boxes & furniture were delivered well.

I’ve used Grace before & will highly recommend them to everyone.

Thankyou to all the Grace Team. LynnFrancis

2024年11月29日
自発的なレビュー
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Lynn,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

5つ星のうち4の評価

The Grace Crew including Admin and…

The Grace Crew including Admin and movers went above and beyond with organising a gun crew.
Great work guys really appreciate it!

2024年12月6日
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Leonard,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち4の評価

Good moving experience

The communication with us through out the move was excellent, all queries were answered promptly. Everything was well packed and all our property arrived undamaged.

2024年10月29日
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Joan,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち1の評価

Will not be using them again unless I…

Will not be using them again unless I absolutely have to.

2024年10月9日
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Hi Cindy,

Thank you for rating us. It seems that your recent move with Grace is below expectation. We take our customer service very seriously, so we’d like to apologize that your recent experience with Grace was below expectation. We’ve been able to locate your details in our system and a Grace representative will be in touch with you to follow up.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Smooth move

Very professional and responsive quote and engagement process. Good price. Removalists were friendly, careful and efficient. All up a smooth and worry free move.

2024年9月3日
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Paul,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

I stick with Grace

This has been my 9th or 10 move with Grace over more than 30 years, including a Trans-Tasman return. There is a reason I stick with this company.

2024年7月24日
自発的なレビュー
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Tim,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

From the initial quote to the actual…

From the initial quote to the actual removal, Grace's communication was first class, rapid responses with accurate information. The actual removalists were courteous and efficient and provided flexibility when splitting our move between local storage and international removal. Overall, as painless as it could be

2024年7月11日
自発的なレビュー
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Valued Customer,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Excellent

Excellent! I totally recommend.

2024年7月15日
自発的なレビュー
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Sechu,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Professional individualised service

Professional individualised service. Damien and Adam who did uplift and delivery were amazing

2024年6月23日
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Heather,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

We cannot recommend Grace highly enough.

We cannot recommend Grace highly enough. They were prompt, professional and reliable from the very first phone call, and the crew who assisted with the move were outstanding. Thank you for a smooth, hassle-free experience.

2024年5月18日
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Joslyn,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Straight forward

Straight forward, easy, friendly, capable.

2024年5月13日
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Kathryn and David,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Made international shipping easy and affordable

Grace Removals made it easy and affordable to ship a couch, two chairs and some boxes back to the USA. This was less than a full container. They packed everything for me quite well. I was able to track the shipment through the Panama canal. It took approximately four months to go from Adelaide to Indiana, USA, door to door. They brought everything inside my house when they delivered it.
Excellent service throughout the process. Affordable.

2023年8月11日
Grace Removals Group - Adelaide ロゴ

Grace Removals Group - Adelaide からの回答

Dear Suzzane,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報