Grace Removals Group - Gold Coast レビュー 

142
•
TrustScore 5段階評価の5

4.9

23 Alex Fisher Drive, 4220 Burleigh Heads, QLD, AU

•

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5つ星のうち5の評価

First came Daniel Venables who assessed our jumbled load and got things moving so quickly. THEN What we imagined as a horrible experience in loading from a storage room to our ne... もっと見る

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5つ星のうち5の評価

Exceptional service and follow up from first contact all the way through. Daniel from Gold Coast was brilliant. Wonderful piece of mind knowing the right size truck would be sent based on an in perso... もっと見る

企業が回答しました

5つ星のうち4の評価

Grace handled my move professionally, with secure packing and great support from day one. However, their European transit partners caused delays, and one item was "lost" (likely stolen). They were unh... もっと見る

企業が回答しました

5つ星のうち5の評価

Grace Removals have been doing many packing and removing jobs for us over the past 15 years. Always professional and the staff and teams are the best we’ve ever had. Always ready to do the necessary t... もっと見る

企業が回答しました


企業情報

  1. 引越業者
  2. ・
  3. 物流業
  4. 輸送業

当該企業による記述

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


連絡先

  • 23 Alex Fisher Drive, 4220, Burleigh Heads, QLD, オーストラリア

  • 1300725991

4.9

優良

TrustScore 5段階評価の5

142件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(142)

過去12か月のレビュー数: 269件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

guys were cheerful

guys were cheerful, friendly and helpful and fast and efficient.

2024年9月13日
自発的なレビュー
Grace Removals Group - Gold Coast ロゴ

Grace Removals Group - Gold Coast からの回答

Dear Les,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Professional and Reliable removalist

We have used Grace on quite a few occasions both locally and interstate and have found them to be approachable and professional at all times. The communication is always precise and thorough and you are made aware of each step along the way. We cannot recommend Grace highly enough, they are a great company to deal with. We had one item damaged from our current move and they have been professional and explained the process thoroughly. We are excepting this to have a favourable outcome.

2024年8月21日
Grace Removals Group - Gold Coast ロゴ

Grace Removals Group - Gold Coast からの回答

Dear Kathy,

Thank you for taking the time to review our service. We appreciate your feedback.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Good service, very fast!

All is good. Thank you so much. Good service,

2024年8月14日
Grace Removals Group - Gold Coast ロゴ

Grace Removals Group - Gold Coast からの回答

Dear Michael,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

The Gold Coast team was amazing and…

The Gold Coast team was amazing and extremely patient with my questions. The removalists themselves were outstanding. It is a real art to watch them load. The furniture all arrived safely and the guys unloading were wonderful as well. It was a great experience everything flowed as I was told it would. I would thoroughly recommend Grace Removals when you are relocating.

2024年5月30日
Grace Removals Group - Gold Coast ロゴ

Grace Removals Group - Gold Coast からの回答

Dear Julie,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Good service

Good service. On time. Efficient. Very pleasant team

2024年6月24日
自発的なレビュー
Grace Removals Group - Gold Coast ロゴ

Grace Removals Group - Gold Coast からの回答

Dear Frank,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Very pleased with the exceptional…

Very pleased with the exceptional service and professional staff who worked hard to pack and move our property. Would definitely use Grace again and recommend to family and friends

2024年5月30日
自発的なレビュー
Grace Removals Group - Gold Coast ロゴ

Grace Removals Group - Gold Coast からの回答

Dear Lynne,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Recommend Grace

On time. Friendly. Very capable. Took care with possessions.

2024年5月17日
自発的なレビュー
Grace Removals Group - Gold Coast ロゴ

Grace Removals Group - Gold Coast からの回答

Dear Paul,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Exceptional service, you can trust this team!

The service was so great from start to finish. We did a large move across the state and this company took away so much stress.
Removals team = excellent- we had 48 stairs to move everything down and no complaints from the team.
Admin team = always answered calls or rang back within 10 minutes. Seamless service.
Delivery team = everything it its rightful place in about an hour. Very impressive. Even put the bed and couch back together.

Thanks Grace :)

2024年5月17日
自発的なレビュー
Grace Removals Group - Gold Coast ロゴ

Grace Removals Group - Gold Coast からの回答

Dear Hannah,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

We found Grace removals to be…Amazing, professional and friendly.

We found Grace removals to be efficient, friendly and absolutely great to deal with.
They treated our belongings with great care and took pride in their service. We moved from Pimpama Queensland to Ridgley Tasmania and our property was in storage in Hobart until our property was purchased and finalised. Grace removals took care of everything and were amazing.
Regards Richard and Jane Smith

2024年5月5日
Grace Removals Group - Gold Coast ロゴ

Grace Removals Group - Gold Coast からの回答

Dear Richard,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

They looked after my belongings well

They looked after my belongings for years while I was overseas, then carefully brought them all to my new place with a minimum of fuss. Thanks Jason, Ryan, Jackson, Jay and Bali.

2024年4月26日
自発的なレビュー
Grace Removals Group - Gold Coast ロゴ

Grace Removals Group - Gold Coast からの回答

Dear Nya,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

STRONG RECOMMENDATION VALIDATED

Grace Removals was strongly recommended to me and lived up to expectations from initial quote to pack and deliver to Sydney on time. Very professional throughout.

2024年4月5日
自発的なレビュー
Grace Removals Group - Gold Coast ロゴ

Grace Removals Group - Gold Coast からの回答

Dear Graham,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Perth to Goldy Move

Good communications from the team in the planning phase, and throughout the day of the container unloading.
Team were in good spirits and worked well together
Team had to load containers into smaller trucks to access the property, also property had some difficult positioning of some furniture and this was done very well.

2024年4月8日
自発的なレビュー
Grace Removals Group - Gold Coast ロゴ

Grace Removals Group - Gold Coast からの回答

Dear CS,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Relocation from Gold Coast to Melbourne… thing

Relocation from Gold Coast to Melbourne went very smoothly from start to finish. All staff members I had dealings with were efficient and friendly. Packing very well done and everything arrived in good condition. Grace Removals also helped with the transport of my cat and car. All in all a daunting and stressful thing made easy.

2024年3月22日
Grace Removals Group - Gold Coast ロゴ

Grace Removals Group - Gold Coast からの回答

Dear Ann,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Great service! Highly recommend!

The guys were great; so friendly and helpful. The process was so easy and the guys were more than happy to accomodate us by moving things between our apartment and storage shed. Our whole experience from moving our stuff from Sydney to storage in QLD, then from storage to our home was seamless and easy. Would highly recommend Grace.

2024年3月19日
自発的なレビュー
Grace Removals Group - Gold Coast ロゴ

Grace Removals Group - Gold Coast からの回答

Dear JR,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

The team from Grace Brothers Gold Coast…

The team from Grace Brothers Gold Coast were fantastic. Nothing was a problem for them. They worked quickly. Helped me measure to centre items on walls.
Thank you so much.

2024年3月18日
自発的なレビュー
Grace Removals Group - Gold Coast ロゴ

Grace Removals Group - Gold Coast からの回答

Dear Deb,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

On time professionals who are great at…

On time professionals who are great at what they do no fuss no bs no problems.

2024年3月20日
Grace Removals Group - Gold Coast ロゴ

Grace Removals Group - Gold Coast からの回答

Dear Bernie,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

I recently used Grace

I recently used Grace, for my move and I cannot praise them enough. They provided exceptional service from start to finish. Grace was organized, efficient, and committed to making my move stress-free.

The team arrived on time with all the necessary tools and materials. They packed my belongings with care and ensured their safety during transportation. The movers were friendly, respectful, and handled my items expertly. They loaded and unloaded the truck swiftly, making the entire process seamless.

Grace's customer service was outstanding. They were attentive, responsive, and went the extra mile to address my concerns. Communication was clear and effective throughout. The pricing was fair and transparent, providing excellent value for the service.

Overall, my experience with Grace was outstanding, making my move a breeze. I highly recommend Grace for their attention to detail, exceptional service, and customer-centric approach. Thank you, Grace, for a truly positive and stress-free experience!

2024年2月26日
Grace Removals Group - Gold Coast ロゴ

Grace Removals Group - Gold Coast からの回答

Dear Stephen,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Excellent service from beginning to…

Excellent service from beginning to end. Great value for money. Not a single thing broken in my belongings during the move. Fast and reliable service, friendly staff with great communication. Highly recommend.

2024年3月14日
Grace Removals Group - Gold Coast ロゴ

Grace Removals Group - Gold Coast からの回答

Dear Nikki,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Very reliable professional helpful Carl…

Very reliable professional helpful Carl and Ryan were extremely professional nothing was a problem all furniture and goods delivered in good order.

2024年3月14日
Grace Removals Group - Gold Coast ロゴ

Grace Removals Group - Gold Coast からの回答

Dear Pam,

We’re glad you enjoyed moving with Grace. Thank you for providing us with feedback. Be sure to let us know if there’s anything we can do to make moving with Grace an even better experience.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

The two gentlemen who delivered my…

The two gentlemen who delivered my goods, David and Rob were excellent.

Given they had two flights of stairs to manoeuvre and to contend with the humidity on the day; they went about their task in a very professional and courteous manner.

I highly recommend this team.

I also wish to thank Mat in your Burleigh Heads office, who assisted me in storing my goods until I found a place to live.

Overall, thank you Grace, for your professionalism throughout my whole move from Perth to the Gold Coast.

2024年2月29日
自発的なレビュー
Grace Removals Group - Gold Coast ロゴ

Grace Removals Group - Gold Coast からの回答

Dear Mary,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

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