Grace Removals Group - Brisbane レビュー 

245
•
TrustScore 5段階評価の4.5

4.4

420 Sherbrooke Road, 4110 Willawong, Qld, AU

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

What a great team at Grace! Alan, Ken, Richard, and Arno are fantastic! Their attention to detail, taking care of Metro’s equipment as their own, as well as their humorous attitude... もっと見る

企業が回答しました

5つ星のうち5の評価

The team were very flexible and accommodated our schedule changes without missing a beat. When on site they got about their work with no fuss, just got stuck in and made it happen in the minimum amou... もっと見る

企業が回答しました

5つ星のうち4の評価

I was more than happy with the booking and packing and move and delivery service. All people were courteous and "take charge" attitude but for one small exception. My disappointment was a missing c... もっと見る

企業が回答しました

5つ星のうち4の評価

UPDATE: We got a call after this review and got our container about 3 weeks later. Friendly 2 guys who delivered it. Only one bowl was broken out of all the boxes. I am changing my rating because of t... もっと見る

企業が回答しました


企業情報

  1. 引越業者
  2. ・
  3. 物流業
  4. 輸送業

当該企業による記述

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


連絡先

  • 420 Sherbrooke Road, 4110, Willawong, Qld, オーストラリア

  • 1300725991

4.4

優良

TrustScore 5段階評価の4.5

245件のレビュー

5つ星
4つ星
3つ星
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1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(245)

過去12か月のレビュー数: 269件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Staff are friendly,consensus

Staff are friendly,consensus, on time, polite,very protective of items.

2023年11月2日
Grace Removals Group - Brisbane ロゴ

Grace Removals Group - Brisbane からの回答

Dear Barry and Amanda,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち4の評価

Great service from start to finish

Great service from start to finish. The people that packed all items and then delivered and our bed and other things together were great. Tim and Tatiana who did quotes and all admin work were brilliant

2023年11月14日
Grace Removals Group - Brisbane ロゴ

Grace Removals Group - Brisbane からの回答

Dear Grant,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Amazing Experience

We moved from Coffs Harbour-Perth,from the first point of contact with Dan to the last point of contact was nothing short of amazing! The quote price was the house and car,the quote didn’t change.
I had Grace pack my house up to and everything came to Perth in perfect condition, not one thing was broken! Each item is labeled and your name is out on everything. The care and professionalism this company showed us was unbelievable,I would totally recommend this to anyone who wants peace of mind and a stress free move.
Cheers guys

2023年11月4日
自発的なレビュー
Grace Removals Group - Brisbane ロゴ

Grace Removals Group - Brisbane からの回答

Dear Lexi,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Professional

Professional, on time and adapted to works as they happened on the day. Grace manage a complete office and warehouse move for our company in QLD. Would definitely reach out to Grace for future projects, pleasure to work with.

2023年9月18日
自発的なレビュー
Grace Removals Group - Brisbane ロゴ

Grace Removals Group - Brisbane からの回答

Dear Francisco,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Terrific experience with Grace

Terrific experience with Grace: great customer service and responsiveness. Everyone I met with was helpful. The price was right for me; good value for money

2023年9月28日
Grace Removals Group - Brisbane ロゴ

Grace Removals Group - Brisbane からの回答

Dear Peter,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Both the pick up team and the delivery…

Both the pick up team and the delivery team were excellent, professional and very friendly. This is the second time we have moved with Grace and we wouldn't hesitate to refer them to friends and family looking to move.
Thank you to the whole Grace team.

2023年10月3日
Grace Removals Group - Brisbane ロゴ

Grace Removals Group - Brisbane からの回答

Dear Kim,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Highly recommend Grace Removals

I would highly recommend Grace Removals. They provided a fantastic service to us for our recent office relocation. Everything was very well organised in the lead up to the move, communication and response times were great and the removal team were professional and efficient.

2023年9月15日
自発的なレビュー
Grace Removals Group - Brisbane ロゴ

Grace Removals Group - Brisbane からの回答

Dear S Grant,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Sydney to Brisbane with no dramas

The grace team maintained good contact in the build-up to the move. The removals team worked very hard and were very careful to pack up our belongings. Delivery was as close to our planned delivery date as possible given the short notice, and the delivery team were absolute machines offloading the boxes. The operatives are very hard workers, pleasant to work with and courteous.

2023年10月3日
Grace Removals Group - Brisbane ロゴ

Grace Removals Group - Brisbane からの回答

Dear Patrick,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Grace Staff could not be faulted

Kahlia Lynam made everything happen!

2023年9月20日
自発的なレビュー
Grace Removals Group - Brisbane ロゴ

Grace Removals Group - Brisbane からの回答

Dear Donna,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Great Team

The team that turned up were lovely and got in and got it done.

2023年9月6日
自発的なレビュー
Grace Removals Group - Brisbane ロゴ

Grace Removals Group - Brisbane からの回答

Dear Lisa,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Would recommend

Good communication, adaptable to our changing needs, flexibility, polite and efficient staff. Very happy with the service

2023年9月1日
自発的なレビュー
Grace Removals Group - Brisbane ロゴ

Grace Removals Group - Brisbane からの回答

Dear Karen,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Very impressed

The team had our office relocation and unpack finished in under 5 hours, great communication and very flexible.

2023年9月7日
自発的なレビュー
Grace Removals Group - Brisbane ロゴ

Grace Removals Group - Brisbane からの回答

Dear Emily,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

The professionalism and support I had…

The professionalism and support I had with moving my sons boxes from NZ.
Kept me informed pf where it was at with the pick up from shipping storage to Cairns and the most delightful guys to meet to do the collection.
Had used Grace removals for my own things before many years ago to relocate from NZ to OZ and would use them again in a heart beat. Keep up the good work team

2023年8月31日
自発的なレビュー
Grace Removals Group - Brisbane ロゴ

Grace Removals Group - Brisbane からの回答

Dear Lynne,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Helpful and good value.

2023年8月26日
Grace Removals Group - Brisbane ロゴ

Grace Removals Group - Brisbane からの回答

Dear Valued Customer,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

We have received our goods on time…

We have received our goods on time and good are still attached. The team with their professionalism, efficiency and proactive was made the whole situation so much more easy.
Anyway, highly recommended…. Their teams were seriously extreme Super Super!
On the delivery date, two young men name Jordan and Brandon, they are very efficiency arrived 30min early, very polite and very fast and strong unloading the goods. Both of them has completed the works, so much more acceptable. We would like to give Jordan and Brandon......1Milllon LIKES.....😊😊😊😊😊😊 and thank you for your service and hard work.

2023年8月22日
自発的なレビュー
Grace Removals Group - Brisbane ロゴ

Grace Removals Group - Brisbane からの回答

Dear Keen,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

They are punctual and very empathetic…

They are punctual and very empathetic and understanding .I had some issues and and I told them my problems .And the support I got was tremendous and overwhelming

2023年7月30日
Grace Removals Group - Brisbane ロゴ

Grace Removals Group - Brisbane からの回答

Dear Veena,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Highly Recommend

Experience with Grace from start to finish was fantastic. Nathan and Kahlia made the move super easy and their team of removalists were fantastic.

2023年7月7日
自発的なレビュー
Grace Removals Group - Brisbane ロゴ

Grace Removals Group - Brisbane からの回答

Dear Ch Gla,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Excellent Service

I moved four boxes of clothes and household stuff from Brisbane to Dubai in Feb 2023. Service provided by Grace Removals is excellent. Their price was reasonable, pick up process was smooth, they provided "worst case" transit time of 3 to 6 months. However, the cargo actually arrived just in 2 months. They kept updating me about the status of transit. Their UAE conveying agent was really good. They had well coordinated smooth delivery process. I received all my stuff in mint condition without any loss or damage. Will definitely use Grace Removals again for international cargo transfers.

2023年4月21日
Grace Removals Group - Brisbane ロゴ

Grace Removals Group - Brisbane からの回答

Dear Uthpala,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち4の評価

RMA move

The team arrived on time and conducted an inspection before starting to move things. I think the team could have communicated better amongst themselves through the course of the job. They got the job done in the time allocated and were very friendly and worked hard.

2023年6月30日
自発的なレビュー
Grace Removals Group - Brisbane ロゴ

Grace Removals Group - Brisbane からの回答

Dear Amanda,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

5つ星のうち4の評価

Experience was pretty good!

Experience was pretty good!

Company was flexible with schedule of install, guys worked pretty well. Ran exceptionally well when Dan Cox was running the show.

Finding a few issues after the install but the Company who supplied the goods is working through that.

All in all, pretty happy considering the scale of the job!

2023年6月1日
自発的なレビュー
Grace Removals Group - Brisbane ロゴ

Grace Removals Group - Brisbane からの回答

Dear Jacob,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

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